Title: Chateau Palace Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=500214&destination=Sao+Lourenco%2C+Minas+Gerais%2C+Brazil&selected=34579903&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Chateau Palace Hotel Families enjoy relaxation and adventure at this retreat with outdoor pools, a playground, and a delicious breakfast buffet to start each day. ## Photo gallery for Chateau Palace Hotel ![Front of property - Chateau Palace Hotel (Sao Lourenco)](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/ed0c9d6a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room, Annex Building | Minibar, free WiFi, bed sheets - Chateau Palace Hotel (Sao Lourenco)](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/f0832d1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch LCD TV with cable channels, TV - Chateau Palace Hotel (Sao Lourenco)](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/c09b56e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Chateau Palace Hotel (Sao Lourenco)](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/e5749d58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Chateau Palace Hotel (Sao Lourenco)](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/1194f3df.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Chateau Palace Hotel offers a peaceful garden escape with thoughtful amenities. Kids enjoy their own pool while parents relax by the main pool. Helpful front desk staff ensure a smooth stay, and in-room WiFi keeps everyone connected after a hearty breakfast buffet. ## Reviews 7.4 Good ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Room service £23 includes taxes & fees 14 Apr - 15 Apr ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=34579903&PinnedHotelID=34579903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=34579903&PinnedHotelID=34579903&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=34579903&PinnedHotelID=34579903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=34579903&PinnedHotelID=34579903&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=34579903&PinnedHotelID=34579903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=34579903&PinnedHotelID=34579903&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=34579903&PinnedHotelID=34579903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=34579903&PinnedHotelID=34579903&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Superior Room, Annex Building ![Superior Room, Annex Building | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/f0832d1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Annex Building 8.0 Very good 2 reviews - Mountain view - 168 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Superior Suite ![Superior Suite | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/db9d9d90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite - 301 sq ft - 1 bedroom - Sleeps 5 - 1 Double Bed and 3 Single Beds ### View all photos for Family Room, Annex Building ![Family Room, Annex Building | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/739c703c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Annex Building - 255 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Family Room ![Family Room | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/b96ec717.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - 269 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Exclusive Suite ![Exclusive Suite | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/c680b12b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Suite - Mountain view - 274 sq ft - 1 bedroom - Sleeps 6 - 1 Double Bed and 2 Single Beds ### View all photos for Comfort Room ![Comfort Room | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/c7424318.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room - Garden view - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Room ![Standard Room | Minibar, free WiFi, bed sheets](https://images.trvl-media.com/lodging/35000000/34580000/34580000/34579903/fcb57671.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 237 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Lourenco-Hotels-Chateau-Palace-Hotel.h34579903.