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Hotel Anabella

2.5 star property
Hotel with an outdoor pool, a short walk to Malecon

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Photo gallery for Hotel Anabella

Spa

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

Comfort Single Room, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
Hydromassage showerhead
Hairdryer
  • Sleeps 1
  • 1 Queen Bed

Comfort Room, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
Hydromassage showerhead
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
Hydromassage showerhead
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Pet-friendly
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  • Free WiFi
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The price is £108
includes taxes & fees
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About the area

Map
253 C. Mercedes, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • Calle El Conde - 3 min walk - 0.2 miles
  • Columbus Park - 4 min walk - 0.3 miles
  • Calle Las Damas - 8 min walk - 0.5 miles
  • Malecon - 10 min walk - 0.6 miles
  • Sambil Santo Domingo - 3 min drive - 2.0 miles

Getting around

  • Amin Abel Station - 4 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 33 min drive

Restaurants

  • ‪Maraca - ‬4 min walk
  • ‪Cacharepa - ‬3 min walk
  • ‪Petrus - ‬3 min walk
  • ‪La Cafetera - ‬3 min walk
  • ‪Café Santo Domingo - ‬3 min walk

About this property

Hotel Anabella

Hotel near Malecon
A terrace, a garden and an outdoor entertainment area are just a few of the amenities provided at Hotel Anabella. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • A 24-hour front desk, outdoor furniture and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Anabella have perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • 32-inch Smart TVs with Netflix, Hulu and streaming services
  • Digital channels, daily housekeeping and desks

Languages

English, Spanish

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  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Hotel Anabella Hotel
Hotel Anabella Santo Domingo
Hotel Anabella Hotel Santo Domingo

Frequently asked questions

Does Hotel Anabella have a pool?

Yes, this property has an outdoor pool.

Is Hotel Anabella pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 10 per pet, per day.

How much is parking at Hotel Anabella?

This hotel doesn't offer parking.

What time is check-in at Hotel Anabella?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Anabella?

Checkout is at 11:00 AM.

Where is Hotel Anabella located?

Located in Zona Colonial, this hotel is within a 10-minute walk of Iglesia de Nuestra Señora de las Mercedes and Malecon. Calle El Conde and Mercado Modelo are just steps away.

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Hotel Anabella Reviews

Reviews

6.2
Rating 10 - Excellent. 27 out of 100 reviews
Rating 8 - Good. 13 out of 100 reviews
Rating 6 - Okay. 22 out of 100 reviews
Rating 4 - Poor. 15 out of 100 reviews
Rating 2 - Terrible. 23 out of 100 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Garnic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was amazing.
Stayed 1 night in Feb 2024

10/10 Excellent

Sherlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager was very kind he help me because of my accommodations
Stayed 4 nights in May 2024

4/10 Poor

Angel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Avoid

The photos give a false impression Its a low clas hotel The cleaning ladies are very friendly The male receptionist /security is not Grossly overpriced
Stayed 2 nights in Jan 2025

4/10 Poor

GABRIELA

Disliked: Cleanliness, amenities, property conditions & facilities
Stay without light for a whole day
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

2/10 Terrible

Bryan

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst Hotel I have ever stayed at in one of the worst countries in the world. No shower and obese and gay harassment.
Stayed 1 night in Nov 2024

8/10 Good

Ricardo

Liked: Cleanliness, room comfort

SENOR PABLO

Three day get out the hills stay, and it was productive, clean and mostly quiet...apparent small plumbing issues, but Loved the internet speed...THE BEST!
Stayed 2 nights in May 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FOR ME; SURE SHOT!

FOR THE PRICE AND LOCATION, CAN'T BE BEAT! NOT TO ME AS I AM A SIMPLIN! DONT NEED MUCH!
Stayed 4 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is affordable, conveniently located, and best of all the staff is amazing. Melissa—the main host—is attentive, friendly, and very considerate. The pool and spa are offsite, but the jacuzzi is relaxing. The facilities do need some work, but for the price is worth it. This will be my go to place when staying in the colonial zone.
Stayed 1 night in Aug 2023

2/10 Terrible

paul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never dtay here again. Dirty, nasty, unsafe
Stayed 1 night in Jun 2024

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experiece in my life.
Stayed 1 night in Nov 2024

