Sete Cidades Holidays from £713

The bartender Brim was fantastic, very helpful and attentive. He also knew a lot about the surrounding area

Great central location, beaches, restaurants and views were amazing

This hotel definitely earns 5 stars. The breakfast was very good with a lot of food choices in a cozy restaurant. Hotel on this island is a better option than a Airbnb due to no good restaurants that serve breakfast. All restaurants on the island start serving food at noon. The lobby is very nice with beautiful vases and other nice decorations. Near the staircase was a nice little library where you can borrow books. What I did not like is the AC. Temperature does not go below 19 C. I like to sleep with a temperature of 16C. I had to sleep with the open balcony. It worked only because I lived on a second floor. Hotel does not provide shampoo. Only soap is provided. Some rooms appear to be a way better than others. We had a big group occupying 3 rooms. The outdoor backyard is very large and nice. It has fruit trees with sweet fresh oranges. The hotel has a gym, spa, tennis court, and an outdoor pool which is not heated. There is a tiny pool inside the pineapple greenhouse but it is extremely overcrowded. The Japanese restaurant was ok but could be better. It was too overpriced and sushi were small. I also liked how we would receive little gifts each night like little sweets and even a poem.

What really made the stay exceptional was the people. Every staff member we encountered was warm, welcoming, and genuinely helpful. The team went above and beyond to make sure we felt comfortable and taken care of, and their hospitality made the experience feel personal.