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Sheraton Santo Domingo Hotel

4.0 star property
Pet-friendly hotel connected to a shopping centre in Gascue with free valet parking

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Sheraton Santo Domingo Hotel

Photo gallery for Sheraton Santo Domingo Hotel

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, minibar, in-room safe
Junior Suite, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine, pool views
Lobby

Overview of Sheraton Santo Domingo Hotel

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
365 George Washington Avenue, Santo Domingo, 10205
  • Popular LocationMalecon1 min walk
  • Popular LocationGuibia Beach18 min walk
  • Popular LocationCalle El Conde19 min walk
  • AirportSanto Domingo (SDQ-Las Americas Intl.)33 min drive
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Room options

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

View from room

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

View from room

Junior Suite, 1 Bedroom, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Outdoor pool, pool umbrellas, pool loungers

Club Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Sofa bed - king
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Balcony

View from room

Club Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down duvets, minibar, in-room safe

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Queen Beds, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santo Domingo

Located on the waterfront, Sheraton Santo Domingo Hotel is in Gascue neighbourhood and is connected to a shopping centre. Travellers who have shopping on the agenda can visit Agora Mall and Blue Mall. Larimar Museum and Trampolin Children's Museum are also worth visiting.
Visit our Santo Domingo travel guideOpens in a new window

What's nearby

  • Malecon - 1 min walk
  • Guibia Beach - 18 min walk
  • Calle El Conde - 19 min walk
  • Sambil Santo Domingo - 4 min drive
  • Centro Olimpico - 4 min drive

Getting around

  • Amin Abel Station - 2 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 34 min drive

Restaurants

  • Villar Hermanos - 6 min walk
  • Adrian Tropical - 8 min walk
  • El Leñazo - 9 min walk
  • Cafeteria Clinica Abreu - 9 min walk
  • Restaurante Manolo - 7 min walk

About this property

Sheraton Santo Domingo Hotel

Hotel located in Gascue
You can look forward to a poolside bar, a terrace and shopping on-site at Sheraton Santo Domingo Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Cafe Casabe Restaurant, offers breakfast, lunch, dinner and ocean views. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, ATM/banking services and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 245 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 42-inch HDTVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM–11 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Casabe Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre (5,355 square foot of space)

Outdoors

  • Barbecue grill
  • On the boardwalk
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 42-inch plasma TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 30 lb per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

Does Sheraton Santo Domingo Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Santo Domingo Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Sheraton Santo Domingo Hotel on 3 May 2024 start from £153.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Santo Domingo Hotel pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 30 lb per pet.

How much is parking at Sheraton Santo Domingo Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Sheraton Santo Domingo Hotel?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Sheraton Santo Domingo Hotel?

Checkout is at noon. Late checkout is available for USD 50 (subject to availability).

Does Sheraton Santo Domingo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Sheraton Santo Domingo Hotel located?

Located in Gascue, this hotel is steps away from Malecon and Casino Diamante. Grand Casino Jaragua and El Obelisco Macho are also within 10 minutes. Joaquin Balaguer Station is 22 minutes by foot and Casandra Damiron Station is 28 minutes.

Sheraton Santo Domingo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 999 reviews" "
Rating 8 - Good. 225 out of 999 reviews" "
Rating 6 - Okay. 53 out of 999 reviews" "
Rating 4 - Poor. 36 out of 999 reviews" "
Rating 2 - Terrible. 39 out of 999 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
The light went out several times. The room card to control the light did not work on many occasions. The power for the entire building went out also. The amenities needs upgrade, this is Sheraton !
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher David

Stayed 4 nights in Mar 2024

8/10 Good

Grigorios

Liked: Cleanliness, property conditions & facilities
Time wasted waiting fornsomeone to check if I consumed anything from the mini bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Fiordaliza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

ADOLFO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bad Experience
Two issues.one, I booked breakfast for three for one day and in the resevertion appeared, breakfast for one person. I told the hotel manager, I think his last name is Santiago, to charge my wife for the breakfast, let my daughter eat at no charge. She is a minor, and in my case, my breakfast came with the booking.They did not wanted to compromise. The supervisor said, I needed to discuss it with Expedia. I didn't eat breakfast in the hotel, I should be refuned. Two, an employee from the hotel opened our room door at 9:30, in the morning to see if we consumed anything from the refrigerator. Check out is at 1:00pm. This particular employee, never knocked the door, if he did I didn't hear it. Why would go in a room at 9:30am to check if you consumed anything from the refrigerator. I paid for that room until 1:00pm. When I return to NY, I would like to know if I was changed for breakfast for three. If you did , I need to be refunded or refunded for one, as I stated before.
Stayed 3 nights in Dec 2023

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Santa Domingo Sheraton.
The hotel was clean, the service was good and the amenities (pool, gym) were also very good. The hotel overlooks the boardwalk - which was pleasant. We were there over New Year’s and it wasn’t loud. Our only complaints were that the temperature in the hotel (not just our room) was very cold also the air conditioning was very noisy and the beds squeaked badly, making it difficult to get a good nights sleep.
Stayed 2 nights in Dec 2023

4/10 Poor

Argelis

Stayed 1 night in Dec 2023

8/10 Good

Frandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the Malecon
Stayed 1 night in Dec 2023

10/10 Excellent

Ricardo, MIAMI GARDENS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel for business in Santo Domingo
Stayed 3 nights in Dec 2023

General hotel information

Reasons to Book
Outdoor Pool & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0