Title: Hotel Neptun Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=17438&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Neptun Oceanfront relaxation meets adventure at Hotel Neptun, where guests sip cocktails by the sea or rejuvenate with spa treatments between water sports. ## Photo gallery for Hotel Neptun ![Indoor pool, outdoor pool - Hotel Neptun (Rostock)](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/04562794.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Single Room, Upper Floors | Hypo-allergenic bedding, minibar, in-room safe, desk - Hotel Neptun (Rostock)](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/6c41b9fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Turkish bath/hammam, body treatments, body wraps, body scrubs - Hotel Neptun (Rostock)](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/d880cad6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, poolside bar - Hotel Neptun (Rostock)](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/3f336657.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area - Hotel Neptun (Rostock)](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/64b1cd36.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies On Warnemünde’s stunning coastline, Hotel Neptun offers an unforgettable beachfront experience. Unwind with a cocktail at the poolside bar, enjoy a meal at one of four on-site restaurants or indulge in rejuvenating spa treatments. With yoga classes and fitness activities available at the health club and windsurfing nearby, this hotel has something for everyone. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Spa - Pet-friendly - Parking included - Free Wi-Fi ## Room options ### Check availability for these dates Tonight [Jan 5 - Jan 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=17438&PinnedHotelID=17438&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ### View all photos for Single Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/17cd56bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.2 Wonderful 7 reviews ### Highlights Balcony Soundproofed Heating TV Hypo-allergenic bedding Blackout curtains Hairdryer Bathrobes - 226 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Double Room ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/df6718d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.0 Wonderful 37 reviews ### Highlights Balcony Soundproofed Heating TV Hypo-allergenic bedding Blackout curtains Hairdryer Bathrobes - 269 sq ft - Sea view - Sleeps 3 - 1 Double Bed ### View all photos for Superior Room, Sea View, Corner ![Balcony](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/8a817206.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Sea View, Corner 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Heating Free cots/infant beds TV Hypo-allergenic bedding Blackout curtains Hairdryer - 377 sq ft - Ocean view - Sleeps 3 - 1 Double Bed ### View all photos for Single Room, Upper Floors ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/7bd6cb47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Upper Floors 8.6 Excellent 13 reviews ### Highlights Balcony Soundproofed Heating TV Hypo-allergenic bedding Blackout curtains Hairdryer Bathrobes - 226 sq ft - Sea view - Sleeps 1 - 1 Single Bed ### View all photos for Double Room, Upper Floors ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/17500/17438/df6718d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Upper Floors 9.2 Wonderful 47 reviews ### Highlights Balcony Soundproofed Heating TV Hypo-allergenic bedding Blackout curtains Hairdryer Bathrobes - 269 sq ft - Sea view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRostock-Hotels-Hotel-Neptun.h17438.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRostock-Hotels-Hotel-Neptun.h17438.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.17894%2C12.07872&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tYp3O0mxY-BhuwWga9YvIW2LGsU=) Seestr. 19, Warnemünde, Rostock, MV, 18119 #### What's nearby - Warnemunde Beach \- 1 min walk \- 0.1 miles - Warnemuende Kur Park \- 1 min walk \- 0.1 miles - Meyers Mill \- 4 min walk \- 0.3 miles - Warnemunde Lighthouse \- 8 min walk \- 0.4 miles - Warnemünde Cruise Center \- 15 min walk \- 0.8 miles #### Getting around - Warnemuende Station - 12 min walk - Warnemünde Werft Station - 16 min walk - Rostock (RLG-Laage) - 47 min drive #### Restaurants - ‪Strandbar (Binding) - ‬6 min walk - ‪Grillstube BROILER - ‬1 min walk - ‪Asia Sun - ‬7 min walk - ‪Guido's Coffeebar - ‬6 min walk - ‪Café Röntgen - ‬6 min walk ## About this property ### Hotel Neptun Luxury family-friendly hotel near Warnemunde Beach At Hotel Neptun, you can look forward to a nightclub, a poolside bar and a terrace. With a beachfront location, waterskiing and snorkelling, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, a manicure/pedicure or a detox wrap at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Pilates classes and fitness classes are offered at the health club; other things to do include windsurfing. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi. Other perks at this hotel include: - An indoor pool and an outdoor pool - Free self-parking, plus valet parking (surcharge) - Bike hire, a round-trip airport shuttle (surcharge) and an electric car charging station - Express check-in, supervised childcare (surcharge) and concierge services - Guest reviews say great things about the helpful staff Room features All 338 rooms include comforts such as 24-hour room service and bathrobes, in addition to thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Eco-friendly toiletries and hairdryers - TVs with satellite channels - Balconies, childcare services and heating ## Similar properties ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/6000000/5980000/5973900/5973851/33243ded.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### aja Warnemuende Warnemünde - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 1,000 reviews £160 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=5973851&PinnedHotelID=5973851&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, hot tub, steam room](https://images.trvl-media.com/lodging/2000000/1210000/1200200/1200104/c6d4ab06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yachthafenresidenz Hohe Duene Hohe Düne - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 990 reviews £162 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=1200104&PinnedHotelID=1200104&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/17000000/16610000/16600500/16600490/a9dc6db0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ostseehotel Warnemünde Warnemünde - Breakfast included - Spa - Pet-friendly - Free Wi-Fi 8.6 Excellent 30 reviews £106 includes taxes & fees 6 Jan - 7 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=16600490&PinnedHotelID=16600490&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/530000/530000/529970/7d77a4cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kurparkhotel Warnemuende Warnemünde - Breakfast included - Spa - Free Wi-Fi - Restaurant 8.8 Excellent 190 reviews £93 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=529970&PinnedHotelID=529970&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/24000000/23700000/23695000/23694936/3e9fe0c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dünenhotel am Meer Markgrafenheide - Parking included - Free Wi-Fi - Restaurant - Breakfast available 8.6 Excellent 8 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=23694936&PinnedHotelID=23694936&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/7000000/6960000/6955700/6955676/54ae42da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Strandhafer Aparthotel Diedrichshagen - Pool - Spa - Pet-friendly - Free Wi-Fi 9.4 Exceptional 142 reviews £88 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=6955676&PinnedHotelID=6955676&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 7 AM to 9 PM, pool loungers](https://images.trvl-media.com/lodging/7000000/6910000/6908600/6908593/bcda94f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Strandhotel Dünenmeer Ostseebad Dierhagen - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 56 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=6908593&PinnedHotelID=6908593&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/14000000/13100000/13099800/13099776/df4a8200.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kurhotel Sanddorn Warnemünde - Free Wi-Fi - Breakfast available - Parking available - Business services 6.8 18 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=13099776&PinnedHotelID=13099776&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, windsurfing, beach bar, surfing](https://images.trvl-media.com/lodging/1000000/910000/908400/908363/b88e53df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Heiligendamm Bad Doberan - Pool - Hot tub - Spa - Free Wi-Fi 9.0 Wonderful 514 reviews £208 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=908363&PinnedHotelID=908363&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, beach towels, surfing](https://images.trvl-media.com/lodging/2000000/1800000/1794200/1794116/4382b1a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A-ROSA Ostseehotel Kühlungsborn Kuehlungsborn - Pool - Spa - Pet-friendly - Free Wi-Fi 9.4 Exceptional 73 reviews £130 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1794116&PinnedHotelID=1794116&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Return airport shuttle (surcharge) from 6 AM to 5:30 AM on request - Area shuttle (surcharge) - Free self parking on site - Valet parking on site (EUR 25 per day) - Limited on-site self and valet parking ### Food and drink - 2 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas ### Things to do - Arcade/game room - Bicycle rentals - Fitness classes - Full-service spa - Health club - Hot tub - Indoor pool - Nightclub - Outdoor pool - Pilates classes - Playground - Sauna - Shopping - Snorkelling - Steam room - TV in common areas - Water skiing - Windsurfing - Yoga classes ### Family friendly - Arcade/game room - In-room babysitting - Indoor pool - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Beach towels - On the beach - On the boardwalk/promenade - On the waterfront - Terrace ### Full-service spa - Body scrubs - Body wraps - Detox wraps - Facials - Manicures/pedicures - Massage - Spa treatment rooms - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 1 building - 19 floors - Banquet hall - Built in 1971 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Dressing gowns - Hair dryer - Slippers - Towels provided ### Entertainment - Pay films - TV with satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Desk - Eco-friendly toiletries - Heating - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 28 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 55.