4/10 Poor

GABRIELA

Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty, lights went off one morning.
Stayed 4 nights in Aug 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Internet access needs improvement
Stayed 4 nights in Jun 2024

6/10 Okay

Jose

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, great price, but needs some attention to details. And it needs to have good water service most of all. Shouldn't be open to guests without an effective water service in the bathrooms.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jehovahny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need to update room needs fridge or water cooler better
Stayed 1 night in May 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

We did a reservation and pay online. And at the hotel they want to us pay in cash. The manager say to us is not his problem, the hotel doesn't have nothing to do with this website, that what the manager said to us. We lost the money and the reservation after the check in, they kick us out and on top of that we have to pay extra for the few hours the we stay
Stayed 2 nights in Aug 2024

4/10 Poor

Luis Manuel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No parking available, no hot water, low AC and low privacy, cracks on door you can see the bed from outside on room 205
Stayed 2 nights in Oct 2023

4/10 Poor

Kokitass

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very poor condition. No one was available to check us in, except for two Haitian girls who didn’t know Spanish well neither knew what to do. The bathroom door didn’t close. The walls in the bedroom were dirty and needing paint. The sink faucet didn’t have water, the shower had water but only cold water. The beds were okay, clean. The AC worked good.
Stayed 2 nights in Jun 2024

4/10 Poor

Ricardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not this time

I have stayed here with pleasure on two previous occasions, yet each time at check in the manager could not locate my reservation and this time was no different, he is not even familiar with Hotels.com, yet this time when I stayed there was no internet working hardly at all, almost non existent, which is one of the primary reasons I choose this location, also there is no cable or tv or nothing in the room to keep your attention. AC was fine, room was clean, I had to go out to another room for bathroom facilities. I was not pleased this time primarily for lack of internet services, and it cost me to lose money.
Stayed 1 night in Jun 2024

10/10 Excellent

Renicia

Disliked: Amenities
Deceived by online pictures. Reception area seemed to serve more purposes as theres a sofa behind locked iron bars. Area small and congested. No landline or computer, staff used mobile. Room door handle loose and no proper safety lock. There is a gap in the door frame visible enough to see through and from. Bed sheet stained and blood spots. Bathroom mildew stains, toilet not stuck to floor, wiggly. And I guess its a norm in DR the morning after there was no running water
Stayed 1 night in Aug 2023

4/10 Poor

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Do Not stay here unless you absolutely have to. Certainly, do not bring your girlfriend/wife. Check in= No computer- no way to confirm your stay. Property is locked= You have to yell "HOLA" until the lady comes and unlocks the door. Across the street is a small, triangular park where people drink and yell all night. Staff yells conversation through the hallways all day and half the night. Room= small table, small sink. No dresser- a closet w. a shelf (just stack your stuff up). Toilet= No toilet seat Shower= could not adjust the water- it was boiling hot (unusable). The air conditioner was great. Super close to the main avenue in the Colonial Zone. Lisa, the lady who works there, only speaks Spanish but she is super-nice and super-competent. If not for her, this place would be a -5.
Stayed 3 nights in Jul 2023

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A brothel

Upon check-in the kids and I witnessed a prostitute walking the halls and passing us at the check-in desk. You think I would have gotten the clue.... Check-in took about 30 minutes but we finally got the rooms. I couldn't even imagine rooms being more disgusting: the beds looked like they were found in the street, the rooms and bathrooms were filthy. We dropped our luggage and left (we didn't plan to sleep there, we just needed a place to keep out luggage until 1am when were going to leave for the airport to catch our flight). We toured Santo Domingo (which we loved) and returned to the hotel at 11pm. The children (11 and 12 years old) opened our hotel room door to find a man naked in our bed with two prostitutes! Our luggage was in the room, so we took our bags and walked out at 11pm, obviously extremely upset. Look at the price of this hotel. There is a reason for this low price. It is for prostitutes and their clients. Stay anywhere else.
Stayed 1 night in Jul 2023

2/10 Terrible

jorge Luis perez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Del asco habitación esta bien que sea la zona colonial de santo domingo pero hay que esmerarse en la limpieza ...... no hacen limpieza hasta que te vas .... habia cucarachas en 2 habitaciones que pedimos ........ no vuelvo a regresar buscaremos otras opciones
Stayed 4 nights in Apr 2025

10/10 Excellent

Fernando

Stayed 3 nights in Feb 2025