Title: OTARU RETREAT by Onko Chishin Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # OTARU RETREAT by Onko Chishin Travelers soak in natural mineral hot springs with river views at this boutique ryokan, where relaxation combines with delicious local cuisine experiences ## Photo gallery for OTARU RETREAT by Onko Chishin ![Japanese-Western Suite with Semi-Open-Air Onsen | Down duvets, in-room safe, individually decorated - OTARU RETREAT by Onko Chishin (Otaru)](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/d06bd9b2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - OTARU RETREAT by Onko Chishin (Otaru)](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/7ce26a35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - OTARU RETREAT by Onko Chishin (Otaru)](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/af2f477b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - OTARU RETREAT by Onko Chishin (Otaru)](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/978a73bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - OTARU RETREAT by Onko Chishin (Otaru)](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/ce3865c3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kuramure sits riverside, offering a peaceful retreat with local cuisine for breakfast and dinner at the on-site restaurant. Enjoy beautiful views from the outdoor hot springs and mineral-rich relaxation in the indoor onsen. A cozy library awaits for quiet moments. ## Reviews 9.2 Wonderful ## Popular amenities - Hot tub - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £601 additional charges may apply 12 Mar - 13 Mar ## Room options ### Check availability for these dates Tonight [Feb 26 - Feb 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1207472&PinnedHotelID=1207472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1207472&PinnedHotelID=1207472&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1207472&PinnedHotelID=1207472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=1207472&PinnedHotelID=1207472&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1207472&PinnedHotelID=1207472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1207472&PinnedHotelID=1207472&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1207472&PinnedHotelID=1207472&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1207472&PinnedHotelID=1207472&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 15 of 15 rooms ### View all photos for Suite with Semi-Open-Air Onsen ![Suite with Semi-Open-Air Onsen | View from room](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/46247c2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Semi-Open-Air Onsen ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Fridge Flat-screen TV Down duvet - River view - 775 sq ft - 1 bedroom - Sleeps 3 - 2 Large Single Beds and 1 Single Trundle Bed ### View all photos for Four-Bed Suite with Semi-Open-Air Onsen ![Four-Bed Suite with Semi-Open-Air Onsen | Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/4fe19700.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Four-Bed Suite with Semi-Open-Air Onsen ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Fridge Flat-screen TV Down duvet - River view - 775 sq ft - 2 bedrooms - Sleeps 4 - 2 Large Single Beds and 2 Single Futons ### View all photos for Junior Suite with Semi-Open-Air Onsen ![Junior Suite with Semi-Open-Air Onsen | Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/54ddc6d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Semi-Open-Air Onsen 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Fridge Flat-screen TV Down duvet - 732 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds ### View all photos for Japanese-Western Suite with Semi-Open-Air Onsen ![Japanese-Western Suite with Semi-Open-Air Onsen | Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/d06bd9b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Suite with Semi-Open-Air Onsen ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Fridge Flat-screen TV Down duvet - 753 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds and 2 Single Futons ### View all photos for Japanese-Western Maisonette Room with Semi-Open-Air Onsen ![Japanese-Western Maisonette Room with Semi-Open-Air Onsen | Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/79562b2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Maisonette Room with Semi-Open-Air Onsen ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Fridge Flat-screen TV Down duvet - 732 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds