First of all, from the airport there was a direct transportation via limousine bus and it stopped in front of the hotel.
Secondly, soon as you arrive, the staff greeted you and assisted you from checkin to your room.
Thirdly, the rooms were clean and had the basic needs. We were upgraded to the lake view that was not expected but very good.
Fourthly, the facilities such as the gym, spa, pool and conveniently access to the Lottle mall, amusement park and subway via underground was great. It rained when I was there and underground access was very welcoming since I didn’t get wet. Also the bus routes and stops were short short walking distance along with the lake with a great walking path.
Lastly, the staff were very tentative to your needs, friendly, courteous and most of all had smiles all the time. So many more great things to say and for the value, you get way more than what you paid for! Definitely will stay here again!!!!
Five star all the way!!!!