Title: Grids Premium Hotel Otaru Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6023780&destination=Otaru%2C+Hokkaido+Prefecture%2C+Japan&selected=76612631&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grids Premium Hotel Otaru Travelers unwind with rejuvenating spa treatments while taking in peaceful canal views, as the hotel's knowledgeable concierge reveals hidden local gems ## Photo gallery for Grids Premium Hotel Otaru ![Sauna, steam room - Grids Premium Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/7a7501d7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Grids Premium Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/b149dab9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout curtains, iron/ironing board, free WiFi - Grids Premium Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/b89d9697.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grids Premium Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/845e82a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grids Premium Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/f061da4e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Otaru Canal and Sakaimachi Street, Grids Premium Hotel Otaru offers a tranquil escape. Guests can recharge in the sauna or steam room, enjoy a buffet breakfast, and stay connected with high-speed WiFi throughout their stay. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Parking available £46 additional charges may apply 16 Apr - 17 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/229a3a81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review - 164 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Compact Twin Room ![Compact Twin Room | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/04efa787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin Room 8.6 Excellent 14 reviews - 172 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Family Room ![Deluxe Family Room | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/9a90d595.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room 9.0 Wonderful 2 reviews - Ocean view - 334 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 2 Single Sofa Beds ### View all photos for Maisonnette Double Room ![Maisonnette Double Room | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/79a829f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonnette Double Room 9.0 Wonderful 2 reviews - City view - 183 sq ft - 1 bedroom - Sleeps 2 - 1 Double Futon ### View all photos for Standard Twin Room ![Standard Twin Room | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/dcd79cd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.8 Excellent 9 reviews - City view - 188 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Comfort Twin Room (3 guests) ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/1a9683ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room (3 guests) - City view - 280 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for English: Superior Twin Room (3 guests) ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/a1a3883d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### English: Superior Twin Room (3 guests) 9.4 Exceptional 9 reviews - City view - 248 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Comfort Twin Room (2 guests) ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/1a9683ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room (2 guests) - City view - 280 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for English: Superior Twin Room (2 guests) ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/b89d9697.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### English: Superior Twin Room (2 guests) 9.4 Exceptional 14 reviews - City view - 248 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Compact Hollywood Twin Room - Non-Smoking ![Compact Hollywood Twin Room - Non-Smoking | In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/c6ae6731.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Hollywood Twin Room - Non-Smoking - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Comfort Twin Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/d7339d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room - Sleeps 3 ### View all photos for Superior Twin Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/362a3d57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 3 ### View all photos for Maisonnette Double Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/fbb1a830.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonnette Double Room 10.0 Exceptional 1 review - Sleeps 3 ### View all photos for Compact Twin Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/b855823a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin Room - Sleeps 2 ### View all photos for Deluxe Family Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/ef269e03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 4 ### View all photos for Universal Double Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/f07b8fe7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Universal Double Room - Sleeps 2 ### View all photos for Standard Twin Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/cc33475f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ### View all photos for Standard Double Room ![In-room safe, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/w652h440x0y0-a2e84e6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-GRIDS-PREMIUM-HOTEL-OTARU.h76612631.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-GRIDS-PREMIUM-HOTEL-OTARU.h76612631.Hotel-Information) ## About the area Located in Otaru, Grids Premium Hotel Otaru is in the entertainment district and near a train station. Bank of Japan Museum and Otaru Music Box Museum are cultural highlights, and travellers looking to shop may want to visit Sakaimachi Street and Otaru Canal. Don't miss out on a visit to Otaru Aquarium. [Visit our Otaru travel guide](https://www.expedia.co.uk/Otaru.dx6023780) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.19580%2C140.99892&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=k3tR3alplhT-oYTG2nFRKZFT6ew=) 1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032 ### What's nearby - ![Otaru Canal](https://images.trvl-media.com/place/6349569/87bf434a-a3b7-4772-a8f2-12a8e09f2e80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Otaru Canal 5 min walk \- 0.3 miles - ![Sakaimachi Street](https://images.trvl-media.com/place/3000757633/b5c6ebd0-cb57-4b20-a56d-4dc444a9148e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sakaimachi Street 5 min walk \- 0.3 miles - ![Otaru Music Box Museum](https://images.trvl-media.com/place/553248621532776731/efe91719-2c32-4f5a-a319-0053d09cbb87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Otaru Music Box Museum 14 min walk \- 0.8 miles - Suitengu 8 min walk \- 0.4 miles - Shin Nihonkai Ferry 3 min drive \- 1.3 miles ### Getting around - Otaru Station 8 min walk - Inaho Station 20 min drive - Sapporo (OKD-Okadama) 49 min drive ### Restaurants - あまとう 2 min walk - 中華食堂 桂苑 3 min walk - カサブランカ 2 min walk - ニュー三幸 小樽本店 2 min walk - おたる 旭寿司 3 min walk ## About this property ### Grids Premium Hotel Otaru Upscale hotel near Otaru Canal Located close to Bank of Japan Museum and Sakaimachi Street, Grids Premium Hotel Otaru provides laundry facilities, a full-service spa and a restaurant. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe - A 24-hour front desk, a vending machine and concierge services - A lift Room features All 142 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. More amenities include: - Bidets, shower/bath combinations and free toiletries - 43-inch LCD TVs with digital channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/cdc61284.