and 2 Single Futons ### View all photos for Japanese-Western Maisonette Room with Private Onsen ![Japanese-Western Maisonette Room with Private Onsen | Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/d065fbe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Maisonette Room with Private Onsen ### Highlights Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Fridge Flat-screen TV Down duvet - 743 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds, 1 Single Trundle Bed and 1 Single Futon ### View all photos for Maisonette Japanese-Western Room ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/26fa17ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonette Japanese-Western Room - Sleeps 4 ### View all photos for \[Hot Spring Forest\] Japanese-Western Room ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/57db5ef7_edited_88fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Hot Spring Forest\] Japanese-Western Room - Sleeps 4 ### View all photos for \[Hot Spring River\] Japanese-Western Room ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/b643259a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Hot Spring River\] Japanese-Western Room - Sleeps 3 ### View all photos for Japanese-Western Maisonette Room With Private Onsen ![Down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207472/ae7438b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Maisonette Room With Private Onsen - Sleeps 4 ### Suite With Semi-Open-Air Onsen - Sleeps 2 ### Junior Suite With Semi-Open-Air Onsen - Sleeps 4 ### Japanese-Western Suite With Semi-Open-Air Onsen - Sleeps 4 ### Japanese-Western Maisonette Room With Semi-Open-Air Onsen - Sleeps 4 ### Four-Bed Suite With Semi-Open-Air Onsen - Sleeps 4 ## You may also like Ad ![In-room safe, iron/ironing board, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113180000/113174200/113174150/23a6b201_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### FAV LUX Sapporo Susukino Sapporo City Centre - Free Wi-Fi - Restaurant - Laundry room - Spa 9.2 Wonderful 71 reviews £75 additional charges may apply 24 Mar - 25 Mar [](https://www.expedia.co.uk/Sapporo-Hotels-FAV-LUX-Sapporo-Susukino.h113174150.Hotel-Information?chkin=2026-3-24&chkout=2026-3-25&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=7620c781-2dc0-4c07-b8c1-9479f9d62758&top_cur=GBP) Ad ![Land view from property](https://images.trvl-media.com/lodging/28000000/27400000/27395400/27395358/f92a02a2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tokyu Stay Sapporo Odori Sapporo City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Kuramure.h1207472.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Kuramure.h1207472.Hotel-Information) ## About the area Located in Otaru, OTARU RETREAT by Onko Chishin is in the historical district and on a river. Otaru Art Village and Bank of Japan Museum are cultural highlights, and some of the area's activities can be experienced at Asari River Onsen Ski Area and Ski Village Asari. Don't miss out on a visit to Otaru Blue Cave SaltValley408\. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowshoeing and snowmobiling. [Visit our Otaru travel guide](https://www.expedia.co.uk/Otaru.dx6023780) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.14676%2C141.03947&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=s5E9zDc9_cBoE9yCsDfAdpT4C24=) 2-685, Asarigawa Onsen, Hokkaido, Otaru, Hokkaido, 047-0154 ### What's nearby - Asarigawa Hot Spring 3 min walk \- 0.2 miles - Ski Village Asari 3 min walk \- 0.2 miles - Asari River Onsen Ski Area 6 min walk \- 0.4 miles - Asari Sky Loop 14 min walk \- 0.8 miles - Otarunai Lake 19 min walk \- 1.0 mile ### Getting around - Asari Station 5 min drive - Inaho Station 18 min drive - New Chitose Airport (CTS) 85 min drive ### Restaurants - 回転寿司 魚一心 小樽店 7 min drive - テラスブラッセリー 7 min drive - Cocoro 7 min drive - マクドナルド 7 min drive - モスバーガー ウイングベイ小樽店 6 min drive ## About this property ### OTARU RETREAT by Onko Chishin Luxury boutique ryokan near Ski Village Asari Located close to Asari River Onsen Ski Area, OTARU RETREAT by Onko Chishin provides a nightclub, a terrace and a coffee shop/cafe. The on-site restaurant offers breakfast and dinner. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a library and a bar. Other perks include: - Free self-parking - Local cuisine breakfast (surcharge), a free local area shuttle and a front desk safe - Smoke-free property, luggage storage and books Room features All rooms are individually furnished, and feature comforts such as private indoor hot tubs and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. More conveniences in all rooms include: - Highchairs, children's dinnerware and children's books - Free tea bags/instant coffee and electric kettles - Bathrooms with spring water baths and toilets with electronic bidets - 19-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, fridges and heating ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/23000000/22180000/22178300/22178269/84c59986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Otaru Canal Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=22178269&PinnedHotelID=22178269&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/16d8ba49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asari Classe Hotel Otaru - Pool - Hot tub - Spa - Parking included 8.6 Excellent 463 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) ![Combined shower/bathtub, spring water bathtub, bathrobes](https://images.trvl-media.com/lodging/90000000/89550000/89544200/89544139/fea191dc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Blissen Hotel Jozankei Jozankei - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,004 reviews £48 additional charges may apply 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=5324946&PinnedHotelID=5324946&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=1207472&PinnedHotelID=1207472&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1207472,22178269,6429864,89544139,32952586) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free area shuttle up to 12 kilometres - Free 24-hour train station pick-up and drop-off shuttle - Train station shuttle on request - Free bus station shuttle - Free ferry terminal shuttle - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily local cuisine breakfast available 8:00 AM to 9:30 AM for a fee: JPY 4,400 for adults and JPY 4,400 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining - Kaiseki meal ### Restaurants on site - CLARTE ### Things to do - Books - Library - Nightclub ### Family friendly - Children's books - Children's dinnerware - Free area shuttle - High chair - In-room refrigerator - Living room ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Outdoors - On a river - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible train station shuttle - No lift ### More - 1 building - 2 floors - Built in 2002 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Soap - Spring water bathtub - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - 19-inch flat-screen TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Desk - Free daily newspapers - Fusuma (room partition) - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Living room - Phone - Safe - Tatami (woven mat) flooring ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 7 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the ferry terminal, train station and bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 3:00 PM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Guests driving to the property should contact this property in advance (e.g. directions) For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests with dietary restrictions or food allergies should contact this property in advance. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Children aged 6 and younger eat free breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: from approximately JPY 4400 for adults and from JPY 4400 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Kuramure Kuramure Inn Kuramure Inn Otaru Kuramure Otaru Kuramure Hotel Otaru Kuramure Otaru, Hokkaido Kuramure Otaru Kuramure Otaru Kuramure Ryokan Kuramure Ryokan Otaru ## Frequently asked questions ### Is OTARU RETREAT by Onko Chishin pet-friendly? ### How much does it cost to stay at OTARU RETREAT by Onko Chishin? ### How much is parking at OTARU RETREAT by Onko Chishin? ### What time is check-in at OTARU RETREAT by Onko Chishin? ### What time is check-out at OTARU RETREAT by Onko Chishin? ### Where is OTARU RETREAT by Onko Chishin located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## OTARU RETREAT by Onko Chishin Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 7.4 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 93 8 - Good 24 6 - Okay 10 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Robert Lyle 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Incredibly relaxing onsen and an excellent dining experience in your own private dining room. A great retreat. ##### Robert