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 75 per vehicle (one-way) - Valet parking fee: EUR 25 per day - Pet fee: EUR 28 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 55.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars. ### Property is also known as Hotel Neptun Hotel Hotel Neptun Rostock Neptun Hotel Neptun Rostock Hotel Neptun Rostock Hotel Neptun Hotel Rostock ## Frequently asked questions ### Does Hotel Neptun have a pool? ### Is Hotel Neptun pet-friendly? ### How much is parking at Hotel Neptun? ### What time is check-in at Hotel Neptun? ### What time is check-out at Hotel Neptun? ### Does Hotel Neptun provide a shuttle to the airport? ### Where is Hotel Neptun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Neptun Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.8 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 481 8 - Good 303 6 - Okay 77 4 - Poor 18 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Edward 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The complimentary breakfast was the best I ever had. Also the swimming pool and the sauna were great! ##### Edward Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Leah 7 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice stay. Staff were wonderful and the location can't be beat. ##### Leah Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Tatjana K 3 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vacation by the Sea Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered. ##### Tatjana K Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Mary Lou 16 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was nicely maintained. Loved the breakfast on the 19th floor. ##### Mary Lou Stayed 1 night in May 2024 ### 10/10 Excellent #### Linda 4 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We lived this hotel. More about that later. First you should know this hotel has NO AIRCONDITIONING. None. Open a window. Bugs may come in. It was 68 to 70 degrees farenheit during our stay. We were fine . Lovely room with ocean view. Boardwalk leads to shopping and dining area. Spacious room with drawers and shelves. Pool us in the spa and a bit strange. Spa people want you to buy $22 bathing shoe to go in.. Lovely hotel enjoyed our visir very much. ##### Linda Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jason 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Jason Stayed 1 night in Oct 2025 ### 8/10 Good #### Katrin 30 Aug 2025 Liked: Staff & service, property conditions & facilities ... ##### Katrin Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Marian 7 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super Hotel in perfekter Lage ##### Marian Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Oliver 15 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities A ##### Oliver Stayed 1 night in May 2025 ### 10/10 Excellent #### Rebecca 22 Aug 2023 Liked: Amenities One of the best hotels that I have stayed at. Large walk in shower! Across the street from sand dunes and the beach. ##### Rebecca Stayed 1 night in Aug 2023 ### 8/10 Good #### Birgit 7 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tolles Hotel, service super ##### Birgit Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Sven 29 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Service ##### Sven Stayed 4 nights in Mar 2024 ### 8/10 Good #### Kristina 14 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities X ##### Kristina Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Ronald 6 May 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Poor training of staff I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel. When we were checking in, the phone rang several times and none of the people checking us in answered the phone. When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros. The bill number is 1297678 . Thank you Ronald and Lena Marie Berezniak ##### Ronald Stayed 2 nights in May 2024 ### 10/10 Excellent #### S. 29 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Alles bestens, vom Zimmer mit der tollen Aussicht auf die Mole,Personal sehr freundlich, FRÜHSTÜCKSBUFFET der Hammer, da bleiben keine Wünsche offen. Kommen immer wieder gerne. ##### S. Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Stefanie 14 Oct 2025 Liked: Cleanliness, amenities Whirlpool, Sauna, Fitnessraum, phantastisches Frühstück ##### Stefanie Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Katrin 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ich war zum ersten Mal mit Mann und Enkelkind im Hotel Neptun. Wir waren rundherum zufrieden, auch wenn das Hotel an einigen Stellen noch den typischen DDR Charme versprüht, was aber überhaupt nicht schlimm ist. Das Frühstück war super, einzig die nochmalige Zuzahlung für das Frühstück in Etage 19 fanden wir überzogen, zumal das Hotel an sich auch nicht günstig ist. Wir kommen dennoch sehr gern wieder. Die nächste Buchung ist in Vorbereitung 😉👍. ##### Katrin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Claudia 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir hatten ein Kurzurlaub gemacht und uns hier sehr gut gefallen hat. ##### Claudia Stayed 2 nights in Aug 2025 ### 8/10 Good #### Cornelia 15 Aug 2025 Liked: Amenities, property conditions & facilities Wir fahren seit 10 Jahren mindestens einmal im Jahr ins Neptun. Die Servicequalität und das Preis-Leistungs Verhältnis hat doch stark nachgelassen! Bsp. Auf eine Mail w/ einer Tischreservierung in der Panoramabar wurde gar nicht geantwortet ( Anwort des Personals auf Nachfrage: es kommen zuviele Tischreservierungen rein und sie kommen nicht hinterher😳) Hallo, es ist ein sehr teures Hotel😳 Parkgebühren sind inzwischen bei 25 EUR p.T. Auch auf einer sehr höflichen Anfrage, ob wir ein Zimmer mit Ausblick zum Teepott haben könnten, wurde uns mitgeteilt, nur gegen Aufpreis von 60 EUR😳 In der Dusche Zimmer 1102 ist an den Ecken schwarzen Schimmel oder sowas ähnliches😳 ##### Cornelia Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Martin 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es war ein toller Aufenthalt ##### Martin Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Eva 12 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities War einfach schön ##### Eva Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alexander 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wir kommen wieder, sehr schönes Hotel! Wir hatten ein Eckzimmer, war sehr schön mit viel Platz. Wir waren jeden Abend irgendwo im Hotel zum essen war überall super lecker. Auch die Weinkarte ist wirklich super. Der Sauna Bereich ist wirklich sehr groß und schön neu. Durch die Lage am Strand ist die Kombi aus 5 Sternen und Strandurlaub wirklich sehr angenehm. Frühstück in der oberen Etage hat schon was. ##### Alexander Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Brigitte 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Sehr guter Empfang, toller Blick aus der 15 Etage, Betten sauber, schwimmen entspannt einfach selber mal ausprobieren ##### Brigitte Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Kathrin 6 Jun 2025 Disliked: Amenities, property conditions & facilities Veraltet,kein 5 sterne ##### Kathrin Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Bodo 5 Jun 2025 Liked: Cleanliness Disliked: Staff & service Das Personal an der Rezeption war inkompetent und unfreundlich bis arrogant. Personal beim Frühstück war sehr nett und zuvorkommend. Aus meiner Sicht ist das Neptun kein 5 Sternhotel. Schon im Eingangsbereich verspürt das Hotel noch den alten “Ostcharme”. Wer ein tolles Hotel sucht, sollte das Hohe Dünne buchen. Ich kann das Neptun als 5 Sternehotel nicht empfehlen. ##### Bodo Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [The Narborough Arms By Greene King Inns](https://www.expedia.co.uk/Leicester-Hotels-The-Narborough-Arms.h11899712.Hotel-Information) > > [Hotels in Marmaris](https://www.expedia.co.uk/Marmaris-Hotels.d6054843.Travel-Guide-Hotels) > > [TravelodgeUK Hotels in Penrith](https://www.expedia.co.uk/Penrith-Hotels-Travelodge-UK.0-0-d5654--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [H10Hoteles Hotels in Tenerife](https://www.expedia.co.uk/Tenerife-Hotels-H10-Hoteles.0-0-d6047194--bH10Hoteles.Travel-Guide-Filter-Hotels) > > [The Olive Boutique Suites and Spa](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-The-Olive-Boutique-Suites-And-Spa.h73068081.Hotel-Information) > > [Waldorf Astoria Berlin](https://www.expedia.co.uk/Berlin-Hotels-Waldorf-Astoria-Berlin.h4738600.Hotel-Information) > > [5 Star Hotels in Alderney](https://www.expedia.co.uk/5Star-Alderney-Hotels.s50-0-d284.Travel-Guide-Filter-Hotels) > > [The Black Swan - The Inn Collection Group](https://www.expedia.co.uk/York-Hotels-The-Black-Swan-At-Helmsley.h22461.Hotel-Information) > > [The Angel Hotel](https://www.expedia.co.uk/Bury-St-Edmunds-Hotels-The-Angel-Hotel.h530657.Hotel-Information) > > [Amedia Art Salzburg](https://www.expedia.co.uk/Salzburg-Hotels-Best-Western-Plus-Amedia-Art-Salzburg.h3636700.Hotel-Information) > > [EVEN Hotel Brooklyn by IHG](https://www.expedia.co.uk/New-York-Hotels-EVEN-Hotel-Brooklyn.h12703852.Hotel-Information) > > [The Regency, Clifton Bristol](https://www.expedia.co.uk/Bristol-Hotels-OYO-Flagship-The-Regency.h5308909.Hotel-Information) > > [The Louis Fitzgerald Hotel](https://www.expedia.co.uk/Dublin-Hotels-The-Louis-Fitzgerald-Hotel.h1723702.Hotel-Information) ### Flights > [Flights from Birmingham (BHX) to Mahón (MAH)](https://www.expedia.co.uk/lp/flights/bhx/mah/birmingham-to-mahon) > > [Flights from London (LHR) to Nairobi (NBO)](https://www.expedia.co.uk/lp/flights/lhr/nbo/london-to-nairobi) ### Cars > [Hertz Destinations In Dubai Emirate](https://www.expedia.co.uk/Hertz-Destinations-In-Dubai-Emirate.d1079-c40.Car-Rental-Destination-Suppliers) ### Packages > [Isles of Scilly Holidays](https://www.expedia.co.uk/Isles-Of-Scilly.d1634.Holidays-City-Breaks) > > [Redoubt Fortress and Military Museum](https://www.expedia.co.uk/Redoubt-Fortress-And-Military-Museum-Eastbourne.d6081225.Attraction) ### General ---