Title: Grids Premium Hotel Otaru Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=76612631&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grids Premium Hotel Otaru Travelers unwind with rejuvenating spa treatments while taking in peaceful canal views, as the hotel's knowledgeable concierge reveals hidden local gems ## Photo gallery for Grids Premium Hotel Otaru ![Sauna, steam room - Grids Premium Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/7a7501d7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Grids Premium Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/845e82a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grids Premium Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/f061da4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout curtains, iron/ironing board, free WiFi - Grids Premium Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/b89d9697.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Grids Premium Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/b149dab9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Otaru Canal and Sakaimachi Street, Grids Premium Hotel Otaru offers a tranquil escape. Guests can recharge in the sauna or steam room, enjoy a buffet breakfast, and stay connected with high-speed WiFi throughout their stay. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Parking available £50 9 Mar - 10 Mar ## Room options ### Check availability for these dates Tonight [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/229a3a81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Heating LCD TV Blackout curtains Shower/bath combination Hairdryer Private bathroom Bidet - 164 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Compact Twin Room ![Compact Twin Room | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/04efa787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin Room 8.6 Excellent 14 reviews ### Highlights Air conditioning Heating LCD TV Blackout curtains Separate bedroom Shower/bath combination Hairdryer Private bathroom - 172 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Family Room ![Deluxe Family Room | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/9a90d595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating LCD TV Blackout curtains Shower/bath combination Hairdryer Private bathroom Bidet - Ocean view - 334 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 2 Single Sofa Beds ### View all photos for Maisonnette Double Room ![Maisonnette Double Room | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/79a829f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonnette Double Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating LCD TV Blackout curtains Shower/bath combination Hairdryer Private bathroom Bidet - City view - 183 sq ft - Sleeps 2 - 1 Double Futon ### View all photos for Standard Twin Room ![Standard Twin Room | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/dcd79cd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.8 Excellent 9 reviews ### Highlights Air conditioning Heating LCD TV Blackout curtains Separate bedroom Shower/bath combination Hairdryer Private bathroom - City view - 188 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Comfort Twin Room (3 guests) ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/1a9683ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room (3 guests) ### Highlights Air conditioning Heating LCD TV Blackout curtains Separate bedroom Shower/bath combination Hairdryer Private bathroom - City view - 280 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for English: Superior Twin Room (3 guests) ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/a1a3883d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### English: Superior Twin Room (3 guests) 9.4 Exceptional 9 reviews ### Highlights Air conditioning Heating LCD TV Blackout curtains Separate bedroom Shower/bath combination Hairdryer Private bathroom - City view - 248 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Comfort Twin Room (2 guests) ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/1a9683ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room (2 guests) ### Highlights Air conditioning Heating LCD TV Blackout curtains Shower/bath combination Hairdryer Private bathroom Bidet - City view - 280 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for English: Superior Twin Room (2 guests) ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/b89d9697.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### English: Superior Twin Room (2 guests) 9.4 Exceptional 14 reviews ### Highlights Air conditioning Heating LCD TV Blackout curtains Separate bedroom Shower/bath combination Hairdryer Private bathroom - City view - 248 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Compact Hollywood Twin Room - Non-Smoking ![Compact Hollywood Twin Room - Non-Smoking | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/c6ae6731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Hollywood Twin Room - Non-Smoking ### Highlights Air conditioning Heating LCD TV Blackout curtains Separate bedroom Shower/bath combination Hairdryer Private bathroom - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Comfort Twin Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/d7339d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room - Sleeps 3 ### View all photos for Superior Twin Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/362a3d57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 3 ### View all photos for Maisonnette Double Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/fbb1a830.