Title: OMO5 Otaru by Hoshino Resorts Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # OMO5 Otaru by Hoshino Resorts Mountain ski retreat with restaurant and bar/lounge ![Exterior detail](https://images.trvl-media.com/lodging/78000000/77090000/77088500/77088489/53bf1fcf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/78000000/77090000/77088500/77088489/9ad680cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/78000000/77090000/77088500/77088489/0aec6a64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/78000000/77090000/77088500/77088489/d3ae974d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/78000000/77090000/77088500/77088489/3aef674e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of the city center, OMO5 Otaru by Hoshino Resorts offers a welcoming base for travelers. Guests enjoy special skiing privileges with convenient shuttle service, can recharge at the on-site coffee shop or bar, and are just steps from the historic Otaru Canal. 8.6 Excellent ## Popular amenities - - Bar - Laundry - 24/7 front desk - Housekeeping - Air conditioning £60 19 Nov - 20 Nov ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=77088489&PinnedHotelID=77088489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=77088489&PinnedHotelID=77088489&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=77088489&PinnedHotelID=77088489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=77088489&PinnedHotelID=77088489&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=77088489&PinnedHotelID=77088489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=77088489&PinnedHotelID=77088489&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=77088489&PinnedHotelID=77088489&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=77088489&PinnedHotelID=77088489&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/78000000/77090000/77088500/77088489/f2e92e5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 7.4 Good 10 reviews ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer Bidet - 269 sq ft - Sleeps 4 - 2 Large Single Beds ![Triple Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/78000000/77090000/77088500/77088489/c8507c51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Separate dining area Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer - 323 sq ft - Sleeps 6 - 3 Large Single Beds ![Superior Twin Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/78000000/77090000/77088500/77088489/d3ae974d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Separate bath and shower Rainfall showerhead Bidet Hairdryer - 301 sq ft - Sleeps 4 - 2 Double Beds ![Superior King Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/78000000/77090000/77088500/77088489/15fae50c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge Flat-screen TV Blackout curtains Hairdryer Bidet Private bathroom Separate bath and shower - 269 sq ft - Sleeps 4 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110670000/110660500/110660456/ef2a8c61_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SAPPORO HOTEL by GRANBELL Higashi - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 265 reviews £74 4 Nov - 5 Nov [](https://www.expedia.co.uk/Sapporo-Hotels-SAPPORO-HOTEL-By-GRANBELL.h110660456.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=b4596f98-dd60-4696-bb20-a57a9de2cab6&top_cur=GBP) Ad ![Deluxe Apartment | Private kitchen | Fridge, microwave, stovetop, rice cooker](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/58000000/57550000/57549900/57549837/d7f86dd0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Minn Chitose Chitose - Kitchen - Washer - Parking included - Free WiFi 8.8 Excellent 649 reviews £41 20 Oct - 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Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 53 reviews £129 26 Oct - 27 Oct [](https://www.expedia.co.uk/Sapporo-Hotels-Courtyard-By-Marriott-Sapporo.h105638534.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=b4596f98-dd60-4696-bb20-a57a9de2cab6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-OMO5-Otaru-By-Hoshino-Resorts.h77088489.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-OMO5-Otaru-By-Hoshino-Resorts.h77088489.Hotel-Information) ## About the area Located in Otaru, OMO5 Otaru by Hoshino Resorts is in the city centre and near a boardwalk. Kokusai Ski Resort and Kiroro Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Otaru Canal. Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Spend some time exploring the area's activities, including snowboarding and ski runs. [Visit our Otaru travel guide](https://www.expedia.co.uk/Otaru.dx6023780) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.19863%2C141.00003&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KO-ZBmVf0jjbw_MpoFN_0NeV12E=) 1-6-31 Ironai, Otaru, Hokkaido, 047-0031 ### What's nearby - Otaru Canal - 2 min walk - 0.1 miles - Sakaimachi Street - 3 min walk - 0.2 miles - Otaru Music Box Museum - 15 min walk - 0.8 miles - Shin Nihonkai Ferry - 3 min drive - 1.3 miles - Otaru Aquarium - 6 min drive - 3.2 miles ### Getting around - Otaru Station - 8 min walk - Hoshimi Station - 25 min drive - Sapporo (OKD-Okadama) - 50 min drive ### Restaurants - ‪ルタオ - ‬3 min walk - ‪小樽ビール 小樽倉庫No.1 - ‬5 min walk - ‪おたる政寿司 ぜん庵 - ‬4 min walk - ‪魚真 - ‬3 min walk - ‪ISO - ‬3 min walk ## About this property ### OMO5 Otaru by Hoshino Resorts Hotel near Otaru Canal Consider a stay at OMO5 Otaru by Hoshino Resorts and take advantage of a coffee shop/cafe, laundry facilities and a bar. Hit the slopes at this hotel, offering a ski shuttle, ski lift privileges and skiing privileges. