Title: Hotel Conde de Peñalba Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Conde de Peñalba Colonial charm meets modern comfort in Santo Domingo's historic district, where international cuisine and rooftop views create a memorable Dominican experience ## Photo gallery for Hotel Conde de Peñalba ![Breakfast, lunch, dinner served; international cuisine - Hotel Conde de Peñalba (Santo Domingo)](https://images.trvl-media.com/lodging/9000000/8290000/8283000/8282959/aba3df78.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room | Minibar, in-room safe, free WiFi - Hotel Conde de Peñalba (Santo Domingo)](https://images.trvl-media.com/lodging/9000000/8290000/8283000/8282959/942caf21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Conde de Peñalba (Santo Domingo)](https://images.trvl-media.com/lodging/9000000/8290000/8283000/8282959/a08ca8f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Conde de Peñalba (Santo Domingo)](https://images.trvl-media.com/lodging/9000000/8290000/8283000/8282959/2ef51134.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Conde de Peñalba (Santo Domingo)](https://images.trvl-media.com/lodging/9000000/8290000/8283000/8282959/85045443.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Conde de Peñalba in Zona Colonial blends historic charm with modern amenities. Enjoy international dishes at El Conde, relax on the rooftop terrace, or visit the coffee shop and bar. The property offers in-room WiFi, luggage storage, and attentive staff. ## Reviews 8.8 Excellent ## Popular amenities - Free Wi-Fi - Air-conditioning - Breakfast available - Bar - Laundry room £73 includes taxes & fees 8 Feb - 9 Feb ## Room options ### Check availability for these dates Tonight [Feb 6 - Feb 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=8282959&PinnedHotelID=8282959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=8282959&PinnedHotelID=8282959&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 7 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=8282959&PinnedHotelID=8282959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=8282959&PinnedHotelID=8282959&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8282959&PinnedHotelID=8282959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8282959&PinnedHotelID=8282959&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8282959&PinnedHotelID=8282959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8282959&PinnedHotelID=8282959&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Double Room, City View ![Standard Double Room, City View | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/9000000/8290000/8283000/8282959/65f2ee4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, City View 9.4 Exceptional 22 reviews ### Highlights Air conditioning Fridge Hairdryer Private bathroom Deep-soaking bath Shower/bath combination Minibar Daily housekeeping - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Single Room (no windows) ![Standard Single Room (no windows) | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/9000000/8290000/8283000/8282959/0b49ce2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room (no windows) 9.0 Wonderful 12 reviews ### Highlights Air conditioning Hairdryer Private bathroom Deep-soaking bath Shower/bath combination Minibar Daily housekeeping In-room safe - Sleeps 1 - 1 Double Bed ### View all photos for Junior Suite, City View ![Junior Suite, City View | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/9000000/8290000/8283000/8282959/09c1202d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, City View 8.8 Excellent 9 reviews ### Highlights Air conditioning Fridge Hairdryer Private bathroom Deep-soaking bath Shower/bath combination Minibar Daily housekeeping - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room ![Deluxe Room | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/9000000/8290000/8283000/8282959/942caf21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.6 Exceptional 8 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Hairdryer Private bathroom Deep-soaking bath Shower/bath combination Minibar - City view - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/20000000/19390000/19381900/19381812/13292b8f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novus Plaza Hodelpa Zona Colonial - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanto-Domingo-Hotels-Hotel-Conde-De-Penalba.h8282959.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanto-Domingo-Hotels-Hotel-Conde-De-Penalba.h8282959.Hotel-Information) ## About the area Located near the beach, Hotel Conde de Peñalba is in Zona Colonial, a neighbourhood in Santo Domingo. Sambil Santo Domingo and Calle El Conde are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Three Eyes National Park and La Caleta Underwater National Park. Looking to enjoy an event or a game while in town? See what's going on at Palacio de los Deportes Virgilio Travieso Soto, or consider a night out at Hard Rock Live. [Visit our Santo Domingo travel guide](https://www.expedia.co.uk/Santo-Domingo.dx180024) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.47368%2C-69.88439&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WxVCGkDUZXgUt5PYQo4D2S1BefA=) Calle El Conde 111 esq Arzobispo Meriño, Zona Colonial, Santo Domingo, Distrito Nacional, 10210 ### What's nearby - ![Chicharrón y Casabe....crispy pork belly with wasakaka sauce. Absolute treat! #trovember](https://images.trvl-media.com/place/3115/1c7f6453-4154-46bf-b21a-8aabc2899928.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calle El Conde 1 min walk \- 0.0 miles - ![Beautiful cathedral in Santo Domingo 🇩🇴🇩🇴🇩🇴😍😍😍](https://images.trvl-media.com/place/3115/3d9f57c4-2311-4182-ab29-08d086bc552e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Columbus Park 1 min walk \- 0.1 miles - ![Templo De San Ignacio De Loyola Iglesia De La Compania De Jesus (Pateon De La Patria) photo 2](https://images.trvl-media.com/place/3115/0e660b28-606c-4338-8011-9429afedbb65.