This is not a Bed and Breakfast with an on site staff. Instead it was a single bedroom in an apartment building on a very busy street. The man who met us there to let us in didn't speak any English, eventhough their website says they do. The breakfast is at a cafe down the street, which we were lucky to find, given the directions were told to us in Italian. The room and bathroom were clean. Had we had any problems, there would have been no one to contact. There was no guaranteed parking. We were lucky to find a spot under a tree nearby, but in the morning our little car was COVERED in bird poop! It's on a busy street with lights and traffic noise. The breakfast cafe manager did speak English and was polite.