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Hilton Sao Paulo Morumbi

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Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
1 bedroom, minibar, in-room safe, desk

Overview of Hilton Sao Paulo Morumbi

Hilton Sao Paulo Morumbi

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationInterlagos Race Track28 min drive
  • Popular LocationSalomon's Temple35 min drive
  • Popular LocationMetro Boulevard Tatuape Shopping Center36 min drive
  • AirportSao Paulo (GRU-Guarulhos - Governor Andre Franco Montoro Intl.)54 min drive

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About this area

Sao Paulo

Located in Brooklin Novo neighbourhood, Hilton Sao Paulo Morumbi is connected to a shopping centre. Morumbi Shopping Mall and JK Iguatemi Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Enjoy an event or a match at Morumbi Stadium, and consider making time for Sao Paulo Zoo—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing.
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Popular Location

What's nearby

  • United Nations Sao Paulo - 3 min walk
  • Octavio Frias de Oliveira Bridge - 5 min walk
  • Interlagos Race Track - 28 min drive
  • Salomon's Temple - 35 min drive
  • Metro Boulevard Tatuape Shopping Center - 36 min drive

Getting around

  • Brooklin Station - 4 min drive
  • Sao Paulo Berrini Station - 10 min walk
  • Sao Paulo (GRU-Guarulhos - Governor Andre Franco Montoro Intl.) - 35 min drive

Restaurants

  • Canvas Bar — 1 min walk
  • Canvas Restaurante — 1 min walk
  • Rango's - 4 min walk
  • Marajo - 4 min walk
  • Garfus - 7 min walk

About this property

Hilton Sao Paulo Morumbi

Luxury hotel connected to a shopping centre in Sao Paulo with full-service spa
This hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a spa tub are on-site. All 503 soundproofed rooms feature WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and separate baths and showers. Housekeeping is available on request.
Hilton Sao Paulo Morumbi offers 503 forms of accommodation with minibars and laptop-compatible safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Sao Paulo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amazonian Spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (BRL 6000 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (BRL 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends: BRL 84 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Aerobics classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping centre
  • Shopping
  • Hot tub
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space (3132 square feet)
  • Meeting rooms 20

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Hand-held showerhead
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Pool
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Washer and dryer
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Policies

Check-in

Check-in from 2:00 PM - 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 160 per pet, per stay (maximum BRL 150 per stay)
2 per room (up to 75 lbs/34 kg)
Food and water bowls and litter boxes are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 100 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Tourism fee: BRL 8.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: BRL 84 per person (approximately)
  • Fee for in-room wireless Internet: BRL 6000 per day (rates may vary)
  • Fee for in-room wired Internet: BRL 6000 per day (rates may vary)
  • Covered self-parking fee: BRL 35 per night
  • Pet fee: BRL 160 per pet, per stay (maximum BRL150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: BRL 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Morumbi
Hilton Morumbi Hotel
Hilton Morumbi Hotel Sao Paulo
Hilton Morumbi Sao Paulo
Hilton Sao Paulo
Hilton Sao Paulo Morumbi
Morumbi Sao Paulo
Sao Paulo Hilton
Sao Paulo Hilton Morumbi
Sao Paulo Morumbi Hilton
Hilton Hotel Sao Paulo
Hilton Morumbi Sao Paulo Brazil
Hilton Morumbi Sao Paulo Hotel Sao Paulo
Hilton Sao Paulo Morumbi Hotel
Hilton Sao Paulo Morumbi Brazil
Hilton Sao Paulo Morumbi Hotel
Hilton Sao Paulo Morumbi Sao Paulo
Hilton Sao Paulo Morumbi Hotel Sao Paulo

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 651 out of 949 reviews
5 - Excellent 69%
Rating 4 - Good. 207 out of 949 reviews
4 - Good 22%
Rating 3 - Okay. 56 out of 949 reviews
3 - Okay 6%
Rating 2 - Poor. 18 out of 949 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 949 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities
Write a review

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that this Hilton will likely make you pay twice and then give you the run around. I booked through Expedia in February, when I arrived at the hotel they allegedly couldn’t find my reservation. I sent them the email from Expedia. Instead of dealing with Expedia they were borderline aggressive that they did not have any reservation. Expedia didn’t respond on social media and all Hilton did was give me points. I ended up getting charged $133 for one night at this hotel on top of the $$ I paid for my original reservation. Also the updated rooms are only some of the rooms, I ended up in a dated room. It was comfortable but was not the room I was expecting. Other than that the hotel is nice if you don’t have to pay double.
Stayed 1 night in Jun 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Previous stays in this hotel have been great. During pandemic I would pass as most of the amended are limited. Also room service and not having mini bar in room were disappointing.
Stayed 1 night in Apr 2021

1/5 Terrible

Disliked: Staff & service
training training training THIS HILTON ,PARTICULARY ,THEY NEVER SPENT ANY MONEY OR TIME TO TRAIN THE EMPLOYESS REALLY POOR EXPERIENCE,TO THE POINT THAT U WANT TO TALK TO THE REGIONAL DIRCETOR FOR SOUTH AMERICA AND EXPLAIN TO HIM ,WHAT KIND OF OPERATION THEY ARE RUNNING
Stayed 8 nights in Feb 2021

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Not worth the rating/price
For a 5 star hotel, there is a lot left to desire. There are not many choices in SP for hotels, maybe that is why the service is lacking. (Lack of competition?) Either way, this was my least enjoyable stay in a top rated hotel. From the begining of my stay, I was waiting for 5-7 minutes until one of the 3 employees checked me in. During the check-in, the process should have taken 5 minutes tops and it took double that. But what really got me is the "upgrades" they claim they gave me, when in truth I paid for it on my reservation beforehand. Due to COVID most of what they have advertised is limited, including the connection to the mall they should have but have blocked instead. So you have to walk around to shop. Lastly, the food, their onsite restaurant in charge of cooking you the breakfast makes eggs out of powder and burned bacon, but yet they proudly show the Michelin Star right next to the entrance. Seriously?
Stayed 4 nights in Dec 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was kind and very helpful.
Stayed 1 night in Dec 2020