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"Great Place to rest while traveling in Albany"

"During a family celebration, we recently stayed at Saratoga Casino Hotel, and the staff truly went above and beyond in every possible way. From the moment we arrived, staff made us feel genuinely welcomed. They checked in to ensure everything was perfect and handled every request with kindness. What stood out most was the exceptional cleanliness of the entire hotel including our room. Housekeeping maintained it to a meticulous standard. It was clear that the staff goes beyond routine cleaning—they aim for perfection. Definitely one of the best hotels we have stayed at during our travels. Had a celebratory dinner at Morton's Steakhouse, Exceptional service and atmosphere that elevated the entire experience. Every detail—from the attentive staff to the perfectly cooked dinners—made this one of the best dining experiences. Upon noticing that it was a family celebration they created a personal touch by printing special graduation menus."

"The room looks nice. There were some condition issues. Example chipped marble, some wallpaper, not lining up put the Internet did not work at all constantly bouncing in and out and very limited phone service. Not a good choice if you’re here for work or need to communicate with anybody."

"Enjoyed the French toast, son enjoyed scrambled eggs and waffles. Good hot food. Accommodations were excellent."

"Walls are paper thin - bed is hard - killed a bug on the floor. Close proximity to capital buildings was a plus"

"No breakfast buffet.. but wasnt terrible, still had to pay 14$ extra for that accommodation..."

"Floors were dirty. And plumbing was gurgling quite often. Nothing was overflowing, but I was concerned that I might wake up with flooding…..they did give me an extra hour for departure. So that was nice. "

"Only slept here for a couple of hours before catching a flight. "

"While the staff was friendly and helpful, the general area is not the most appealing. A shortage of actual "restaurants" means you're limited to eating at fast food spots. Not an easy area to walk in either, as the few sidewalks I found were uneven, broken, or littered with trash. The hotel itself is OK if you just need a bed and a shower but if you're looking for a getaway weekend with your partner or you're on a business trip, this might not be the place for you. Staff is excellent."