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a restaurant. Other perks at this hotel include: - Buffet breakfast (surcharge), express check-in and smoke-free property - Coworking spaces, a 24-hour front desk and a vending machine - Luggage storage, a water dispenser and coffee/tea in reception - Guest reviews give top marks for the helpful staff Room features All 92 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Bidets, free toiletries and hairdryers - Fridges, electric kettles and heating ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/23000000/22180000/22178300/22178269/1c7e348c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Otaru Canal Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,012 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=22178269&PinnedHotelID=22178269&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5330000/5325000/5324946/398b0ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonia Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,003 reviews £53 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=5324946&PinnedHotelID=5324946&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/f061da4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grids Premium Hotel Otaru Otaru - 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Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - Ski equipment rentals - Ski lift privileges ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Shared microwave - Vending machine - Water dispenser ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - 2 meeting rooms - Coworking space ### Accessibility - Lift ### More - Communal living room - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Laptop workspace - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Express check-in available ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures This property is closed from 17 November 2025 to 18 November 2025 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 2300 for adults and from JPY 2300 for children - Nearby parking fee: JPY 1000 per day(33 ft away; open 24 hours) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as OMO5 Otaru by Hoshino Resorts Hotel OMO5 Otaru by Hoshino Resorts Otaru OMO5 Otaru by Hoshino Resorts Hotel Otaru ## Frequently asked questions ### Is OMO5 Otaru by Hoshino Resorts pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at OMO5 Otaru by Hoshino Resorts? > As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at OMO5 Otaru by Hoshino Resorts on 19 Nov 2025 start from £59.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Sapporo-Hotels-OMO5-Otaru-By-Hoshino-Resorts.h77088489.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at OMO5 Otaru by Hoshino Resorts? > Limited spots are available. ### What time is check-in at OMO5 Otaru by Hoshino Resorts? > Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at OMO5 Otaru by Hoshino Resorts? > Checkout is at 11:00 AM. ### Where is OMO5 Otaru by Hoshino Resorts located? > Located near the slopes, this Otaru hotel is situated in the city centre and is within a 15-minute walk of Sakaimachi Street, Otaru Canal and Otaru Music Box Museum. Nichigin-dōri and Otaru Art Village are just steps away. Otaru Station is 8 minutes by foot and Minami-Otaru Station is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## OMO5 Otaru by Hoshino Resorts Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 76 8 - Good 43 6 - Okay 12 4 - Poor 11 2 - Terrible 3 ### 9.2/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 8/10 Good #### Kenneth 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice newly renovated and efficient room. First one for three that I see with 3 single beds ##### Kenneth Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Joseph 13 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was clean and convenient ##### Joseph Stayed 1 night in May 2025 ### 10/10 Excellent #### Beverly 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the smaller rooms we stayed at but staff was very friendly & informative. ##### Beverly ### 10/10 Excellent #### Johnny 9 Apr 2025 Liked: Amenities, property conditions & facilities Wonderbar ##### Johnny Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Hooi Ping 19 Jun 2024 Liked: Staff & service, amenities, property conditions & facilities The location of the property is excellent and we love the breakfast. ##### Hooi Ping Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Po Lin 23 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice hotel ##### Po Lin Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Peter 17 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very close to sightseeing area. ##### Peter Stayed 1 night in Oct 2024 ### 8/10 Good #### shun fan 8 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel ##### shun fan Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### David 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great, small hotel in a sleepy very small city. Otaru is absolutely fantastic. Amazing food, but don’t expect late nights out. Clean, comfortable room and a super helpful staff. Ski room was a nice feature. No free parking, but for a city, and it wasn’t too pricey. 