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"This hotel was really clean and well kept for the most part. There were a few issues. The sheets were poorly put on the beds, one was put on upside down and didn’t stay on well, the other was not fully put on and was all wrinkled. The one that was put on upside down created a “pocket” that caught my foot when I was getting out of bed and I almost fell. The spa was warm, but the jets didn’t turn on so it was like sitting in a bathtub. Overall the hotel was pretty nice but it would have been nicer if attention was paid to details."

"Great experience I wish they had been there so we could have stayed the whole time we needed to be at Union College. Super convenient location"

"The staff were excellent"

"I loved its location and proximity to downtown activities and roadways. The facility is clean and well maintained. "

"We had such a great experience! From the moment we arrived, everything felt welcoming and smooth. The room was spotless, the service was amazing, and we truly enjoyed our stay. Highly recommend to anyone looking for a comfortable and stress-free stay!"

"This place is get dirtier every day"

"The room itself was nice. However, the fire alarm went off 3 times during the night of our stay."

"Blood stain on ceiling. The wall had a water stain and a crack above the bed. House keeping was making their rounds at 9am when check out wasn’t until 11am. Hot tub is listed as an amenity but there isn’t one and apparently hasn’t had one in years. Room service is advertised but not available. We had to call twice to ask for silverware for our door dash order. I stay here every year for the tattoo convention and this is the second year in a row that we’ve had issues. Bar staff is wonderful though!"

"Definitely staying there again! Everything was perfect. The staff was very professional and attentive. "