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Lourenco-Hotels-Chateau-Palace-Hotel.h34579903.Hotel-Information) ## About the area Sao Lourenco is home to Chateau Palace Hotel. Bom Jesus do Monte Chapel and Trem das Aguas Scenic Railway are local landmarks, and the area's natural beauty can be seen at São Lourenço and Water Park. [Visit our Sao Lourenco travel guide](https://www.expedia.co.uk/Sao-Lourenco.dx500214) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.11912%2C-45.07524&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SSLHWVA2ts5X5M1ITQrIDW716wk=) Alameda das Orquídeas 357, Sao Lourenco, MG, 37470-000 ### What's nearby - Kart Center 15 min walk \- 0.8 miles - São Lourenço 4 min drive \- 1.6 miles - Sociedade Brasileira de Eubiose Museum 4 min drive \- 1.6 miles - Bom Jesus do Monte Chapel 4 min drive \- 1.6 miles - Basilica of São Lourenço 4 min drive \- 1.8 miles ### Getting around - Conceição do Rio Verde Station 42 min drive ### Restaurants - Unique Torrefação E Café 7 min walk - Panificadora San Remo 4 min drive - Casarão 4 min drive - Pizzaretto 4 min drive - Da Vinci Cafeteria - Cafés Especiais 4 min drive ## About this property ### Chateau Palace Hotel Family-friendly hotel Take advantage of a free breakfast buffet, a garden and a playground at Chateau Palace Hotel. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Free self-parking - A 24-hour front desk, barbecues and tour/ticket information Room features All guest rooms at Chateau Palace Hotel have amenities, such as free WiFi, minibars and room service. More conveniences in all rooms include: - 32-inch LCD TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15470000/15462700/15462649/ece786fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carmen Palace Hotel Sao Lourenco - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 358 reviews £63 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=15462649&PinnedHotelID=15462649&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/13000000/12850000/12849900/12849891/331685fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Central Parque Sao Lourenco - Pool - Breakfast included - Parking included - Free Wi-Fi 9.4 Exceptional 496 reviews £57 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=12849891&PinnedHotelID=12849891&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/89000000/88620000/88612300/88612239/8db1140e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamond Hotéis e flats Sao Lourenco - Pool - Breakfast included - Parking included - Free Wi-Fi 9.6 Exceptional 69 reviews £54 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=88612239&PinnedHotelID=88612239&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/13000000/12850000/12850000/12849922/573fd6c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Metropole Sao Lourenco - Pool - Breakfast included - Spa - Kids’ pool 9.0 Wonderful 172 reviews £82 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=12849922&PinnedHotelID=12849922&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/13000000/12520000/12510500/12510401/a85a7535.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Solaris Sao Lourenco - Breakfast included - Parking included - Free Wi-Fi - Games room 8.4 Very good 66 reviews £36 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=12510401&PinnedHotelID=12510401&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/113000000/112400000/112392300/112392214/1ed7daa1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Essência de Minas Sao Lourenco - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.8 Exceptional 16 reviews £43 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=112392214&PinnedHotelID=112392214&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/13000000/12800000/12796000/12795986/e105c062.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Londres Sao Lourenco - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 362 reviews £36 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=12795986&PinnedHotelID=12795986&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 6:00 AM to 9:30 PM, pool loungers](https://images.trvl-media.com/lodging/13000000/12860000/12850100/12850071/209653df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Ville Hotel Sao Lourenco - Pool - Breakfast included - Kids’ pool - Parking included 9.2 Wonderful 104 reviews £47 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=12850071&PinnedHotelID=12850071&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools, open 9 AM to 8 PM, pool umbrellas](https://images.trvl-media.com/lodging/13000000/12860000/12856300/12856217/249c27ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Le Sapê Sao Lourenco - Pool - Breakfast included - Kids’ pool - Water slide 9.0 Wonderful 44 reviews £67 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=12856217&PinnedHotelID=12856217&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 3 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers](https://images.trvl-media.com/lodging/40000000/39530000/39525700/39525639/9e55da43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fazenda Vista Alegre Sao Lourenco - Pool - Breakfast included - Kids’ pool - Parking included 9.0 Wonderful 19 reviews £105 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=39525639&PinnedHotelID=39525639&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=34579903&PinnedHotelID=34579903&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=34579903,15462649,12849891,88612239,12849922) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:00 AM ### Things to do - Children's pool - Outdoor pool - Playground ### Family friendly - Children's pool - Outdoor pool - Playground ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area ### Accessibility - No lift ### More - Communal living room - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Free local calls - Mobile key entry - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 60, per pet (varies based on length of stay), plus a deposit of BRL 60 per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 9 kg per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 5.