1000 yen/night. The only thing it’s missing is an onsen, but there are a few public ones close by. We stayed here while skiing Kiroro; great small mountain. Both Otaru and Kiriro were perfect for a local feel and not having a western resort vibe. 👍 ##### David Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Edwin 15 Jan 2025 Liked: Cleanliness, staff & service Disliked: Amenities Location a bit far from station ##### Edwin Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Katharine 6 Feb 2024 Liked: Amenities Convenient location and hip accommodation. We were so glad we got the breakfast, it was perfect price and spread. Would definitely book again! ##### Katharine Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller 2 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Thumb up for this hotel Near to Otaru Canal . Staff was friendly and some able to do English speaking. Overall this hotel is worth to try ##### Verified traveller Stayed 1 night in May 2024 ### 10/10 Excellent #### Peter 1 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is an excellent base for Otaru - clean, modern, great breakfast, central and good value for money. Big bonus is having the Kiroro pickup/dropoff bus stop outside. Highly recommend. ##### Peter Stayed 4 nights in Feb 2024 ### 8/10 Good #### Hoi Ying Shania 3 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, yummy soba shop just nearby the hotel. Room is clean, staff is nice & helpful. Also, very nice breakfast place and delicious food at 3/F. But no onsen/ open bath in the hotel now. Have laundry at 2/F. The Parking next to the hotel always full, takes ~7 mins walking distance from another car park, 1000 yen per day, freely in & out ##### Hoi Ying Shania Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Eng C 6 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A littoral gem in Otaru Hotel is within walking distance from the train station and close to the canal and many shopping streets. Rooms are really cosy with very comfortable bed and separate shower and toilet. Buffet breakfast, while not having a huge selection, food is of high quality and tasty. Like all Japanese hotels, the staff are so polite, friendly and helpful. ##### Eng C Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Rachel 9 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Hotel room was new and clean. Food cuisines were delicious. The reception (a young lady) was pleasant and polite. The overall impression was great! ##### Rachel Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Verified traveller 23 Sept 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Amenities like shower cap essential for ladies was not available . Too few hangers for 2 persons . Like the pillows , not too soft . Good breakfast ##### Verified traveller Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Hon Ming 5 Jan 2024 Liked: Staff & service Few restaurants open at night and not many cuisine variety. ##### Hon Ming Stayed 1 night in Jan 2024 ### 2/10 Terrible #### YIM YU 29 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Service and breakfast worst ##### YIM YU Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Sook tze 25 Jul 2023 Liked: Cleanliness, amenities Good ##### Sook tze Stayed 2 nights in Jul 2023 ### 8/10 Good #### Hou Ming Joyce 16 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parking lot always full ##### Hou Ming Joyce Stayed 3 nights in Aug 2023 ### 8/10 Good #### Wing Leung Jimson 7 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities location not really convenient by walking and suggest to take cab, there’s one convenient store by 2 min. walk and this is the only store nearby. bedroom is small and only able to open one luggage, but bathroom is nice n spacious. No coffee n teabag provide which is not humanize and need to go to ground floor to get drinking water, esp. in cold winter. breakfast is exquisite but taste is over rated but the environment of dining place is elegant. ##### Wing Leung Jimson Stayed 1 night in Feb 2024 ### 6/10 Okay #### Siu Wing 20 Feb 2024 Disliked: Staff & service Staff is inexperience for handling multi-tasks and/or urgent matters, hope it could be improved soon. ##### Siu Wing Stayed 1 night in Feb 2024 ### 4/10 Poor #### Se Young 4 Mar 2024 Liked: Staff & service Disliked: Cleanliness, room comfort #### Beautiful old building, horrible housekeeping. Horrible housekeeping. I told the hotel that the water does not go down in the bathtub, and they said it is because the building is too old. I insisted that it is because the cleaning is not good enough as I found several strands of hair in the bathtub when I first went in. Housekeeping staff came and "worked" on it, and left after saying it cannot be fixed because the building is too old. I tried taking a shower instead. The shower booth was flooded within 2 minutes after I turned the water on. I lifted the heavy and slimy drain cover, cleaned the drain hole of hair and black grime with a toothbrush. Wow the old building rejuvenated,and the water went down like magic. The staffs at the front desk and the restaurant were kind and polite. What a pity that this dignified building is being ruined by such unqualified housekeeping staffs. ##### Se Young Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Man In Helena 12 