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Reviews of Landay Hostel

2 out of 5
Landay Hostel
Erasmo Escala 2012, Downtown Santiago, Santiago, Region Metropolitana

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location/experience but bad wifi
Wifi wasn't terrible quality and kept turning off. Other than wifi, it was a cute location with great service and delicious brekkie.
Stayed 1 night in Feb 2018

6/10 Okay

JANGHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to make a new friend and near public transportation. But here was a little noisy at night until 1am because so many guests talked together and hard to sleep earlier.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
Basic accommodation in Santiago
Very basic hostel. The staff were nice. Kitchen was quite dirty, not inviting. The room was very bare and dark. The whole place could do with some refurbishments. A bit tired and grotty. Location is convenient for airport bus.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hostel
Convenient for the airport bus , close to a number of bars and restaurants and within easy reach of the city centre . Staff were friendly and helpful.

4/10 Poor

Edward, Chicago, IL

Liked: Cleanliness
Disliked: Staff & service
Lost my reservation, wifi didn't work well in room
They lost my reservation, as the front desk guy said they have trouble keeping track of stuff from hotels.com (not sure why). I had booked a double bed with private bath; fortunately they had a double bed with shared bath still available. It was on the 3rd floor, and the wifi on the 2nd floor wasn't working, so it was very hard to get wifi from the 1st floor. There was no elevator or AC in the room. That said, they have a 24/7 front desk, which I needed because I arrived late and needed to leave at 5:30am, and the clerk was polite. Only a short walk to the Centropuerto bus stop at Los Heroes to/from the airport.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel staff is great, the public area is very clean. The location is good.

8/10 Good

Ron

Liked: Cleanliness, staff & service, room comfort
Good stay near Los Heroes
We chose this hostel for our last night in Chile. It is very close to Los Heroes for a direct Centropuerto connection to airport. It is simple, but it has all you would need. Receptionist was nice. We had a large double room with private shower. Overall a good stay.
Response from Recepción Landay on 14 Aug 2015
Hello Thanks for your comments we are happy to you enjoyed your stay in Landay :) Greetings

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Only good to stay for a night as transit point
Hostel is situated in some car spare parts shops. Can be deserted at night. Nothing to eat in vicinity. It is a 15 min walk from the Los Heros Airport Shuttle drop off point. The sound proofing is very bad. The stairs up are very narrow. The breakfast can be better.
Response from Vanessa on 14 Aug 2015
Hello Thank you very much for your comment, your review make us improve every day. Greetings

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel
Wonderfully situated hostel, very clean, friendly, helpful staff. Warm at night so left window in room open which made it noisy when guests below the window stayed up late talking, but would definitely recommend this hostel and plan to go back again. Excellent value!
Response from Recepción Landay on 14 Aug 2015
Hello Thank you very much for your review. :) Greetings

10/10 Excellent

Chaufu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel cerca de la playa y de los cerros de la ciudad
Stayed 5 nights in Jan 2019

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Gostei demais de minha estadia no Landay. Eu havia feito a reserva para a data errada, mesmo assim o recepcionista conseguiu uma cama para mim de madrugada. A localização é boa, as instalações também. Recomendo!
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
호텔의 위치는 공항버스 종점근처라 좋구요, 스탭도 친절합니다. 전반적으로 좀 어둡고 청결상태는 좀더 신경써야 할것 같습니다. 조식은 빵,잼,소세지, 시리얼, 우유,커피등 단촐하게 나오고 먹은 식기는 직접 닥아야 합니다. 딱 가격에 맞는 정도의 숙소이네요. 2만원대에 싱글룸이니 큰 기대는 안하고 가면 만족할듯 합니다. 주요 관광지는 걸어갈수 잇는 위치에 잇습니다.
Stayed 1 night in Oct 2018

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

D-san, Tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very chilly and noisy, but good location.
No information on the facility like towel or sheer. Have to ask other guests.
Stayed 8 nights in Sep 2017

8/10 Good

Shinichi

Liked: Staff & service
立地条件が良い
空港からの送迎は利用できませんでした。エレベーターはありませんが、スタッフがフレンドリーでスーツケースを運んでくれました。朝食は充実していています。古いですが雰囲気があって良かったです。
Stayed 1 night in Aug 2017

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Muy bien.

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, llegue de madrugada para pasar la boche
Todo en orden, llegue de madrugada para pasar una noche, se podría mejorar en desayuno pero por el precio está más q bien.

10/10 Excellent

daiana, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy serviciales, simpático y agradable el personal del hotel. Habitación privada amplia y cómoda. Fácil acceso a los medios de trasporte publico, solo hay que recordar llevar toallas personales y productos de aseo y adaptador para cargador de celular.mi estadía fue corta, pero placentera. desayuno muy rico también. Estoy muy conforme..

6/10 Okay

Paulo, Recife

Um bom custo/benefício.
O hostel fica localizado num ponto estratégico, próximo ao Palacio da Moeda e da estação de metrô Los Heróes. A cama é confortável, mas a beliche é muito alta e não tem escada. É muito complicado subir e descer. O chuveiro não esquentava muito e são dois banheiros, no segundo andar, para uns 3 quartos de 6 camas cada, mais ou menos. Não tive problema, mas acho que quando cheio deve dar algum estresse. Infelizmente lá não vi muito incentivo a integração entre os hospedes. Eu acho que o hostel é bom pelo custo/benefício, principalmente pelo café da manhã que é bem gosto e já é incluído na diária.

2/10 Terrible

Dorin, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à éviter !!!
Un hôtel à éviter : quartier sans intérêt, hôtel assez vieux, chambre au 3eme étage sans ascenseur et avec des escalier très étroits, chambre petite et pas du tout confortable, salle de bain dans très mauvais état, petit-déjeuner (enfin si je peux appeler cela un petit-déjeuner "y presque rien à manger").

8/10 Good

TIK KA, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, nice stay
Pros: In the downtown Free wifi Warm environment with others Good reception, very helpful Simple breakfast Cons: No lift, rooms without private bathrooms are on the second floors

2/10 Terrible

MARIA GRACIELA, Valparaíso Chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala experiencia
Lamentablemente no nos pudimos alojar en el hostel ya que nos informaron que todo estaba ya reservado.... reconocieron la reserva via hoteles.com pero nos ubicaron en otro lugar donde debimos compartir baño con otros pasajeros. Mi experiencia fue malisima.

8/10 Good

leung, hongkong

Liked: Staff & service
friendly and helpful staffs
convenience to the airport , just 10 mins walk from the bus station and 20 mins walk to the armes square the staffs are fluent in english which is good to easy communicate
Response from Recepción Landay on 14 Aug 2015
Hello Thanks for your comments we are happy to you enjoyed your stay in Landay :) Greetings