Economy Single Room | Blackout curtains, free WiFi
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Reviews of iHouse ChinChin

2 out of 5
iHouse ChinChin
24-11, Yeonnam-ro 7-gil, Mapo-gu, Seoul, Seoul

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 104 reviews" "
Rating 8 - Good. 30 out of 104 reviews" "
Rating 6 - Okay. 19 out of 104 reviews" "
Rating 4 - Poor. 5 out of 104 reviews" "
Rating 2 - Terrible. 8 out of 104 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JEONGSOON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Perfect Haven in Seoul, Complete with Friendly Service and Spotless Rooms My stay at this hotel was absolutely delightful. Having lodged here last January and returned, it's clear this spot keeps drawing me back. The room was spotless, with particularly pristine bedding which ensured a super comfy night. Its quiet location made it the perfect spot to unwind. The beef soup and dumplings served at the North Korean restaurant right at the alley’s entrance were top-notch. Kit, the front desk officer from Hong Kong, was immensely friendly and fluent in English, making communication a breeze. With its reasonable prices and excellent service, I've firmly decided to stay here whenever I'm in Seoul. It feels like I've found my own little haven, much like something out of The Guardian's travel pages. Highly recommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Nasrul Nyzam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. About 6 stops from Hongdae area. Could go anywhere within an hour by taking bus if avoiding train
Stayed 5 nights in Apr 2024

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Baylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was easily accessible and quiet
Stayed 1 night in Dec 2023

8/10 Good

Kev

Stayed 2 nights in Jun 2022
Response from Manager (iHouseChinChin) on 3 Aug 2022
Thank you for taking the time to comment on Expedia. Is there anything we can do to improve the service?Please let me know if you have any comments. It is my sincere hope that you enjoyed your stay at iHousechinchin in Seoul. Feedback is greatly appreciated and will be incorporated into our system to provide better customer service. Thank you so much and have a great day.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

2/10 Terrible

HYUNJUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very scary on the door-locks. No one received the phone calls for my late check-in. Besides, the arrangement waa same with the pictures but the qaility of the goods were bad. However it could be acceptable.
Stayed 1 night in Apr 2020
Response from front desk on 6 Apr 2020
Dear Guest, thank you for stayed with us. For the check-in issue, front desk is not work for 24 hours and we wait till 9pm (front desk off time). At the same time, we put the the instruction at the gate in Korean and the arrow for you go to the room easily. Hope that is useful for you. Bedside, we check the both door lock in the room which it no problem...

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff , friendly and nice . I 'll comeback again.very good staff , friendly and nice . I 'll comeback again.very good staff , friendly and nice . I 'll comeback again.very good staff , friendly and nice . I 'll comeback again.very good staff , friendly and nice . I 'll comeback again.very good staff , friendly and nice . I 'll comeback again.
Stayed 4 nights in Mar 2019
Response from front desk on 31 May 2019
thank you for highly appreciate our staff! Ans hop to see you again when you travel to Seoul next time ^^

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel did not seem to match what I saw on the website. It looked really modern and clean on the website. However, in person, it was more run-down. The outside common area was dirty and there were dead plants and old broken furniture piled up. There was mold in the shower. Besides that, the bed and toilet were clean. It is a little bit of a walk to the restaurants. There are many hotels in the area, so I will definitely find something cleaner for my next trip to Seoul.
Stayed 1 night in Jan 2019
Response from Front desk on 13 Feb 2019
Dear Guest, Thank you for your comment. Would you please more detail explain for the status of "outside common area"? Since we have common area in upper and lower level. It will be very helpful for us to follow up it. Also, for the dead plants is it mean the bamboo? Since its winter season therefore leaves fall down always even we clean it up. And we will try our best to clean up the leaves and make our house look more nice :)

10/10 Excellent

Ditsayapong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel.
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never got to stay they were unprofessional, could not check me in and told me to come back a day after my reservation to check in. I didn’t feel safe or secure about that. Hotels.com needs to accommodate people with such bad experiences. I will never use them ever again.
Stayed 7 nights in May 2018