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet deposit: BRL 60 per day - Pet fee: BRL 60 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Pool access available from 10:00 AM to 6:00 PM ### Property is also known as Sao Lourenco Chateau Palace Hotel Hotel Chateau Palace Hotel Sao Lourenco Chateau Palace Sao Lourenco Chateau Palace Hotel Chateau Palace Hotel Sao Lourenco Hotel Chateau Palace Hotel Sao Lourenco Chateau Palace VOA Chateau Palace Hotel Chateau Palace Hotel Hotel Chateau Palace Hotel Sao Lourenco Chateau Palace Hotel Hotel Sao Lourenco ## Frequently asked questions ### Does Chateau Palace Hotel have a pool? ### How much does it cost to stay at Chateau Palace Hotel? ### Is Chateau Palace Hotel pet-friendly? ### How much is parking at Chateau Palace Hotel? ### What time is check-in at Chateau Palace Hotel? ### What time is check-out at Chateau Palace Hotel? ### Where is Chateau Palace Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Chateau Palace Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 12 8 - Good 18 6 - Okay 8 4 - Poor 5 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### CLEITILENE 19 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sensacional! Experiência incrível nesta estadia. Tudo perfeito, desde organização e limpeza, até o café da manhã. O maior destaque é a equipe de colaboradores do local que nos faz sentir parte da família do hotel, são extremamente solícitos e zelosos com o hóspede, sempre preocupados em deixar o mesmo bem a vontade. Excelente localização, o que proporciona uma vista maravilhosa. Local extremamente silencioso onde os pássaros dão show. ##### CLEITILENE Stayed 6 nights in Jun 2023 Verified ### 8/10 Good #### PAULO CESAR 1 Jul 2022 Liked: Cleanliness, staff & service, room comfort #### Otimo custo/beneficio O hotel esta pecando principalmente pela manutencao. ##### PAULO CESAR Stayed 10 nights in Jun 2022 Verified ### 4/10 Poor #### Messias 9 May 2022 Disliked: Property conditions & facilities, room comfort Deixou de desejar o chuveiro não aquecia , o chalé bem simples , o café da manhã não estava de acordo. ##### Messias Stayed 1 night in May 2022 Verified ### 4/10 Poor #### Nedilma 31 Mar 2022 Liked: Staff & service Disliked: Property conditions & facilities #### Hotel fantasma Não se engane com a beleza do hotel nas fotos do site. Parece aqueles hotéis abandonados do Scooby Doo. É uma pena, pois a área do jardim e a construção do hotel são muito bonitos, a vista é linda. Mas é tudo velho e mal cuidado, o lençol estava rasgado. A recepção só funciona até às 19:00\. O café manhã é basicamente o pão, café e leite. Uma fruta, um bolo e presunto e queijo. Pelo valor da diária deveria ter mais variedade. As instalações do banheiro enferrujadas, o piso de madeira descascando. Geladeira velha e enferrujada com mal contato na tomada. Não houve serviço de limpeza. ![Lençol estava rasgado ](https://a.travel-assets.com/ugc/hotel-reviews/5C273C100B0F619FF2B75FBC0245419269DE14971648720393791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nedilma Stayed 2 nights in Mar 2022 Verified ### 8/10 Good #### ELAINE 7 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Prezados, Gostamos da excelente acomodação do Hotel. Maravilhoso! ##### ELAINE Stayed 2 nights in Jan 2022 Verified ### 8/10 Good #### Walter 4 Jan 2022 Liked: Staff & service #### O hotel é muito bonito.Mas precisa de melhorias. O hotel tem potencial mas precisa melhorar a limpeza, roupa de cama velha demais, softs de aspecto duvidoso quanto à higienizaçao, ventiladores de teto imundos de poeira, café da manhã sofrível.. A primeira vez que me hospedei no chalé em 2019 eu amei...tudo perfeito.Paguei uma fortuna no reveillon de 2021 e foi só decepção. Sem capacho para limpar os pés na entrada do chalé, as tomadas velhas e frouxas.Todo o quarto muito empoeirado...sem nem um cheiro de desinferante...cheiro ruim saindo do ralo do banheiro. Foi minha última estadia nesse hotel... ##### Walter Stayed 3 nights in Dec 2021 Verified ### 4/10 Poor #### Verified traveller 1 Jan 2022 Disliked: Property conditions & facilities, room comfort Hotel