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very unique hotel renovated from a history bank building. Enjoyed the interesting hotel experience merging of modern use of amenities and management in an old setting. There are two towers. We stayed in the vintage building. It kept the bank wall and door deco in dark brown and white. The room is not bad in size, very big kind size bad and clean overall. The bathroom has separate toilet, a comfy tub and big shower space right on the side. Good water power. Suggest to have a stool. A little slow in draining for the tub after my hot tub. And a little mold around a few tiles but I think it is acceptable since it is an old building. Overall the whole room is not rusty, but well kept and clean, with good ventilation. Face care amenities need to pay while other bathroom amenities and tea are free to take. Our premium deluxe room with club access adds on my interesting experience to the night lounge which is decorated with lots of classical oil lamps and music boxes. You can choose music box you like to bring to your room to listen and return when check out. The girl staff (fnot sure exact full name but it started with Tam….) at reception on our check in time between 4:80-5:15 pm on 9/7. She was comparatively ok to communicate in English. She was so friendly, helpful and patiently explained & recommended about tourist attractions and spent a long time to help us book a boat ride tour for the next day. The breakfast buffet is worth to have. Good tasre and varieties. ![](https://a.travel-assets.com/ugc/hotel-reviews/1E25A1C47C02724C3988AE97855C4767363B0ABE1726128381456.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9A346AB1F9D4A5AF32A67942AB8575148131ECE51726128381709.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7E3269FA12A696B9FE89578421B72A188F5387C91726128382198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6A4ED95ED50515B52306C4DF613ED720917DDF001726128381752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Man In Helena Stayed 1 night in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Lensfield Hotel](https://www.expedia.co.uk/Cambridge-Hotels-Lensfield-Hotel.h17185181.Hotel-Information) > > [Hotels with smoking rooms in Brighton](https://www.expedia.co.uk/Brighton-Hotels-Hotels-With-Smoking-Rooms.0-0-d6046944-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Reading Town Centre- Studio Apartment](https://www.expedia.co.uk/Reading-Hotels-1-Southern-Court.h45600664.Hotel-Information) > > [Al Habtoor Palace](https://www.expedia.co.uk/Dubai-Hotels-Habtoor-Palace-Dubai.h12346991.Hotel-Information) > > [Hotels in Letterkenny](https://www.expedia.co.uk/Letterkenny-Hotels.d11270.Travel-Guide-Hotels) > > [Highland Gardens Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Highland-Gardens-Hotel.h203468.Hotel-Information) > > [iH Hotels Milano Ambasciatori](https://www.expedia.co.uk/Milan-Hotels-IH-Hotels-Milano-Ambasciatori.h460445.Hotel-Information) > > [Cromwell Lodge Hotel by Greene King Inns](https://www.expedia.co.uk/Banbury-Hotels-Cromwell-Lodge-Hotel-By-Greene-King-Inns.h1730300.Hotel-Information) > > [Aparthotels Istanbul](https://www.expedia.co.uk/Istanbul-Apart-Hotels.d178267-aaApartHotels.Travel-Guide-Accommodation) > > [Cabin Rentals London](https://www.expedia.co.uk/London-Cabins.d178279-aaCabins.Travel-Guide-Accommodation) > > [Paradise Elegance Cruise](https://www.expedia.co.uk/Ha-Long-Hotels-Paradise-Elegance-Cruise.h14730042.Hotel-Information) > > [ibis Rotorua](https://www.expedia.co.uk/Rotorua-Hotels-Ibis-Rotorua.h1131218.Hotel-Information) > > [Hotels in Central New York City](https://www.expedia.co.uk/Central-New-York-City-New-York-Hotels.0-n553248633938969338-0.Travel-Guide-Filter-Hotels) > > [OYO London Guest House](https://www.expedia.co.uk/London-Hotels-OYO-London-Guest-House.h6822382.Hotel-Information) > > [The Dome Notting Hill](https://www.expedia.co.uk/London-Hotels-The-Dome-Notting-Hill.h31735761.Hotel-Information) > > [Carlton Cannes, a Regent Hotel](https://www.expedia.co.uk/Cannes-Hotels-Carlton-Cannes.h17442.Hotel-Information) > > [Marina Hotels in Fuengirola](https://www.expedia.co.uk/Fuengirola-Hotels-Marina-Hotel.0-0-d5775-tmarinahotel.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Armenia](https://www.expedia.co.uk/Armenia-Hotels-All-Inclusive-Hotel.0-0-d6140801-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Pelican House](https://www.expedia.co.uk/Newbury-Hotels-Pelican-House.h33321731.Hotel-Information) ### Flights > [Flights from London (LHR) to Vilanculos (VNX)](https://www.expedia.co.uk/lp/flights/lhr/vnx/london-to-vilanculos) > > [Flights from Shanghai (PVG) to Osaka (KIX)](https://www.expedia.co.uk/lp/flights/pvg/kix/shanghai-to-osaka) > > [Flights from Gatwick (LGW) to Tampa (TPA)](https://www.expedia.co.uk/lp/flights/lgw/tpa/london-to-tampa) > > [Flights from Birmingham (BHX) to Hanoi (HAN)](https://www.expedia.co.uk/lp/flights/bhx/han/birmingham-to-hanoi) > > [Flights from Cape Town (CPT) to Mbombela (MQP)](https://www.expedia.co.uk/lp/flights/cpt/mqp/cape-town-to-nelspruit) > > [Flights from Cannes (CEQ) to London (LHR)](https://www.expedia.co.uk/lp/flights/ceq/lhr/cannes-to-london) ### Packages > [Alexandria Holidays](https://www.expedia.co.uk/Alexandria.d6140150.Holidays-City-Breaks) > > [Dyserth Waterfall](https://www.expedia.co.uk/Dyserth-Waterfall-Rhyl.d553248621532490927.Attraction)