The hotel is pretty from the outside and is on a hill overlooking castle ruins and the beautiful Black Forest. The rooms are clean and spacious but the decor is quite outdated, like many guesthouses and hotels in Germany. The service is a bit stiff - not the genuine, warm hospitality we were hoping for. Overall, it definitely does not offer the coziness or service or quality to merit the high price we paid, particularly considering it was not peak season (you can stay at 4-star hotels that are much better for the same cost!) In addition, it markets itself as a "wellness" hotel, but the wellness is only open from 3-7pm and not every day, and if you want it at other times, they charge a minimum price per person. Not very welcoming!