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Santa Susana Resort

Photo gallery for Santa Susana Resort

Featured image
Seasonal outdoor pool, pool umbrellas, pool loungers
Water park
Seasonal outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, WiFi

Overview of Santa Susana Resort

Santa Susana Resort

3 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Restaurant
  • Bar

Cleaning and safety practices

  • Personal protective equipment
Crta. Nacional 2, Km 680, Tordera, Santa Susanna, 08398

Explore the area

  • Popular LocationSanta Susanna Beach13 min walk
  • Popular LocationSanta Cristina Beach19 min drive
  • Popular LocationLloret de Mar Beach24 min drive
  • AirportGerona (GRO-Costa Brava)33 min drive

Choose dates to view prices

About this area

Santa Susanna

Located in Santa Susanna, Santa Susana Resort is near a train station and near the beach. The area's natural beauty can be seen at Lloret de Mar Beach and Platja Susana, while Museum of Tourism and Monastery El Convent in Blane are cultural highlights. Gnomo Park and Pinya de Rosa Botanical Garden are also worth visiting.

What's nearby

  • Santa Susanna Beach - 13 min walk
  • Les Caletes Beach - 16 min walk
  • Levante Beach - 4 min drive
  • Santa Cristina Beach - 19 min drive
  • Lloret de Mar Beach - 24 min drive

Restaurants

  • Checkin Sirius - 13 min walk
  • Indalo House - 13 min walk
  • Kings Grand Cafe - 14 min walk
  • El Ship - 15 min walk
  • Maui Beach Club - 18 min walk

Getting around

  • Santa Susanna Station - 14 min walk
  • Gerona (GRO-Costa Brava) - 33 min drive

About this property

Santa Susana Resort

3-star all-inclusive hotel near Santa Susanna Beach
A restaurant, a nightclub and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free self parking and a free beach shuttle are also provided. Other amenities include a poolside bar, a spa tub and WiFi in public areas. All 215 rooms offer WiFi, balconies and TVs with satellite channels. Safes, phones and desks are among the other amenities that guests will find.
Santa Susana Resort offers 215 forms of accommodation with a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit.

This Santa Susanna hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and fridges can be requested.

A children's pool, a seasonal outdoor pool and a spa tub are on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet meals, snacks and select beverages included

Cleaning and safety practices

Enhanced cleanliness measures

Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 10 per night)
  • Available in some public areas: WiFi (EUR 5 per day)

Parking and public transport

  • Free self-parking on site
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 8 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Nightclub
  • Seasonal outdoor pool
  • Hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Fridge (on request)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Russian
  • Spanish

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bathroom

  • Shower/bath combination

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Fridge (on request)

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • Refrigerator fee: EUR 15 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Santa Susana Resort
Santa Susana Resort Santa Susanna
Santa Susana Resort Hotel
Santa Susana Resort Santa Susanna
Santa Susana Resort All Inclusive
Santa Susana Resort Hotel Santa Susanna

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 5 out of 11 reviews
5 - Excellent 45%
Rating 4 - Good. 4 out of 11 reviews
4 - Good 36%
Rating 3 - Okay. 1 out of 11 reviews
3 - Okay 9%
Rating 2 - Poor. 1 out of 11 reviews
2 - Poor 9%
Rating 1 - Terrible. 0 out of 11 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff .Lovely facilities inckuding2 good pools. Brilliant free transport to the seafront. Family vibe ... great supermarket next door and a stones throw away from fast food outlets if you have perps that wont get stuck on to the all inclusive. By the way that was very good!
Stayed 4 nights in Apr 2019

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again!!!
The best thing about this hotel was the free train ride away from it!! I know it's a 3 star so I didn't expect the Ritz, but it should've been advertised as the slum hotel. It's so out dated and they try and make money out of you by charging you for everything. No hairdryer in the room, no tea and coffee facilities in the room. You have to hire a room fan as there's no air conditioning. Hire the safe, the fridge even the TV remote not that we went on holiday to watch TV but why put on in the room and then not allow you to watch it. The showers leak all over the floor looks like you have a swimming pool for a bathroom and the bed linen had stains on it. One of my friends rooms had dried blood stains on her bed!! The pool is filthy floating bits everywhere and there's more people than sunbeds. Stay clear of the burgers at snack time the toasties are "safe" the main meals consisted of the same foods every night nearly always chicken and pork, salad, fries, veg etc but it was incredibly salty. The breakfast was full english, toast, yoghurts, pastries etc again either salty or sugary. We are out down by the beach a few times. Not only was the food not great but no air conditioning downstairs or very little which meant it was like a big sweat box.... Lovely!! The public toilets also had no locks on the doors. The bar staff and reception were really friendly and helpful when we had a problem. Overall it was a very typically English hotel not for us at all.
Stayed 4 nights in Jul 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a cheap break away
Despite some of the reviews it is a great little hotel. It was so clean and the staff were very friendly. It is a little dated and tired looking in areas. The beds weren't very comfortable but the whole place was very clean. The food was very reasonable and there was lots of choice. There were not very big queues for food or drink. The animation team were very good too. We didn't pay very much for the holiday so we were very pleased with it.
Stayed 4 nights in Jun 2017

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Amazing value for money
We stayed here for a week in May. The hotel was extremely clean, food was good and had different options every day. They have a food bar at the pool which you get the best toasties from. Pool area was great esp for the kids. Staff were excellent throughout. Felt that inside could be updated a few cracked tiles ect and bedroom linin did look worn but for the price we paid for a week its not enough to put me off coming back. It is a bit out of the way if you want to be in on the action but it's only a 10 minute walk into the centre and the train down is fairly regular. Entertainment team could maybe do with looking at what's on and it would have been nice for the mini disco for last longer as the kids loved it and maybe ditch the bingo? The kids don't want to play bingo they want to dance or play games. Overall though for the price an excellent hotel and the staff are honestly great and work so hard. Will definitely be back.