Lobby sitting area

Reviews of Hotel Spa Bella Mar

2.5 out of 5
Hotel Spa Bella Mar
Av Mella 444, San Lazaro, Santo Domingo, Distrito Nacional

Reviews

6.4
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

6.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was terrible and the room was not clean, without curtains. I do not recommend.
Stayed 3 nights in Dec 2019
Response from hotel on 4 Jan 2020
Unica la verdad es que la ventana no tiene cortina

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2019

6/10 Okay

Albalubal, Port au Prince

Liked: Staff & service
Basic and not expensive
We arrived very late, at night and the first impression was not good at all; however it was better next day. The staff was very helpful and nice. It’s not a good choice for families with kids but for adults only.
Stayed 3 nights in Dec 2017

8/10 Good

Ed, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the Colonial City of Santo Domingo
Very nice experience. One of few hotels in the area that has secure parking and it's free. The staff was very nice and very accommodating.
Stayed 7 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
An Hotel for those that need to spend little money
I found out the room had no hot water, no room service and even asking for the iron the only one existing didn't work.
Stayed 4 nights in Nov 2017

6/10 Okay

Hébert

Liked: Cleanliness, staff & service, property conditions & facilities
Amélioration souhaitée
Le tout s'est bien passé, le personnel très accueillant, serviable et à l'écoute. Par contre, nous ne pouvons passer sous silence: le bruit occasionné par les coqs.Le personnel y a remédié en nous changeant de chambre.Aussi, l'eau chaude était déficent: avons dû prendre nos douches à l'eau froide.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
J'ai beaucoup aimé la gentillesse et l'accueil du personnel ,l'effort fait pour la décoration ,la propreté . Peut être faudrait il améliorer la robinetterie . Très confortable ,à recommander .
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El personal es muy atento y servicial. Habia una fuga de agua que hacia ruido durante toda la noche y no lo corrigieron. El sector del hotel podria catalogarse de alto riesgo o zona roja, durante el dia hay ventas callejeras 6 de noche es muy solitario y con indigentes en el sector.
Stayed 3 nights in Feb 2019

6/10 Okay

Lou, Penne

Liked: Staff & service
Hôtel bien placé. Personnel chaleureux .
Un peu déçu par le spa qui ne fonctionne pas.Equipe très agréable avec une note très particulière pour Natacha qui est particulièrement compétences et de bon conseil.De plus elle parle très bien le français.
Stayed 11 nights in Feb 2018

8/10 Good

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
es un hotel comodo con buena ubicacion en la zona colonia y una atencion excelente el cuarto bien aseado lo unico que podria decir que no esta bueno es que solo hay wafi en el loby
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bon hôtel, excellent accueil et surtout Natacha de la réception est très sympathique. Par contre petit déjeuner inexistant Dommage !!!!
Stayed 5 nights in Dec 2017