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calle Las Damas 3 min walk \- 0.2 miles - ![Dominican Republic showing general coastal views, a sunset and tropical scenes](https://images.trvl-media.com/place/553248635919601763/2cf169d4-e4b8-4f50-84ab-8a82dbce627c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Malecon 8 min walk \- 0.5 miles - Santa Maria la Menor Cathedral 1 min walk \- 0.1 miles ### Getting around - Amin Abel Station 5 min drive - Santo Domingo (SDQ-Las Americas Intl.) 32 min drive ### Restaurants - Restaurante Conde de Peñalba 1 min walk - Jalao 1 min walk - Casa Barista 1 min walk - El Mosquito Social Club 3 min walk - Pizzarelli 1 min walk ## About this property ### Hotel Conde de Peñalba Hotel near Malecon A rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Hotel Conde de Peñalba. The on-site international cuisine restaurant, El Conde, offers breakfast, brunch, lunch, dinner and happy hour. Free in-room WiFi and a bar are available to all guests. You'll also enjoy the following perks during your stay: - Continental breakfast (surcharge), a 24-hour front desk and tour/ticket information - A front desk safe, concierge services and luggage storage - Multilingual staff - Guest reviews say great things about the helpful staff Room features All guest rooms at Hotel Conde de Peñalba boast perks, such as air conditioning, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with deep-soaking baths and free toiletries - Daily housekeeping and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/111000000/110280000/110278900/110278861/14cade01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Honky Tonk Colonial Zona Colonial - Breakfast included - Free Wi-Fi - Air-conditioning - Housekeeping 9.6 Exceptional 153 reviews £47 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=110278861&PinnedHotelID=110278861&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1820000/1817700/1817661/66551567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Palacio Zona Colonial - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 1,004 reviews £70 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1817661&PinnedHotelID=1817661&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/20000000/19390000/19381900/19381812/13292b8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novus Plaza Hodelpa Zona Colonial - 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Air-conditioning 8.8 Excellent 956 reviews £83 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=29301156&PinnedHotelID=29301156&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/101000000/100610000/100600500/100600405/a6368d52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Adefra Boutique Hotel Zona Colonial Zona Colonial - Hot tub - Breakfast included - Kitchen - Free Wi-Fi 9.8 Exceptional 69 reviews £89 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=100600405&PinnedHotelID=100600405&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/65000000/64150000/64145200/64145146/d9e95a46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mosquito Boutique Hotel Zona Colonial Zona Colonial - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 268 reviews £83 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=64145146&PinnedHotelID=64145146&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=8282959&PinnedHotelID=8282959&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8282959,110278861,1817661,19381812,33998576) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 12 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - El Conde ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Accessibility - No lift ### More - Colonial architecture - Designated smoking areas ## Room amenities ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 20 ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately USD 12 per person - Late check-out fee: USD 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Conde De Penalba Hotel Conde de Peñalba Santo Domingo Hotel Conde de Peñalba Santo Domingo Hotel Conde Peñalba Santo Domingo Hotel Conde Peñalba Conde Peñalba Santo Domingo Conde Peñalba Hotel Conde de Peñalba Hotel Hotel Conde de Peñalba Santo Domingo Hotel Conde de Peñalba Hotel Santo Domingo ## Frequently asked questions ### Is Hotel Conde de Peñalba pet-friendly? ### How much does it cost to stay at Hotel Conde de Peñalba? ### How much is parking at Hotel Conde de Peñalba? ### What time is check-in at Hotel Conde de Peñalba? ### What time is check-out at Hotel Conde de Peñalba? ### Where is Hotel Conde de Peñalba located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Conde de Peñalba Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 480 8 - Good 248 6 - Okay 68 4 - Poor 30 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### Ramon 18 Jan 2026 Liked: Cleanliness nice location. staff very friendly ##### Ramon Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Llency 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities great staff and location ##### Llency Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Luis Angel 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Love this place. You can shop, eat and drink locals. ##### Luis Angel Stayed 1 night in Nov 2025 ### 8/10 Good #### Guy Thierry 29 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facility is well placed and n a central and crowdy place. Guests will feel safe and can take advantage of numerous attractions in the neighborhood. Perfect place lace for a leisure stay. ##### Guy Thierry Stayed 1 night in Dec 2025 ### 8/10 Good #### Susan 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Location was great. Room was clean and comfortable. Staff was helpful and polite. Bathroom a bit small and our 2nd floor room next to the plaza may be too noisy for some, but fine with us. We actually enjoyed the music. ##### Susan Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Angela 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff, and the hotel is right on Parque Colon, with many inside/outside restaurants. ![Photo from my balcony](https://a.travel-assets.com/ugc/hotel-reviews/741896b0-76cd-4508-a2ec-b08bec1fbcb0-1759061610757.