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Reviews of Kuramure

4.5 out of 5
Kuramure
2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 112 reviews" "
Rating 8 - Good. 24 out of 112 reviews" "
Rating 6 - Okay. 8 out of 112 reviews" "
Rating 4 - Poor. 3 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Joon

Travelled with partner
Liked: Amenities
Food could be a little better
Stayed 2 nights in Feb 2024

10/10 Excellent

Myles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their "o-su-su-me" ("recommendation") and just enjoy yourself. Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region. Hope to stay here again one day.
Stayed 3 nights in Feb 2023

10/10 Excellent

INHOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ryokan ever in Japan, must try
Absolutely stunning place! Super tranquil, relaxing, staff are amazing and extremely nice. Onsen is absolutely amazing, and food is exquisite. My best ryokan ever in Japan!
Stayed 1 night in Dec 2021

10/10 Excellent

Andy Wing Hong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with a very quiet environment, nice to take a quiet holiday there. Staffs are very polite and friendly. Public Onsen is not too big actually, but nice to try 👍
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful modern yet authentic Japanese feel ryokan! A great getaway!
Stayed 1 night in Feb 2020

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkable boutique hotel
Outstanding architectural and interior design evident in the change of store houses to a remarkably well operated boutique hotel. The environment, service and food received at Kuramure is definitely worth its room rate.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience but we were disappointed with the keiseki dinner
Stayed 1 night in Dec 2018

10/10 Excellent

Pimchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Matt R, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with amazing service
This has to be the best hotel I've stayed in in recent memory. Mainly because it was unlike any other 4 or 5 star hotel I've visited. We had a great view of the snow from our window and slept like babies.
View from our room
Breakfast

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with beautiful Japanese cuisine... Wonderful after ski trip!

10/10 Excellent

J, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Japanese style resort
Its located a few train stops or around a 30 min drive away from Sapporo via the highway but its in its own world. The resort facilities are modern, great service all round Onsen was of excellent quality and all meals (which are included in the price) are a great sample of traditional Japanese meals. Recommended as a great breather when travelling to Hokkaio and Sapporo in particular.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service , great onsen
All attendants were very helpful and sweet. It's the best getaway spot for a retreat. We had a great stay and will definitely come back.

10/10 Excellent

Yee Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lum bebe, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Worthwhile to try but a bit pricy :) The dinner and breakfast are included and it's just nth you would complaint !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice

8/10 Good

Zhao, SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great interiors and attention to details.
The only disappointing thing about kuramure is the size of their Onsen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yujin

Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

性价比有点低
怎么说呢 整体来说性价比有点低 都算还好 但是这个价格有点。。
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul Kwong Chue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is properly located at a quite neighborhood for people looking for privacy. Well renovated yet a bit modern as compare to other onsen ryokan in Japan. Staffs are super polite, helpful and considerate, exceeds most 5 stars hotel standard. The food over there are nice and the presentation is superb. It is just like an art...Each guest room has its own in-room onsen. Due to limited guest rooms, the public onsen is like private onsen most of the time. My family has an amazing stay there. Looking forward to re-visit the venue again if I come around Otaru area next time.
Stayed 4 nights in Dec 2023

10/10 Excellent

hanyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

kazunari

Stayed 1 night in Sep 2023

8/10 Good

????

Liked: Cleanliness, staff & service, property conditions & facilities
アメニティなどが物足りない面もあったが、食事が美味しかった
Stayed 1 night in Aug 2023

8/10 Good

Fumiko

Stayed 1 night in Jul 2023

10/10 Excellent

HYUNSANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interior design is very modern, room was very cozy. Though stairs to upstairs which contains 2nd bedroom and bathroom was quite steep, so try to get single story room if you are planning to travel with elderly family member. Food was amazing, seemed to be cooked with fresh ingredients. Staff were very kind. They were very supportive and respectful.
Stayed 1 night in May 2023

10/10 Excellent

KAZUAKI

Stayed 1 night in Apr 2023

10/10 Excellent

HANYOUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쿠라무레는 최고 입니다.
스탭분들이 가족처럼 돌봐 주셨습니다. 덕분에 편안한 여행이 되었습니다. 감사합니다. 다시 방문 하겠습니다.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kyuhwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

SOOYUCK

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
너무 좋았습니다 ^^
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 숙박이었습니다 :) 친절하고 세심한 서비스와 고요한 분위기, 힐링된 하루였습니다.
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Travelled with group
구조는 멋지나 낡은 느낌이 있음 특히 식사는 별로
Stayed 1 night in Jan 2023

10/10 Excellent

dongyoup

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
일본에 온 료칸 중에 제일 좋았어요 특히 무료 음료 서비스는 료칸의 단점인 즐길꺼리가 부족한 걸 충분히 채워주네요
Stayed 1 night in Jan 2023

8/10 Good

Eunjin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
조용함 노천탕이 작기는하나 사람이 없어 프라이빗하게 온천욕을 즐길수 있음

10/10 Excellent

KAZUAKI

Stayed 1 night in Jan 2023

10/10 Excellent

masaaki

Stayed 1 night in Dec 2022

10/10 Excellent

Sumin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용한곳에 사람도 많지 않아서 편안하게 쉴 수 있었어요
Stayed 1 night in Dec 2022

10/10 Excellent

hanyoung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
극진한 대접을 해주신 스탭 여러분 감사합니다. 덕분에 잘 쉬다가 왔습니다.
Stayed 3 nights in Nov 2022

10/10 Excellent

ATSUKO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場にお迎えに来ていただいてから、帰りに送っていただけるまで、とにかく皆さんの対応が素晴らしくとても楽しく、快適に過ごすことができました。 何度も利用させていただいていますが、蔵群さんは間違いないです！
Stayed 1 night in Jul 2022

10/10 Excellent

Takeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
必ずまた行きます！
到着時間に合わせて夕飯を調整してくれたり、出発が早かったら朝ごはんにおにぎり準備してくれたり、素晴らしい対応いただきました。館内の飲み物は全て無料なのも含めて、こんな時代に旅館内/部屋内だけでも楽しめる素敵な滞在でした。
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

marino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高のお宿
彼との旅行で1泊利用致しました。お酒やその他ドリンクがオールインクルーシブでお酒好きの私たちにはピッタリのお宿でした。 スタッフの方もとても親切で快適に過ごすことができました。ありがとうございました。
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

kazunari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました
滞在時の飲み物（アルコール含）がオールインクルーシブで良かった。 他の宿泊客と顔を合わせる事が少なくプライベート感を感じられた。
Stayed 1 night in Feb 2020

6/10 Okay

SUNGIK

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Asset and the services were all great except that some employees were limited in english
Stayed 1 night in Jan 2020

8/10 Good

Jaehyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 만족
전체적으로 만족했습니다.
Stayed 1 night in Jan 2020