Ratings based on 952 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 22-Aug-2016
Cons: The shower was interesting with no ledge to hold in the water. Unfortunately I ended up flooding the bathroom.
Convenient location with beautiful view of the waterfront. Restaurant has phenomenal service. Unique selection even an offer to REPLACE my cup of coffee. Not just refill. Would definitely recommend the Arctic Club!
2out of 5
by A verified traveller from Anchorage, AK

Not worth the money

Posted 20-Jul-2016
Very dark interior (former gentleman's club from the turn of the 20th century). Room was spacious, but air conditioner unit was so loud that it inhibited sleep. Room was not turned down or cleaned between first night and second night of a two night stay. Mini-bar wasn't restocked, garbage/recycling not taken care of, no clean towels. When paying upwards of $350 per night I find that ridiculous.
5out of 5
by A verified traveller from Nebraska

A Port in a Storm

Posted 04-Jul-2016
Pros: Excellent and interesting historic rehab
Cons: A bit pricey
Location: Great location close to the underground transportation Hub and Pioneer square. Walk out the door, spend three bucks and ride to Sea-Tac airport.
I was in another hotel and had a problem... my trip was extended but all the other hotels in this chain were full. My brand X hotel told me to vacate and there offered no help to locate another room in the area. The Arctic Club took me in on a moments notice, early in the morning, and even offered to go get my bag so I didn't have to miss any meetings. Great staff, beautiful hotel and really fun accessories (like a french coffee press in the room). I'm a fan and I'll be back!
4out of 5
by A verified traveller from s

Old school, modern touches

Posted 24-Jun-2016
Beautiful throwback hotel completely updated with a fantastic theme. Great location and staff
4out of 5
by A verified traveller from HK

Transportation is very convenient.

Posted 15-Jun-2016
Tried to checkout at 12:45pm on Monday, however, the guy in reservation deck just said 'No' without any suggestion. It would be great if he could suggest me how to handle this situation. Also, water drainage in basin was not smooth.
1out of 5
by A verified traveller

Posted 12-Jun-2016
Pros: very old fashioned hotel very small & bad bed
Cons: Everything should be changed
Location: location was good
So bad to stay with children because very small and old bed.
4out of 5
by A verified traveller from Salem Oregon

Need a better description

Posted 01-Jun-2016
Pros: Central location.
Cons: Better food at Juno. Breakfast was expensive and the eggs overcooked on both meals.
Location: Pike Place, water front, Shopping, Football and Baseball stadiums.
Great room condition and facilities, excellent staff and attentiveness. But they need to be more descriptive about the room for the price point. We had 2 nights in a room costing 250.00 a night. We were given a room on the lobby floor, one level above the bus stop on 3rd street. Buses ran throughout the day and we had street noise until midnight both nights. It was a lovely room and nicely appointed, but when booking you, they should state your 250 doesn't get you off the ground floor. A polite but frank conversation about price point and room location would have been nice. I likely would have sprung for the difference.
3out of 5
by A verified traveller

Posted 31-May-2016 on Hotels
Comfortable, but very dark decor and lighting.
5out of 5
by Debra

This traveller left a rating score only Posted 30-May-2016 on Hotels
4out of 5
by Susan from Canada

Arctice Club Cares!

Posted 28-May-2016 on Hotels
We were very impressed by the staff upon our arrival. We found the room very clean, and very much enjoyed the decor. We were off to Safeco for a ball game, and were pleased how close we were to Safeco, and enjoyable walk. After the game, back to the hotel, and watch a movie with our grandson, truly enjoyed how easy everything was. Unfortunatley just as we were settling down, we had a medical situation arise. The front desk was very helpful, providing us with whatever assistance they could. The situation was worsening, and we felt it best to leave right away. We can not say enough about how helpful the night staff were. They printed out directions for us to get to an all night pharmacy, brought our car around quickly, and made checkout very quick and easy for us. We felt they really cared. Your staff is definitely your best asset!