Deluxe Apartment, 3 Bedrooms | Living area | TV

Reviews of 3 Bedroom Apartment at Verdana Residence

3 out of 5
3 Bedroom Apartment at Verdana Residence
Res Verdana Km 5 1/2 Autopista Duarte, Puñal, Santiago

Reviews

6.6
Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 6 out of 23 reviews" "

7.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kiara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property is nice but no toilet paper no internet connection it don’t work at all no tv in the rooms
Stayed 1 night in Feb 2023

2/10 Terrible

Crislenia

Stayed 1 night in Jan 2023

8/10 Good

Juan

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though they gave our reservation away, they were able to secure us a better one
Stayed 3 nights in Jul 2022

2/10 Terrible

charles, Central Islip

Disliked: Cleanliness, amenities, property conditions & facilities
I left after the first day and was promised a refund from the property manager of which I have not received as yet. I recommend this property be removed from Expedia. I wrote my name is grease on the kitchen cabinets, the cook wear had to years old, the pillows were dirty, the shower heads broken and was locked out of the building the very first night and had to buzzed in by a neighbor because no one I called had any interest in helping me get back in.. The worst property ever
Stayed 7 nights in Jun 2022

10/10 Excellent

Alexander, Puerto plata

Liked: Cleanliness, amenities, property conditions & facilities
I love this place,very confortable and near everything The host the best of the best
Stayed 2 nights in May 2022

10/10 Excellent

Martha, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the apartment is very beautiful
Stayed 8 nights in Dec 2021

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities
Near airport and good location.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place recommended for your next stop in Santiago really spacious and solid location environmental friendly
Stayed 2 nights in Aug 2021

10/10 Excellent

Kevin

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Washer and dryer
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
There was no kitchen appliances and water i came back without taking a shower.the apt is really nice and big but there is a lack of management.
Stayed 4 nights in Apr 2021
Response from Mg on 14 May 2021
Emergencias pasan lo sentimos

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
ONE BEDROOM A AIRCONDITIONING WAS REMOVED N NOT PUT BACK JUST A HOLE IN THE WALL. NO HOT WATER. ACTUALLY WE HAVE NOT HAD RUNNING WATER SINCE 5PM YESTERDAY IT IS NOW 8 AM N NO RUNNING WATER. D CUTAINS AT THE SLIDDING GLASS DOORS DO NOT COVER THE DOORS SO EVERONE FROM OTHER APARTMENTS CAN SE DIRECTLY IN UR UNIT. NO PRIVACY BECAUSE 2 CURTAINS ARE MISSING NOT THE CORRECT MATTHRESS SIZE ON 1 BED 1 BATHROOM WITH TOILET PAPER 1 WITHOUT
Stayed 2 nights in Jan 2021

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from MG on 15 Jan 2021
thanks

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The second night we was not able to get into the property, the gate was locked and nobody was there to assist, we end in pay an hotel that night we talk to the owner and they apologize and told us they going to reembolse the money (never happens)
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No water, at all. No internet/wifi, no telephone, no television No toiletries, no towels/washcloths Absolutely nothing.
Stayed 1 night in Apr 2019
Response from MG on 18 May 2019
no comments

10/10 Excellent

RoberticoSambo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, the privacy and the quietness of the neighborhood
Stayed 6 nights in Feb 2019
Response from MG on 13 Mar 2019
Thanks!

10/10 Excellent

Katherine, queens, new york

Liked: Cleanliness, staff & service, room comfort
This apartment is gorgeous! its huge, alot of space for a big family . 10 min from the airport 10 min from the munumento which is the highlight of the city of santiago. close to all shopping and restaurants. loved it!! will recommend to others! and i will be back to it too!
Stayed 6 nights in Sep 2018
Response from Mariane on 9 Oct 2018
Thanks !!! we hope you come back soon thanks for taking care of everithing always welcome

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 10 nights in May 2018
Response from Mariane on 2 Jun 2018
Thanks very much! Come back soon

2/10 Terrible

John, Miami FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience Ever
I made a reservation for March, and the person in charge of the place said that he thought it was for April. Really? You get a notification with every reservation from Expedia!! zero communication, and I wander the streets with my 3 kids in a foreign country. Not happy ! Bad experience.
Stayed 2 nights in Mar 2018
Response from M.A on 2 Apr 2018
Very sorry that this happen to you my sincere apologies, it was not my foult, I am very responsable with my reservations but sometimes things get out of hand, I am Learning from this bad expirience ...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
No beach It is an appartment in a city dwelling
Not enough. pots and pan to cook No dust pan to pick up garbages. No mops to wash the floor No microwave and other instruments to confort a guest . Cleanliness There is no staff Like i said it is an appartment in a housing development
Stayed 7 nights in Mar 2018
Response from Mariane on 26 Mar 2018
Sorry that you felt that way, the cleaning tool are at the laundry room, you only need it to open a door in the kitchen, your reservation did not include staff to clean... if you had any question you had my contact ...

8/10 Good

Elvira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from MG on 4 Aug 2021
thanks

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Excelente experiencia. El apartamento está muy bien equipado, camas confortables, el apartamento es bien amplio y permite tener buena área de recreación, tanto en el comedor, como en la sala y en el balcón. Tiene buen sistema de seguridad. Como mejoras: Agregar aire acondicionado a la habitación No. 3, que no tiene. Y el aire de las otras dos habitaciones podría enfriar un poco más (hay que revisarlos). Adicional equiparía la habitación No. 3 con camas tipo camarote ya que a veces los niños no les gusta dormir juntos en la misma cama. Por todo lo demás, muy buen alojamiento y definitivamente volvería con mi familia.
Stayed 1 night in Aug 2019
Response from Mariane on 8 Aug 2019
muchas gracias un honor trabajar para ud