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonnette Double Room 10.0 Exceptional 1 review - Sleeps 3 ### View all photos for Compact Twin Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/b855823a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin Room - Sleeps 2 ### View all photos for Deluxe Family Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/ef269e03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 4 ### View all photos for Universal Double Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/f07b8fe7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Universal Double Room - Sleeps 2 ### View all photos for Standard Twin Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/cc33475f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ### View all photos for Standard Double Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/w652h440x0y0-a2e84e6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 ### View all photos for Compact Hollywood Twin Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/655b8685.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Hollywood Twin Room - Sleeps 2 ## You may also like Ad ![Junior Suite with Semi-Open-Air Onsen | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207472/b9894a39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kuramure Otaru - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-GRIDS-PREMIUM-HOTEL-OTARU.h76612631.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-GRIDS-PREMIUM-HOTEL-OTARU.h76612631.Hotel-Information) ## About the area Located in Otaru, Grids Premium Hotel Otaru is in the entertainment district and near a train station. Bank of Japan Museum and Otaru Music Box Museum are cultural highlights, and travellers looking to shop may want to visit Sakaimachi Street and Otaru Canal. Don't miss out on a visit to Otaru Aquarium. [Visit our Otaru travel guide](https://www.expedia.co.uk/Otaru.dx6023780) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.19580%2C140.99892&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=k3tR3alplhT-oYTG2nFRKZFT6ew=) 1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032 ### What's nearby - ![Otaru Canal](https://images.trvl-media.com/place/6349569/87bf434a-a3b7-4772-a8f2-12a8e09f2e80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Otaru Canal 5 min walk \- 0.3 miles - ![Sakaimachi Street](https://images.trvl-media.com/place/3000757633/b5c6ebd0-cb57-4b20-a56d-4dc444a9148e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sakaimachi Street 5 min walk \- 0.3 miles - ![Otaru City General Museum Ungakan featuring heritage elements and railway items](https://images.trvl-media.com/place/553248621562276064/bf9ff137-2ef3-4594-a247-ac75a39c62b5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Otaru City General Museum Ungakan 6 min walk \- 0.4 miles - ![St Maarten and St Martin](https://images.trvl-media.com/place/553248621532776731/efe91719-2c32-4f5a-a319-0053d09cbb87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Otaru Music Box Museum 14 min walk \- 0.8 miles - Shin Nihonkai Ferry 3 min drive \- 1.3 miles ### Getting around - Otaru Station 8 min walk - Inaho Station 20 min drive - Sapporo (OKD-Okadama) 49 min drive ### Restaurants - あまとう 2 min walk - 中華食堂 桂苑 3 min walk - カサブランカ 2 min walk - ニュー三幸 小樽本店 2 min walk - おたる 旭寿司 3 min walk ## About this property ### Grids Premium Hotel Otaru Upscale hotel near Otaru Canal Located close to Bank of Japan Museum and Sakaimachi Street, Grids Premium Hotel Otaru provides laundry facilities, a full-service spa and a restaurant. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk - A vending machine, a front desk safe and a lift - Concierge services Room features All 142 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. More amenities include: - Bidets, shower/bath combinations and free toiletries - 43-inch LCD TVs with digital channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/23000000/22180000/22178300/22178269/84c59986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Otaru Canal Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,009 reviews £53 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=22178269&PinnedHotelID=22178269&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5330000/5325000/5324946/398b0ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonia Otaru Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,007 reviews £53 9 Mar - 10 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=5324946&PinnedHotelID=5324946&HadPinnedHotel=true®ionId=-1&adults=2) ![Down duvets, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/33000000/32670000/32668600/32668535/2c293c54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unwind Hotel & Bar Otaru Otaru - 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Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Uncovered parking on site (JPY 1,500 per night) - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children - A restaurant ### Restaurants on site - ご朝食会場「NOSHH」 ### Things to do - Full-service spa ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) ### Full-service spa - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch LCD TV with digital channels ### Food and drink - Electric kettle ### More - Air conditioning - Heating - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Housekeeping service is provided every 2 days. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 2600 for adults and from JPY 1300 for children - Uncovered self-parking fee: JPY 1500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Grids Premium Otaru Otaru ## Frequently asked questions ### Is Grids Premium Hotel Otaru pet-friendly? ### How much does it cost to stay at Grids Premium Hotel Otaru? ### How much is parking at Grids Premium Hotel Otaru? ### What time is check-in at Grids Premium Hotel Otaru? ### What time is check-out at Grids Premium Hotel Otaru? ### Where is Grids Premium Hotel Otaru located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grids Premium Hotel Otaru Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 261 8 - Good 123 6 - Okay 20 4 - Poor 9 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Michael 5 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent services and the room/bath are clean and well-maintained. ##### Michael Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Shuk Yee Rita 3 Nov 2025 Liked: Cleanliness, staff & service, amenities Airport bus just opposite the hotel. 