Lyle Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Paul Kwong Chue 25 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is properly located at a quite neighborhood for people looking for privacy. Well renovated yet a bit modern as compare to other onsen ryokan in Japan. Staffs are super polite, helpful and considerate, exceeds most 5 stars hotel standard. The food over there are nice and the presentation is superb. It is just like an art...Each guest room has its own in-room onsen. Due to limited guest rooms, the public onsen is like private onsen most of the time. My family has an amazing stay there. Looking forward to re-visit the venue again if I come around Otaru area next time. ##### Paul Kwong Chue Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Blaine 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities A beautiful place to stay with peerless service. My wife and I had a wonderful experience. ##### Blaine Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Joon 9 Feb 2024 Liked: Amenities Food could be a little better ##### Joon Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### HYUNSANG 28 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Interior design is very modern, room was very cozy. Though stairs to upstairs which contains 2nd bedroom and bathroom was quite steep, so try to get single story room if you are planning to travel with elderly family member. Food was amazing, seemed to be cooked with fresh ingredients. Staff were very kind. They were very supportive and respectful. ##### HYUNSANG Stayed 1 night in May 2023 ### 10/10 Excellent #### Myles 7 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was perfect. Seriously. Open bar with a pretty stellar collection of local Whiskey. Might disappoint those looking for Western Cocktails (they have them, but they won't be the best you've tried), but why would you order that at a local Ryokan in Otaru Japan?? Ask them for their "o-su-su-me" ("recommendation") and just enjoy yourself. Room was perfect, staff were helpful, food was excellent, and Otaru neighboring areas were so much fun for those looking to enjoy the Hokkaido region. Hope to stay here again one day. ##### Myles Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### HIDETOSHI 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 清潔で、雰囲気も、食事も、デザイン性も良い。たまたまかもしれませんが滞在時は空いていて静かで良かった。家族4人（高校生と幼児含む）で一泊。 ##### HIDETOSHI Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller 23 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ゆっくりとした時間 コンシェルジュが常に付き添ってくれています。とても大切にしてくださいました。 ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Joonhyuk 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 최고의 료칸 지금까지 방문한 료칸 중 최고였습니다. 음식과 음료 모두 만족스러웠으며 직원들의 접객도 아주 좋았습니다. 온천 시설도 좋았구요. 다만 호텔 시설이 노후하여 방 컨디션이 조금 아쉬웠습니다. ##### Joonhyuk Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jongmin 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 오타루 가족과 함께 여행하기 좋은 료칸 전통적인 료칸은 아니지만 깔끔하고 조용합니다. 현대적인 외관과 전통 양식이 혼합된 느낌입니다. 제가 선택한 전망에서는 창문을 열어두면 물소리가 들려 매우 좋았습니다. 직원들은 매우 친절했고 서비스 또한 훌륭합니다. 방에도 넓은 욕조가 있어 아이와 함께 이용하기 좋았습니다. 대욕탕에서 피로를 풀기도 좋았습니다. 여름이라 외부 탕은 벌레가 좀 있었지만 내부에도 탕이 있어 이용하는데 문제는 없습니다. 대욕탕은 현대적인 목욕탕 느낌입니다. 넓은 침대 두 개와 바닥에서 잘 수 있는 방이 추가로 있었습니다. 체크인 할 때는 택시로 이동했지만 돌아갈 때는 직원이 송영 버스를 이용할 수 있도록 도와줬습니다. 10:30, 11:10 두 번 이용할 수 있었고 오타루역 또는 오타루 칫코 역 까지 이용 가능하였습니다. ##### Jongmin Stayed 1 night in Aug 2024 ### 10/10 Excellent #### hanyoung 13 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ゆっくり休んできました。 いつも親切なスタッフの皆さん、ありがとうございます。 ##### hanyoung Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Verified traveller 28 Dec 2023 #### 性价比有点低 怎么说呢 整体来说性价比有点低 都算还好 但是这个价格有点。。 ##### Verified traveller Stayed 3 nights in Nov 2023 ### 8/10 Good #### ???? 10 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities アメニティなどが物足りない面もあったが、食事が美味しかった ##### ???? Stayed 1 night in Aug 2023 ### 10/10 Excellent #### HANYOUNG 6 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 쿠라무레는 최고 입니다. 스탭분들이 가족처럼 돌봐 주셨습니다. 덕분에 편안한 여행이 되었습니다. 감사합니다. 