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Granbell Hotel Otaru Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Parking available 8.8 Excellent 78 reviews £44 additional charges may apply 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/23000000/22180000/22178300/22178269/84c59986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Otaru Canal Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 1,000 reviews £50 additional charges may apply 14 Apr - 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Uncovered parking on site (JPY 1,500 per night) - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children - A restaurant ### Restaurants on site - ご朝食会場「NOSHH」 ### Things to do - Full-service spa ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) ### Full-service spa - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch LCD TV with digital channels ### Food and drink - Electric kettle ### More - Air conditioning - Heating - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Housekeeping service is provided every 2 days. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 2600 for adults and from JPY 1300 for children - Uncovered self-parking fee: JPY 1500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Grids Premium Otaru Otaru ## Frequently asked questions ### Is Grids Premium Hotel Otaru pet-friendly? ### How much does it cost to stay at Grids Premium Hotel Otaru? ### How much is parking at Grids Premium Hotel Otaru? ### What time is check-in at Grids Premium Hotel Otaru? ### What time is check-out at Grids Premium Hotel Otaru? ### Where is Grids Premium Hotel Otaru located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grids Premium Hotel Otaru Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 267 8 - Good 125 6 - Okay 23 4 - Poor 9 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Ehud 28 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location, amazing rooftop onsen with indoor and outdoor pools and sauna. Good breakfast. ##### Ehud Stayed 6 nights in Feb 2026 Verified ### 10/10 Excellent #### Michael 5 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent services and the room/bath are clean and well-maintained. ##### Michael Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Vincci 1 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Near the Otaru canal and shopping areas, the room is clean and spacious. The hotel has a public bath that is very good after a day walking ##### Vincci Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### FungYi 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice location hotel Spacious room, breakfast in hotel with good variety of choices, worth to have breakfast in hotel as not many breakfast choices around the hotel ##### FungYi Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Shuk Yee Rita 3 Nov 2025 Liked: Cleanliness, staff & service, amenities Airport bus just opposite the hotel. 10 mins walking distance to JR station.hotel is clean, sraff are pleasant. ##### Shuk Yee Rita Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Alex 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath. ##### Alex Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### Kinuko 14 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location was walkable and convenient to various sightseeing spots. They provide a portable mirror which is convenient to do makeup. ##### Kinuko Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Miao-Ju 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ms. Yu was super nice — friendly, helpful, and very enthusiastic. She even introduced us to the nearby area and shops. This hotel is really great value for money, and we’d definitely love to come back again! ##### Miao-Ju Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Chun Yin Kevin 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Chun Yin Kevin Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### FungYi 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel good spacious hotel, location is good. Breakfast with variety of choices, worth to try as not many breakfast available around. overall is good experience ##### FungYi Stayed 2 nights in Aug 2025 Verified ### 8/10 Good #### Andres 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One night stay, very little time spent here other than to sleep and have breakfast. Room was clean and comfortable with great shower pressure. We did find the A/C hard to adjust though. Breakfast was great. Train station is an 8 min walk from the hotel. ##### Andres Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Sang Hee 2 Jul 2025 Liked: Staff & service, amenities Facility is older than in photos. Overall good stay. Great breakfast and public bath! ##### Sang Hee Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Harry 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift. ##### Harry Stayed 3 nights in Jun 2025 Verified ### 10/10 Excellent #### Tzuyang 23 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Stay Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants. ##### Tzuyang Stayed 1 night in Oct 2024 Verified ### 8/10 Good #### Kevin 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious. ##### Kevin Stayed 1 night in May 2025 Verified ### 8/10 Good #### RAEWYN T M 27 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel close to central city centre. The onsen overlooking the city was great. Room was quite small but comfy enough for our one night stay. ##### RAEWYN T M Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### HANYONG 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel location was great, but what really stood out was the beautiful ocean view from the hotel window. The sea view from the outdoor public bath on the 11th floor was also fantastic. Everything was wonderful. ##### HANYONG Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Guoying 21 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right next to the art museum, Japan Bank museum, and the historical rail tract. Nice dining options nearby. ##### Guoying Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Andrew 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little tourist hotel in centre of otaru Great little hotel in central otaru. Super good location within easy walking distance to train station and canal and sakimachi street. Hotel is clean and well maintained!! ##### Andrew Stayed 6 nights in Dec 2024 Verified ### 8/10 Good #### Michael 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient Excellent location ##### Michael Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Hoe Wee 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exellent hotel with great service. Hotel staffs were very friendly, communicated well with English. The breakfast spread is good and the room winter view is superb. A short stay at Otaru with 3 adults and 2 kids. ##### Hoe Wee Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Elizabeth 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot close to everything in Otaru. Clean, close to train station and good restaurants. ##### Elizabeth Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### ANNIE 14 Nov 2024 Liked: Amenities Convenient located at heart of Otaru. Bonus with the public bath. ##### ANNIE Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### edward 8 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to get around ,Convenient store near by , ##### edward Stayed 2 nights in Sep 2024 Verified ### 8/10 Good #### Sai Ying 12 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities we stayed 3 nights with car parking, nice view room, good breakfast with nice arrangements. Staffs are polite and helpful, thanks all. ##### Sai Ying Stayed 3 nights in Sep 2024 ---