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Listening to this lady singing opera was so therapeutic on my balcony ](https://a.travel-assets.com/ugc/hotel-reviews/3b590130-065c-45d4-b73a-41bd12ff966a-1759061710630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Juan 5 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very comfortable room. Great staff ##### Juan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Luis 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, service and Shops nearby ##### Luis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Stephanie 10 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Will not hesitate to stay at this wonderful hotel again. Beautiful area and very central. Restaurant was really good value and excellent food. Staff were professional and friendly. Definitely a hotel we will recommend to others. ##### Stephanie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Llency 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, located in the heart of Santo Domingo colonial zone. Also, the front desk staff was very helpful and professional. ##### Llency Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Cortlyn 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved my stay! Very safe and great location! ##### Cortlyn Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Julia Mary 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome location for walking around the colonial city. Staff in hotel and restaurant below very friendly. Restaurant on street level great place for a meal or to sit and people watch. Lots of lovely street entertainment ![](https://a.travel-assets.com/ugc/hotel-reviews/987a6317-3b9f-48b5-983c-cbb2a558cbd3-1760519168576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a5604249-2022-40e7-a754-b233bbcf6543-1760519168838.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e408ea18-9ea7-42f4-b65e-18b5c55e72a0-1760519168533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1b820f7e-9f1d-4981-9f3d-19ef7a10c3d6-1760519168600.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julia Mary Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Caroline 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The air conditioning was great! The hot water was great. The rooms are super cute ##### Caroline Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Marizel 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel. Only negative is no iron available to iron out clothes. Staff were very friendly and attentive. Will come back and stay at hotel. ##### Marizel Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Handrik 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the first time staying at this hotel and it didn’t disappoint. Everything is within walking distance which worked for us since we didn’t have a car. The staff was great and attentive and the food at their restaurant was great. But the coffee is what I enjoy the most!!! Definitely recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/4a0146da-8565-47b3-ac41-27bb1d0480d3-1760142835986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/db88a26d-025b-4bdb-adc3-6943c9e4cd5e-1760142836709.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Handrik Stayed 2 nights in Oct 2025 ### 8/10 Good #### Russell 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great bang for your buck, perfect location walkable and well maintained ##### Russell Stayed 1 night in Jun 2025 ### 10/10 Excellent #### maria 26 Jul 2025 Liked: Amenities It’s my Third Time at this hotel. I love everything. Staff very friendly and helpful. The rooms are very clean. Location is the best. ##### maria Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Erin 13 Jan 2025 Liked: Amenities, property conditions & facilities Great stay ! Perfect location ##### Erin Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Kevin 10 Apr 2025 Liked: Cleanliness, amenities Beautiful property. Restaurant is perfect. The food and service were excellent. ##### Kevin Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Manuel 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff. Walking distance from restaurant, bars, museums and shopping. ##### Manuel Stayed 5 nights in Mar 2025 ### 8/10 Good #### Yolkania 5 Sept 2024 Liked: Cleanliness, staff & service Property is well located to walk around and enjoy the area. ##### Yolkania Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Elena 1 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, friendly and proactive staff ##### Elena Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Catherine 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a great location ##### Catherine Stayed 1 night in May 2024 ### 2/10 Terrible #### Deyainis 3 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities Usually, I am not the type of person to leave negative reviews, but this experience really needs to be shared. The only positive aspect of this hotel is its excellent location in the heart of Zona Colonial, and the restaurant downstairs, which is good and affordable. Unfortunately, everything else was disappointing. I made my reservation through Expedia, and when I arrived, the front desk clerk said he couldn’t find my reservation because the internet was slow. After some time, he assigned me a room. I went to sleep, only to be woken up at 12:30 a.m. by a phone call from the same clerk, who told me he had made a mistake and given me the wrong type of room. He mentioned that he could be charged for the error, abruptly hung up, and said he would try to fix it. Shortly before 1:00 a.m., a security guard knocked on my door and asked me to pack my belongings and move to another room. The new room they assigned to me had a dirty floor, which made the situation even more frustrating. I’m not sure if the staff was having a particularly bad day, but this level of disorganization and lack of consideration for guests is unacceptable. Based on my experience, I would not recommend staying at this hotel. The location is great, but unfortunately, that is not enough to make up for the poor service and overall experience. ##### Deyainis Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Pedro 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I am very grateful for the services they provide to me. The staff is friendly, kind and supportive. 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