6/10 Okay

Sophie, Brattleboro,VT

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed 3 nights. The second night, we went back to the place around 10:00 pm and we found no internet, no TV& no electricity on one side of the room. It said it was a hotel but more like a home stay. There were no attendance for the facility. We had a phone number for the owner but we did not call him to fix it. We thought it was too late to call. The next morning we talked to a concierge and we could change the room. The building does not have a sign of hotel and it locates in the narrow alley where only one car can pass. It was unbelievable they nameed it a "hotel".
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Cosy place but no lift
Booked the suite which was at 3rd floor. There wasn't any lift so had to carry all the luggages up all the flight of stairs. Was told by the staff that did our check in that foreigners could have free breakfast, but the next day another staff was on duty and she said that to have breakfast we needed to pay. Lights were kind of dim.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Hongdae Seoul
My two friends and I stayed at iHouse ChinChin in Hongdae during our 6 day visit to Seoul. Our room was very spacious with a nice contemporary design. There was a double (or queen?) sized bed in the main living area with another identically sized mattress under the bed which you can slide out to use. The upper loft area was small but still very comfortable with two futons to sleep on. The staff were very nice and approachable. Location is about 15 minutes walk from Hongdae; this can be long for some travelers, but it was personally no issue for us. The water system could use some improvement; ie, the shower was unusable if someone turned on the kitchen sink. All in all we had a pleasant stay and would recommend it to anyone who visits Seoul.

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place to Stay
It was a prefect place to stay! The house is new and has a great design very modern. The service was great in the morning they made me a great breakfast/and fresh coffee. They had nice jazz music playing the background and many cooking books to read as a Chef this is +10 points. The staff was exceptional and super friendly. I have strongly recommend this place to stay in the future for anyone. I will surely be back to stay here again. Lots of respect for the owner of the property Bravo Bravo !!!!

6/10 Okay

Lourdes

Liked: Staff & service, property conditions & facilities
Quiet neighborhood
The "single" beds we requested were floor pads and the bathroom was tiny. The wording in the Expedia page should specify that the "simple complementary breakfast" offered is only for guests staying on the second floor and not on the third floor. The plus side is that the staff was vere nice and the place is in a quiet neighborhood.
Response from iHouse ChinChin on 8 Dec 2016
Thank you for staying with us and your valuable comments. Actually, we are only provide room with breakfast package for rooms located on 2nd floor. Thank you for your understanding.

8/10 Good

Jenny, L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and mondern
Our room was really simple, but it felt it your home. Had our privacy, but the staff was always there to help if you needed them. There's minimal house keeping so you pretty do it yourself, but can request for any needs through the staff. Rooms were clean and the floors had the ondeul system (heated floors). Overall a great experience, just wish it wasn't at the end of an alley.
Outside of the guesthouse

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the family suite. Very large and spacious. Only downside was the bed. It was a big comforter blanket on top of a wood frame. I don't mind sleeping on a hard surface but I would have much preferred a traditional Korean matt as they are much thicker.

10/10 Excellent

Abee, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Near Hongdae area
Our room is the Deluxe Family Suite on the 3rd floor. It's very pretty, exactly like the pictures. Although we hadn't had the chance to use the 2nd storey because it was too hot (the AC doesn't reach that area), overall, it was daebak! The only downside is the fact that there are no elevators and we have heavy luggage. But overall, it was a great experience and a great place to stay at. It's only a walk away or a bus ride away (if you're too tired to walk) from Hongik University Station. Hongdae area is a very youthful place, lots of singing and performing, lots of shops to buy from, and lots of cafes and restaurants.

10/10 Excellent

Momoka

Stayed 2 nights in Mar 2024
Response from KIT on 16 Apr 2024
I'm sure our experience together will be a memorable one, thank you.

10/10 Excellent

DAESIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방은 작은 편에 속하지만 혼자지내기엔 충분합니다. 보일러를 켜지않아도 충분히 따뜻하고 온수또한 잘나옵니다. 주택가에 위치해서 조용하고 저렴한 가격으로 묵고 쉬었다가기 좋습니다. 2인이라면 잠자리가 조금불편할수 있지만 잠만 잔다면 가성비 훌륭한 숙소입니다. 직원의 응대도 좋습니다.
Stayed 1 night in Jan 2024

10/10 Excellent

알료나

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were reviews with high praise and some negative ones, making it hard to decide. The result was a very satisfying trip. The front desk was friendly, and the room with its white sheet covers was very clean and warm. The second-floor lounge was even more comfortable than home. The paintings in the room and living room were modern and had a unique charm. Dining at the dumpling and soup restaurant run by the owner was an excellent experience at a reasonable price. Highly recommended.
Stayed 1 night in Jan 2024

10/10 Excellent

JEONGSOON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Clean and comfortable
Stayed 1 night in Jan 2024

8/10 Good

Ki Chi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
一切可以，地點很近弘大，附近有獨有coffee shop，local shop 很好
Stayed 5 nights in Nov 2023
Response from Front Desk on 24 Nov 2023
Dear Guest, We are happy that you have a nice experience stayed with us! Hope to see you next time:)

