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"I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel. When we were checking in, the phone rang several times and none of the people checking us in answered the phone. When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros. The bill number is 1297678 . Thank you Ronald and Lena Marie Berezniak"

"Good location, nice staff. Everything was nice"

"Complicated self check-in. Small rooms but colorful. Comfortable beds. Location a bit chringe. Breakfast a bit poor. Great coffee though and service minded staff."

"The breakfast was very good with champagne and made to order options. The hotel is well designed with lots of attention to detail."

"Spacious rooms, terrific bath, and wonderful bed. Views were incredible. Extraordinarily convenient. Hotel staff knowledgeable and very very helpful. Only quibble was spotty internet on one day. A in Rostock."

"Poch"

"Kind staff and beautiful views"

"This hotel was an easy 10 or so minute walk from the train station. The reception was efficient and lifts to rooms very close. The hotel us very interesting with games rooms , bar etc but it is connected directly to a small shopping mall thatleads out to the main shopping street which is full of different shops and attractions and is car free. Plenty of places to eat as well. It is a short walk to the river as well. The bed us very comfortable and the bathroom is large and very user friendly. Large windows open if required. Only thing was that there was no bar fridge to chill drinks or a kettle. With no bar fridge or kettle you have to go to reception to get a glass of ice to cool drink or some hot water for a coffee. But all in all good place to stop prior to going to going on to catch a cruise ship in Warnemunde. The trip to Warnemunde is around 30 mins and only $2.50 euro per adult. "