10 mins walking distance to JR station.hotel is clean, sraff are pleasant. ##### Shuk Yee Rita Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### FungYi 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice location hotel Spacious room, breakfast in hotel with good variety of choices, worth to have breakfast in hotel as not many breakfast choices around the hotel ##### FungYi Stayed 2 nights in Aug 2025 ### 8/10 Good #### Kinuko 14 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location was walkable and convenient to various sightseeing spots. They provide a portable mirror which is convenient to do makeup. ##### Kinuko Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alex 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath. ##### Alex Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Miao-Ju 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ms. Yu was super nice — friendly, helpful, and very enthusiastic. She even introduced us to the nearby area and shops. This hotel is really great value for money, and we’d definitely love to come back again! ##### Miao-Ju Stayed 1 night in Oct 2025 ### 8/10 Good #### Andres 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One night stay, very little time spent here other than to sleep and have breakfast. Room was clean and comfortable with great shower pressure. We did find the A/C hard to adjust though. Breakfast was great. Train station is an 8 min walk from the hotel. ##### Andres Stayed 1 night in Oct 2025 ### 10/10 Excellent #### FungYi 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel good spacious hotel, location is good. Breakfast with variety of choices, worth to try as not many breakfast available around. overall is good experience ##### FungYi Stayed 2 nights in Aug 2025 ### 8/10 Good #### Chun Yin Kevin 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Chun Yin Kevin Stayed 1 night in Mar 2025 ### 8/10 Good #### Sang Hee 2 Jul 2025 Liked: Staff & service, amenities Facility is older than in photos. Overall good stay. Great breakfast and public bath! ##### Sang Hee Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Harry 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift. ##### Harry Stayed 3 nights in Jun 2025 ### 8/10 Good #### Kevin 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious. ##### Kevin Stayed 1 night in May 2025 ### 10/10 Excellent #### Tzuyang 23 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Stay Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants. ##### Tzuyang Stayed 1 night in Oct 2024 ### 10/10 Excellent #### HANYONG 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel location was great, but what really stood out was the beautiful ocean view from the hotel window. The sea view from the outdoor public bath on the 11th floor was also fantastic. Everything was wonderful. ##### HANYONG Stayed 1 night in Jun 2025 ### 8/10 Good #### RAEWYN T M 27 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay. ##### RAEWYN T M Stayed 1 night in Jan 2025 ### 8/10 Good #### Michael 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient Excellent location ##### Michael Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Andrew 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little tourist hotel in centre of otaru Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!! ##### Andrew Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Guoying 21 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right next to the art museum, Japan Bank museum, and the historical rail tract. Nice dining options nearby. ##### Guoying Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Hoe Wee 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids. ##### Hoe Wee Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### ANNIE 14 Nov 2024 Liked: Amenities Convenient located at heart of Otaru. Bonus with the public bath. ##### ANNIE Stayed 1 night in Nov 2024 ### 10/10 Excellent #### edward 8 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to get around ,Convenient store near by , ##### edward Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Elizabeth 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot close to everything in Otaru. Clean, close to train station and good restaurants. ##### Elizabeth Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Iris 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel is pretty new. Very clean. Room is a little small. Booked superior twin room. Was allocated room on 9th floor which had a beautiful view of the sea. Difficult to hve 2 luggages opened. Very good location about 7 mins walk from Otaru station. When we arrived Otaru it was raining hard, so took taxi to hotel which costs 700 yen. Hotel is also within walking distance (10mins) to Sakaimachi street Otaru canal. Lots of eateries near hotel. Behind hotel is Sushi dori (sushi street).. lots o sushi restaurants. Staff are pretty helpful. Maria is wonderful. She speaks good English n assisted me several occasions to do restaurant reservations. ##### Iris Stayed 2 nights in Nov 2025 ### 8/10 Good #### Sai Ying 12 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities we stayed 3 nights with car parking, nice view room, good breakfast with nice arrangements. Staffs are polite and helpful, thanks all. ##### Sai Ying Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Ka Chung Karen 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, room size is standard Japanese room size ##### Ka Chung Karen Stayed 1 night in Jul 2024 ---