4/10 Poor

Noriko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
口コミが良かったから選んだけど、部屋や水回りは写真のようにキレイではなく残念でした。 レンジは使えたけど、汚すぎて２日目からは使いませんでした。場所は弘大の中心地からタクシーで10分以内のところだったので、ショッピングや飲食には便利なところでした。
Stayed 4 nights in Aug 2023
Response from zhang on 17 Aug 2023
I'm sorry to hear about your frustrations, but I believe there might be some confusion. I am a digital assistant and don't have the capability to take money or sign contracts. あなたは私から150,000ウォンを取り、ネガティブなレビューを書かないという契約を結びました。これは完全に契約違反です。撤回してください。非常に失望しました。

4/10 Poor

MinYeob

Travelled with group
Disliked: Cleanliness
3인실이었어요. 수건은 많고, 어매니티는 샴푸만 있엇고, 손 씻을 비누도 없었어요. 모기가 엄청 많아서 모기 계속 잡아야 했어여. 시트 매번 바꾼다고는 하는데 엄청 깨끗한 느낌은 아니었고, 침대 구석에 먼지가 많았어요
Stayed 3 nights in Jul 2023
Response from 매니져 on 31 Jul 2023
MinYeob님이 퇴실 한 방을 보고 놀랫어요. 너무 깨끗히 마무리 하셧더군요. 청소를 마친것처럼. 감사 드립니다. 모기는 창문을 여어 놓으면 들어 오지요. 방에 전자모기향과 에프킬러가 비치 되어 있었습니다. 앞으로 침대 구석구석 깨끗히 청소 하겠습니다. 샴프는 유기농샴프였습니다. 비누는 제공 하지 않습니다. 칫솔 치약도 제공 하지 않습니다. 수건은 10개 넣어 드렸습니다.

10/10 Excellent

SUJIN

Travelled with group
Liked: Cleanliness, staff & service
깔끔하고 방 안에 화장실이 있어서 좋아요 골목 안쪽이라 밤에는 좀 으슥해요
Stayed 1 night in Jun 2023
Response from 매니져 on 31 Jul 2023
감사 합니다. 더욱 더 노력 하겠습니다.

10/10 Excellent

karine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel endroit. Plusieurs espaces très agréable : la chambre, le salon, la cuisine, la terrasse extérieure verdoyante. Un lieu moderne, cocooning et confortable. Je recommande fortement
Stayed 2 nights in Apr 2023
Response from tiger on 14 May 2023
Thank you for being comfortable. We strive to be a place that is free and has the scent of art.

10/10 Excellent

Cho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm and heart warming stay😍
Chin Chin house is one of my unforgettable hotel, especially during the CNY in -20 degree, it’s 15 mins from Hong dai University station, I treasure the time I walk back, so quiet and so many interesting shops! I stay there for 5 days, just like a home away from home, I can cook my own breakfast and have a coffee in the beautiful architect lounge! Very warm and heart warming in this Korea winter! I definitely recommend you to enjoy this comfortable and happiness place! 😀
Stayed 5 nights in Jan 2023
Response from Hotel Manager on 29 Jan 2023
Dear Cho,We are glad that you have the great time in our house. We would like to see you next time:) We can recommend you the restro & cafe when you come next time

6/10 Okay

Serina

Travelled with partner
Disliked: Staff & service
メールできた内容のチェックインと違い、チェックインは入り方のところに案内が書いてあってわかりにくかった。 部屋はまあまあ綺麗だった。
Response from frontdesk on 5 Jan 2023
フロントマネージャーは、「せりな」の名前と部屋への行き方を印刷し、ゲートに貼り付け、2階の部屋の前に表示されたウェルカムゲストウェルカムポスターを掲示しました. これは変ですか？Front manager printed the name of "serina" and how to get to the room, pasted it on the gate, and put up a welcome guest welcome poster displayed in front of the room on the second floor. Is this weird?