antigo, quartos em carpete, café da manhã péssimo, chegamos uma noite e não tinha água para comprar e consumir, o senhor da recepção pegou uma jarra para a gente na cozinha para dividirmos para 3 quartos! Hotel tem tudo para ser bom mas talvez esteja mal administrado! ##### Verified traveller Stayed 2 nights in Dec 2021 Verified ### 2/10 Terrible #### LAÉRCIO 29 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### péssimo - infelizmente nos surpreendemos ola amigos, infelizmente gostaria de dizer que fiquei decepcionado com o local, está acabado, largado, parece que voltei à época medieval após uma guerra viiking. No quarto solicitado deveria ter uma cama de casal (ok) e duas de solteiro, mas tinha uma cama de solteiro em baixo da cama de casal e um sofá que virava um timo de cama no chão, sem contar que só existia um cobertor no quarto para 3 pessoas. O frigobar sujo e enferrujado com as partes internas quebradas, impróprio para uso. As luzes queimadas, As testeiras dos chalés caindo porque estão podres, os pássaros acabaram por fazerem ninhos dentro do forro e o barulho é ensurdecedor, as mesas de ferro espalhadas estão na sua maioria, quebradas e com pontas são um perigo para crianças e adultos, buracos e esgotos a céu aberto onde pessoas podem cair, as paredes da piscina parecem que não vê uma VAP há pelo menos 10 anos, as trepadeiras que sobrem as paredes das muretas invadem as arvores e tapam a visão do local, matos para cortar que estão encobrindo a visão da paisagem, não existe no local acesso a deficientes, perguntei no watsapp se havia churrasqueira e informaram que sim, chegando no local tinha uma CUIA toda estourada e enferrujada, a piscina não teve manutenção, os telefones dos quartos não funcionam, A MESA DE BILHAR está estourada por baixo devido ao mau cuidado.... a mesa de pebolim está estourada e quebrada..... A área gourmet da piscina que já foi um bar, está totalmente largada, com fogoes quebrados e coisas ##### LAÉRCIO Stayed 3 nights in Dec 2021 Verified ### 8/10 Good #### Orivaldo Aparecido do Amaral 21 Dec 2021 Liked: Cleanliness, staff & service Do entendimento e presteza da Maria Eduarda e do Welington, muito educados, Faltando uma melhor manutenção na área externa. ##### Orivaldo Aparecido do Amaral Stayed 2 nights in Dec 2021 Verified ### 2/10 Terrible #### Verified traveller 13 Dec 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Bem ruim, não voltaria sem reformas Ficamos na cabana 4 que não estava em condições de hospedar ninguém, estava com o vaso sanitário quebrado, a ducha higiênica quebrada, o peitoril da varanda quebrado, tinha traças pelo quarto, e o frigobar não funcionava e estava com um cheiro bem ruim! O hotel em si está bem descuidado, parece abandonado! Os funcionários sempre muito solícitos e atenciosos, mas não deveriam ter colocado esse quarto disponível! Rasguei 321 reais num quarto abandonado e com traças literalmente jogado as traças!! ##### Verified traveller Stayed 2 nights in Dec 2021 Verified ### 2/10 Terrible #### Camila Briani 13 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrível! Quarto em péssimas condições tanto em higiene(muitas traças), quanto em relação ao conforto…roupas de cama rotas, cobertor surrado, de dimensões mínimas, travesseiros em ponto de descarte, cama adicional com sinais de invasão por cupins, gradil de madeira da sacada quebrado, oferecendo perigo, principalmente para crianças, há nítida percepção de descaso! Experiência péssima, não recomendaria em nenhuma hipótese. ##### Camila Briani Stayed 1 night in Dec 2021 Verified ### 6/10 Okay #### Evelyn 22 Nov 2021 Disliked: Property conditions & facilities, room comfort #### Ruim Não gosstei do chalé..muito barulho no chalé de cima que estava alugado pra outro casal. A Internet não funcionou nenhum dia e eles não se esforçaram em resolver. ##### Evelyn Stayed 2 nights in Nov 2021 Verified ### 10/10 Excellent #### Paulo Cesar 22 Nov 2021 Liked: Staff & service, property conditions & facilities, room comfort Gostei muito da recepção, funcionários muito educados e receptivos. O hotel em si, é bom, está precisando de alguns reparos, mas nada que prejudique a estada. Muito bom. ##### Paulo Cesar Stayed 2 nights in Nov 2021 Verified ### 6/10 Okay #### Verified traveller 16 Nov 2021 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Precisa melhorar vários pontos Chuveiro e cama precisam melhorar. Café da manha no primeiro dia bem tumultuado, faltava prato, xicara, e alimentos. Café frio. ##### Verified traveller Stayed 2 nights in Nov 2021 Verified ### 6/10 Okay #### CLAUDIONOR 3 Nov 2021 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, room comfort #### Bom custo benefício Foi uma estadia de apenas uma noite e cumpriu o papel. Atendimento excelente! Fácil acesso ao hotel, a limpeza do quarto deixa a