다시 방문 하겠습니다. ##### HANYOUNG Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### SOOYUCK 14 Feb 2023 Liked: Staff & service, amenities, property conditions & facilities 너무 좋았습니다 ^^ ##### SOOYUCK Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Verified traveller 24 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 최고의 숙박이었습니다 :) 친절하고 세심한 서비스와 고요한 분위기, 힐링된 하루였습니다. ##### Verified traveller Stayed 1 night in Dec 2022 ### 6/10 Okay #### Verified traveller 20 Jan 2023 구조는 멋지나 낡은 느낌이 있음 특히 식사는 별로 ##### Verified traveller Stayed 1 night in Jan 2023 ### 10/10 Excellent #### dongyoup 19 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 일본에 온 료칸 중에 제일 좋았어요 특히 무료 음료 서비스는 료칸의 단점인 즐길꺼리가 부족한 걸 충분히 채워주네요 ##### dongyoup Stayed 1 night in Jan 2023 ### 8/10 Good #### Eunjin 12 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities 조용함 노천탕이 작기는하나 사람이 없어 프라이빗하게 온천욕을 즐길수 있음 ##### Eunjin ### 10/10 Excellent #### Sumin 18 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 조용한곳에 사람도 많지 않아서 편안하게 쉴 수 있었어요 ##### Sumin Stayed 1 night in Dec 2022 ### 10/10 Excellent #### ATSUKO 31 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駐車場にお迎えに来ていただいてから、帰りに送っていただけるまで、とにかく皆さんの対応が素晴らしくとても楽しく、快適に過ごすことができました。 何度も利用させていただいていますが、蔵群さんは間違いないです！ ##### ATSUKO Stayed 1 night in Jul 2022 ### 10/10 Excellent #### INHOUNG 4 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best ryokan ever in Japan, must try Absolutely stunning place! Super tranquil, relaxing, staff are amazing and extremely nice. Onsen is absolutely amazing, and food is exquisite. My best ryokan ever in Japan! ##### INHOUNG Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Takeo 20 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 必ずまた行きます！ 到着時間に合わせて夕飯を調整してくれたり、出発が早かったら朝ごはんにおにぎり準備してくれたり、素晴らしい対応いただきました。館内の飲み物は全て無料なのも含めて、こんな時代に旅館内/部屋内だけでも楽しめる素敵な滞在でした。 ##### Takeo Stayed 1 night in Sep 2021 ### 10/10 Excellent #### marino 16 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最高のお宿 彼との旅行で1泊利用致しました。お酒やその他ドリンクがオールインクルーシブでお酒好きの私たちにはピッタリのお宿でした。 スタッフの方もとても親切で快適に過ごすことができました。ありがとうございました。 ![](https://a.travel-assets.com/ugc/hotel-reviews/841FA73D4E0F7C86587DAACD60B8AAED48F218BD1621149185475.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5DCBE8AA27180ACF45942831337F802234B3555A1621149185547.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### marino Stayed 1 night in May 2021 ### 10/10 Excellent #### Andy Wing Hong 8 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Small hotel with a very quiet environment, nice to take a quiet holiday there. Staffs are very polite and friendly. Public Onsen is not too big actually, but nice to try 👍 ##### Andy Wing Hong Stayed 2 nights in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Hotels with Indoor Pools in Funchal](https://www.expedia.co.uk/Funchal-Hotels-Hotels-With-Indoor-Pools.0-0-d1232-tHotelswithIndoorPools.Travel-Guide-Filter-Hotels) > > [Hotels near Daikin Park](https://www.expedia.co.uk/Daikin-Park-Hotels.0-l6034772-0.Travel-Guide-Filter-Hotels) > > [Hôtel Clarisse](https://www.expedia.co.uk/Paris-Hotels-Hotel-Clarisse.h83098.Hotel-Information) > > [B&B Bilston](https://www.expedia.co.uk/Bilston-Bed-And-Breakfasts.d6240144-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels in Marietta](https://www.expedia.co.uk/Marietta-Hotels.d8703.Travel-Guide-Hotels) > > [All-Inclusive Hotels in Bangladesh](https://www.expedia.co.uk/Destinations-In-Bangladesh-All-Inclusive-Hotel.0-0-d15-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [H Hôtel L'Art Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-H-Hotel-Ha-Noi.h106642170.Hotel-Information) > > [Safari Tentalow Northern Ireland](https://www.expedia.co.uk/Northern-Ireland-Safari-Tentalow.d11221-aaSafariTentalow.Travel-Guide-Accommodation) > > [hiltonhotels Hotels in Humacao](https://www.expedia.co.uk/Humacao-Hotels-Hilton-Hotels.0-0-d7752--bHiltonHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Bristol (BRS) to Hoersching (LNZ)](https://www.expedia.co.uk/lp/flights/brs/lnz/bristol-to-linz) > > [Flights from Spata-Artemida (ATH) to Fiumicino (FCO)](https://www.expedia.co.uk/lp/flights/ath/fco/athens-to-rome) > > [China Southern Airlines Shanghai (SHA) to Lahore (LHE) flights](https://www.expedia.co.uk/lp/flight-routes/china-southern-airlines-from-hongqiao-intl-to-allam-iqbal-intl/cz/sha/lhe) > > [Flights from Gatwick (LGW) to Lahore (LHE)](https://www.expedia.co.uk/lp/flights/lgw/lhe/london-to-lahore) ### Cars > [Car hire in Nice](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Cote-DAzur.d4539214.Car-Hire-Guide) ### Packages > [Jubilee Pool](https://www.expedia.co.uk/Jubilee-Pool-Penzance.d553248621532488507.Attraction) > > [Antelope Valley California Poppy Reserve](https://www.expedia.co.uk/Antelope-Valley-California-Poppy-Reserve-Lancaster.d6239494.Attraction) > > [Chichester Castle](https://www.expedia.co.uk/Chichester-Castle-Chichester.d6260171.Attraction) ### Holiday Rentals ### General > [Visit La Cuesta](https://www.expedia.co.uk/La-Cuesta.dx553248635149841258) > > [Visit Buckfastleigh](https://www.expedia.co.uk/Buckfastleigh.dx6048671) ---