6/10 Okay

WENHUI

Stayed 4 nights in Aug 2022

8/10 Good

Yoanna

Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
인테리어가 예쁘고 천장이 높아서 좋았으나, 난방이 고장나서 중간에 고치시느라 새벽에 깨고... 좀추웠어요ㅠㅠ 친절하시지만 아쉬운 것은 난방!!
Stayed 1 night in Feb 2020

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Host is very friendly.There is breakfast included but we dont have time to try it.
Stayed 2 nights in Jan 2020
Response from Front Desk on 29 Jan 2020
Thank you~ And see you next time when you travel to SEOUL~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜遅くにチェックインでとても不安だったのですが入口に部屋の場所などが書いてある紙を置いてくれたのと、部屋までの道に矢印が書かれた紙を貼ってくれていた為とても助かりました！駅からは少し歩くのでここの周辺に慣れていないとたどり着くまでに時間が結構かかってしまうと思うので事前に場所をよく確認しておくといいかもしれません。
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Front Desk on 25 Dec 2019
Thank you for stay with us! Hope that you have a memorable time in here. Hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
タオルもシャンプーとリンスあって Wi-Fiもあるし、とても便利でした。 ここに泊まる方で持っていくべきものは、 ボディーソープ、洗顔フォームなど持っていけば いいと思います！ ※冷暖房あるのですが、 暖房をつけても部屋が寒かったので 暖かい服を着た方がいいかもしれません。 スタッフの方もすごく暖かい人達ばかりで、 たくさん良くしていただいて、 とてもいい旅行になりました。 本当にありがとうございました！ また行きたい素敵なゲストハウスでした。
Stayed 3 nights in Nov 2019
Response from Front Desk on 6 Dec 2019
thank you for your comment. Hope to see you again next time :)

10/10 Excellent

TOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
弘大駅から少し歩くけどお部屋もグレードアップしてくれ、部屋に4つのベットがありすごくのびのびと過ごせた。 少し水圧が弱かったのは残念だけどお姉さんもとても優しく快適に過ごせました。またリピしたいと思います。
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めてのゲストハウスでの滞在です。夜間、受付時間が終わった後に行き、トラブルにも快く対応してくれました。部屋も清潔で綺麗でした。朝もチェックアウト時に朝食を食べていくのか声をかけてくださりとても過ごしやすかったです。 ただ、お風呂とトイレが一緒で間にシャワーカーテンなどがなかった為水が周りにとびやすいのと、駅まで10〜15分くらいだと思いますが街灯や人通りが少なめで入り込んだところにある為慣れない方は夜間はタクシーで向かうことをお勧めします。
Stayed 1 night in May 2019
Response from Front desk on 31 May 2019
it's glad to here that you have a great experience when you travelled in Seoul :) And hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect budget place!
Good service, so nice staff, a calm neighborhood but not far from the subway, restaurants and shopping. Only negative thing was that the beds was to hard and you could feel the bed springs.
Stayed 9 nights in Apr 2019
Response from front desk on 31 May 2019
We are glad that you are so appreciate our staff :) We hope that will see you next time :)

10/10 Excellent

Ryu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かなところにあるホテル
Stayed 1 night in Jan 2019
Response from Front desk on 2 Feb 2019
Thank you for your appreciation :) Hope to see you next time when you travel to Seoul ^^

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019
Response from Staff on 26 Jan 2019
Thank you for your rating. Hope to see you again next time :)

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2018
Response from Staff on 26 Jan 2019
Thank you for rating us. Hope to see you again :)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"가장 최악의 최악" 화장실에 문이 없어서, 악취가 난다. 기본적인 청결 상태는 여태컷 내가 묵은 숙소중 가장 최악이었다. 우리 고양이는 여기서 자다가 바닥이 더러워 눈병이 걸렸다. 시설 물품은 수건 말고는 없다. 냄비를 요청했더니 고물상에서나 볼 수 있는 냄비를 준다. 직원들은 외국인이라 소통이 전혀안되며, 숙소 주인에게 전화나 문자로 정당한 이유로 환불을 요청해도 자기들은 책임이 없다며 무시한다. 그냥 안가는게 이득이다.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
난방안되고 샤워부스나 화장실도 이용불편해요. 이 돈주고는 안가고 싶어요
난방안되고 샤워부스나 화장실도 이용불편해요. 이 돈주고는 안가고 싶어요. 급하게 서울갈일이 있어서 1박하긴했지만 입구 찾기도 어렵고, 별로입니다. 더 추울때 갔으면 못잘뻔했어요
Stayed 1 night in Oct 2018

2/10 Terrible

Paul, 텐진

Disliked: Cleanliness, property conditions & facilities, room comfort
1인실 독방에 세면대가 없다..
1인실 이용하였는데.. 1층 문옆 엄청 작은 골방.. 한쪽 고장난 장농위에는 박스와 여행가방. 안내에는 싱크대가 있어 간단한 조리 가능으로 안내되어 있으나..세면대가 없음. 화장실에는 변기 앉는 플라스틱이 고장나 곧 떨어질 듯..
Stayed 3 nights in Oct 2018