desejar. Instalações necessitam de maior cuidado e manutenção. Mesmo com 4 pessoas na reserva haviam apenas 1 cama de casal e 1 de solteiro. Não deu tempo de pedir outra, então não desabona o hotel, pois eu havia visto isso na reserva. Falta melhorar isso no app, e faltou talvez a sensibilidade de perceber isso e fornecer mais um colchão. O mesmo ocorreu com toalhas de banho, 3 toalhas para 4 pessoas. O café foi fantástico e só havia minha família no hotel, um verdadeiro banquete na mesa. Obrigado! ##### CLAUDIONOR Stayed 1 night in Nov 2021 Verified ### 10/10 Excellent #### Maristela Lima de 25 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A localização, lindo e agradável, tranquilo e próximo do centro ##### Maristela Lima de Stayed 2 nights in Oct 2021 Verified ### 10/10 Excellent #### Tatiane 21 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel é bonito e a estadia foi super agradável ##### Tatiane Stayed 3 nights in Oct 2021 Verified ### 8/10 Good #### Jonnathan 13 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Uma viagem incrível, café da manhã excelente, coisas super frescas, quarto presidencial sem comentários, mas tem um pouco negativo, ninguém tinha dito que para usar a hidro teria que ser a noite, pois só o rapaz da noite que liga a bendita caldeira, esse é o único ponto negativo da estadia. ![](https://a.travel-assets.com/ugc/hotel-reviews/9178423D15BE14A0FD47C31E87902D14A00DB0C41634162966075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19D11C19B93B054E58C090098DF2B743073587831634162966186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jonnathan Stayed 2 nights in Oct 2021 Verified ### 8/10 Good #### SANDOR V 13 Oct 2021 Liked: Cleanliness, staff & service #### Bom custo x benefício Hotel muito bonito, grande, atendimento ótimo, café da manhã bom e localização boa, num bairro muito calmo. Mas falta manutenção, talvez uma reforma. Carpete com cheiro forte, camas não muito confortáveis. Mas o custo x benefício é bom. ##### SANDOR V Stayed 3 nights in Oct 2021 Verified ### 6/10 Okay #### Verified traveller 15 Sept 2021 Disliked: Property conditions & facilities #### Expectativa foi contraria a realidade O café da manhã, os pães a maioria era dormido, só o francês fresco, os demais de jejum bem fraco, suco, queijo... o quarto o ventilador não funcionava, o colchão estava com afundamento em uns dos lados. ##### Verified traveller Stayed 3 nights in Sep 2021 Verified ### 8/10 Good #### Silvana 9 Sept 2021 Liked: Cleanliness, staff & service Estadia foi muito boa, um local muito tranquilo e agradável, area externa da piscina precisa de reparos e melhorias. Café da manhã excelente e funcionários gentis. ![](https://a.travel-assets.com/ugc/hotel-reviews/AFA5132D2A803119C3B00204A2B9361CD64DAE681631205143374.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Silvana Stayed 3 nights in Sep 2021 Verified ### 8/10 Good #### Solange 22 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Funcionários bastante prestativos, hotel confortável mas precisa de melhoras. Banheira com aquecimento antigo, sempre era preciso solicitar a recepção para usa lá. Por ser um hotel em Minas, esperava mais do café da manhã, nada caseiro, tudo feito em padaria. ##### Solange Stayed 1 night in Jul 2021 Verified ### 8/10 Good #### Verified traveller 27 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tudo dentro das expectativas, porém, os chalés são divididos em dois andares e caso haja algum hóspede maus barulhento, pode haver incômodo. A acústica é ruim. ##### Verified traveller Stayed 2 nights in Jan 2020 Verified ### 8/10 Good #### Verified traveller 19 Jan 2020 Liked: Staff & service, amenities, property conditions & facilities acredito que falta um pouco de cuidados que deveriam ser dispensados na manutenção , ##### Verified traveller Stayed 1 night in Jan 2020 Verified ### 6/10 Okay #### edson 4 Jun 2019 Disliked: Cleanliness, staff & service, property conditions & facilities #### O hotel deve rever sua política de recepção. O hotel precisa de uma reforma e atualização urgente. A 20 anos atrás, deveria ser um bom hotel. Precisa de pintura, móveis novos, TV ainda é de tubo... piso de carpete antigo... papel higiênico de 5a categoria. O banheiro precisava de uma faxina geral... o café da manhã, apesar de poucas opções, era bom! Mas o que realmente me deixou chateado, foi que fiz uma reserva para minha família, dentre eles uma senhora de 70 Anos e queriam acomoda-lá em uma caminha auxiliar (essas de ficam no chão), 2 crianças de 8 e 4 anos, que queriam acomoda-las na cama de casal dos seus pais... Não me leve a mal, se o valor da diária é baixo, é de se entender um papel higiênico de má qualidade, um café da manhã mais simples... mas receber pessoas idosas e crianças dessa forma, não dá!!! ##### edson Stayed 2 nights in May 2019 ---