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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Colonial hotel with free breakfast and bars/lounges

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
1 bedroom, hypo-allergenic bedding, down duvets, minibar
Staircase
Lobby
Front of property – evening/night
Luca Hotel by Heritage Residences Signature Collection is in Santo Domingo's historic Zona Colonial. Guests relax in the rooftop spa tub with ocean views, then enjoy local cuisine at Skylounge. The attentive staff assists with neighborhood navigation, bike rentals, and free WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Gym
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Traditional Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • Calle El Conde - 1 min walk - 0.1 miles
  • Columbus Park - 4 min walk - 0.3 miles
  • Santa Maria la Menor Cathedral - 5 min walk - 0.3 miles
  • Malecon - 6 min walk - 0.3 miles
  • Sambil Santo Domingo - 4 min drive - 2.2 miles

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Onnos Bar - ‬3 min walk
  • ‪SugarCane, La Casa Del Ron - ‬4 min walk
  • ‪Petrus - ‬3 min walk
  • ‪El Buho Cafe - ‬2 min walk
  • ‪Mimosa - ‬2 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Hotel near Malecon
At Luca Hotel by Heritage Residences Signature Collection, you can look forward to free cooked-to-order breakfast, a free daily manager's reception and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Skylounge, offers lunch, dinner and ocean views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, bike hire and luggage storage
  • 1 meeting room, coworking spaces and barbecues
  • Wedding services, a front desk safe and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Is Luca Hotel by Heritage Residences Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Luca Hotel by Heritage Residences Signature Collection?

There is free parking nearby.

What time is check-in at Luca Hotel by Heritage Residences Signature Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Luca Hotel by Heritage Residences Signature Collection?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Luca Hotel by Heritage Residences Signature Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Luca Hotel by Heritage Residences Signature Collection located?

Located in Zona Colonial, this hotel is within a 5-minute walk of Quinta Dominica and Malecon. Calle El Conde and Capilla de la Tercera Orden Dominica are just steps away.

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Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 475 out of 670 reviews
Rating 8 - Good. 129 out of 670 reviews
Rating 6 - Okay. 36 out of 670 reviews
Rating 4 - Poor. 19 out of 670 reviews
Rating 2 - Terrible. 11 out of 670 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Rosibel

Liked: Cleanliness, staff & service
Would recommend and stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing +++ Great staff Great location Love the tres golpes breakfast :)
Stayed 2 nights in Jul 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff Ana Joan and Socrates were very helpful in everything and very caring we will come back as soon as we can our stay was great because of this staff
Stayed 11 nights in Jul 2025

10/10 Excellent

wilmary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and food was very good
Stayed 2 nights in May 2025

10/10 Excellent

BRENDA

Liked: Amenities
The staff was wonderful, specially Ana, very kind, helpful and friendly. The property is beautiful and quiet, great place.
Stayed 1 night in Jun 2025

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
Amazing. This hotel felt like a natural home away from home. The history, the rooms, the patio. I was so impressed with the level of comfort and attention to detail. My stay was perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and peaceful
Stayed 2 nights in Jun 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good costomer service
Stayed 3 nights in Jul 2025

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Comfortable room. Close to everything in Colonial Zone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Derryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was fabulous & convenient !
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely polite staff. Well kept rooms. Remodeling going on, keep in mind.
Stayed 2 nights in Jun 2025

6/10 Okay

Calvin

Liked: Cleanliness, property conditions & facilities
Room is really nice. There is no onsite parking like it says. Jacuzzi was broken when we were there. There is street parking and it’s first come first serve to the public.
Stayed 1 night in Jul 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very, nice, comfortable and really good located. Everything is at a walking distance in Zona Colonial.
Stayed 1 night in Apr 2025

10/10 Excellent

Madaleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute and cozy place. It was clean, comfy, and had such a nice vibe. My boyfriend and I actually came back to stay again because we loved it the first time. The rooftop and hammocks were our little getaway spots we spent so much time up there. It’s also in the perfect location, walking distance to all the good restaurants. The staff was super sweet too. The only downside was a slight musty smell in the room, but I think that’s just from the humidity this time of year. Still, we had a great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and nice location. Construction in front of the hotel affect an easy access. Great breakfast. Comfortable bed.
Stayed 2 nights in May 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and very quiet and relaxing. Delicious complimentary breakfast is a plus! Have stayed here several times. Quick check in/check out and great location…close to nice restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Johan Enrrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly with all of the guests. It felt like we were family.
Stayed 1 night in Apr 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was the best part. Very attentive, friendly, and professional.
Stayed 1 night in May 2025

10/10 Excellent

Valerio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Everything was perfect, also the staff! In particular SOCRATES, who helped us with the luggages and every other need: eres el mejor!!! Gracias por todo ❤️
Stayed 1 night in Apr 2025

8/10 Good

Cyrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: In the heart of town right next to all attractions. Nice hotel with good breakfast. Disliked: Called the night before to ask about onsite parking and was told it was readily available. Also received message "...onsite parking is available and complimentary...". This is false. There is only street parking which is very difficult in the center of this old town. Additionally the entire hotel street was closed to cars during the day due to construction. Had to park far & walk 10-15 mins with luggage.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel and a quiet oasis in the bustle of Santo Domingo.
Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most AMAZING host and staff! They went above and beyond! Love the French feel of this small hotel. Very relaxing. Rooms are Small but clean. Close to all of the good restaurants and tourist attraction. We will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided excellent service. Washroom was nice, clean and functional with hot water. Bed was comfy. Location is safe. Will stay again in future trips to Santo Domingo.
Stayed 2 nights in Mar 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has vintage character with modern updates. It's in the heart of the Zona Colonial yet sufficiently removed from the noise. My bed was very comfortable and the water pressure and hot water were excellent which isn't always the case in Zona Colonial. The staff is lovely, courteous and always helpful. Special shout out to Joan and Ana as well as Andres in the evening. Breakfast was wonderful! The construction the city is doing impacted ease of getting to and out of the hotel but that's not theirs to control. Hopefully it'll soon be finished.
Stayed 4 nights in May 2025

8/10 Good

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the bathroom are large, during the night it was quiet. The staff was friendly and the breakfast was good. It is walkable and safe.
Stayed 1 night in Mar 2025