HOTEL HACIENDA SANTA CLARA

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Luxury
4.5 star property
8.8

Excellent

Luxury hotel

Take advantage of free full breakfast, a free daily manager's reception and a terrace at HOTEL HACIENDA SANTA CLARA. Treat yourself to spa services, such as hydrotherapy, a body treatment or a body scrub. Be sure to enjoy a meal at Santa clara, the on-site restaurant. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.

The current price is £119
additional charges may apply
23 Oct - 24 Oct

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, Multiple Beds

A hotel room with two beds, a wooden headboard, and a window with blue and yellow trim.

Superior Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

A neatly made bed with a floral bedspread, a wooden headboard, and a nightstand with a lamp.

Superior Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a drawer.

Standard Twin Room, 2 Single Beds

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Santa Rosa de Cabal is home to HOTEL HACIENDA SANTA CLARA. Museum of Art and Pereira's Art Museum are cultural highlights, and some of the area's landmarks include Church of Our Lady of Victories and Cesar Gaviria Trujillo Viaduct. Mariposario Bonita Farm and Pereira Cultural Center are also worth visiting. Spend some time exploring the area's activities, including hot springs. Visit our Santa Rosa de Cabal travel guide
Map
Vereda la Leona, Km 1 Via Termale, Santa Rosa de Cabal, Risaralda

What's nearby

  • A cascading waterfall surrounded by lush greenery and a small building.
    Santa Rosa de Cabal Hot Springs
    20 min drive - 6.3 miles
  • Las Araucarias Park
    7 min drive - 1.6 miles
  • Plaza de Mercado los Fundadores
    7 min drive - 1.6 miles
  • Church of Our Lady of Victories
    8 min drive - 1.6 miles
  • Termales - Balneario Santa Rosa de Cabal
    20 min drive - 6.3 miles

Getting around

  • Pereira (PEI-Matecaña Intl.)
    39 min drive

Restaurants

  • La Chambrana
    4 min drive
  • Royal Dog
    4 min drive
  • La Chingada
    4 min drive
  • Cada Coffee
    11 min walk
  • Chorizadas
    16 min walk

About this property

HOTEL HACIENDA SANTA CLARA

  • Luxury hotel
  • Take advantage of free full breakfast, a free daily manager's reception and a terrace at HOTEL HACIENDA SANTA CLARA. Treat yourself to spa services, such as hydrotherapy, a body treatment or a body scrub. Be sure to enjoy a meal at Santa clara, the on-site restaurant. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Smoke-free property, tour/ticket information and a 24-hour front desk
    • A banquet hall, multilingual staff and a reception hall
  • Room features
  • All guest rooms at HOTEL HACIENDA SANTA CLARA feature comforts, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Egyptian cotton sheets, pillowtop mattresses and down duvets
    • Rainfall showers and shampoo
    • 32-inch Smart TVs with Netflix, streaming services and cable channels
    • Wardrobes/cupboards, children's dinnerware and daily housekeeping

Similar properties

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  • Spa
  • Parking included
  • Free Wi-Fi
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additional charges may apply
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Santa clara

Family friendly

  • Children's dinnerware

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is HOTEL HACIENDA SANTA CLARA pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at HOTEL HACIENDA SANTA CLARA?

As of 23 Sept 2026, prices found for a 1-night stay for 2 adults at HOTEL HACIENDA SANTA CLARA on 23 Oct 2026 start from £119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL HACIENDA SANTA CLARA?

Self-parking is free at this property.

What time is check-in at HOTEL HACIENDA SANTA CLARA?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HOTEL HACIENDA SANTA CLARA?

Checkout is at 1:00 PM.

Where is HOTEL HACIENDA SANTA CLARA located?

Situated in Santa Rosa de Cabal, this luxury hotel is within 2 miles (3 km) of Las Araucarias Park, Church of Our Lady of Victories and Plaza de Mercado los Fundadores. Machete Park is 1.5 mi (2.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HOTEL HACIENDA SANTA CLARA Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 26 out of 35 reviews
Rating 8 - Good. 2 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Staff was extremely helpful and were eager to go the extra mile to take care of us.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Phenomenal staff with excellent service.
Visit the coffee farms 15-20 min away with breath taking views!!!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and location. Breakfast and lunch very tasty and reasonable. The staff was very attentive, helpful and knowledgeable of the area.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed our stay at the property. It was about 20 min from the famous hot springs. We had a wonderful breakfast every morning. The staff was always polite and helpful. Very recommended!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older but comfortable reasonably priced hotel. The staff is great. The manager is a nice young lady. It is very quiet and situated away from the town. Very helpful staff; Salomé cooked nice breakfast for us.Highly recommended.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Hacienda Santa Clara for two nights and had a great time. The room was clean and comfortable. The outdoors was beautiful and well maintained. Location was perfect, we were 35 mins from each of the termales. Very convenient.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

The Hacienda was absolutely gorgeous, The staff was very nice and very accommodating. It was not full the day that we visited, but the bedrooms were very clean, we could not used the sauna because it was not working and the jacuzzi never got heated I guess it got damaged or it did not got heated enough at the time we used it. Love the sight and the calmness of the place.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property, lots of flowers and birds, walking distance to town
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location.

It was a great experience our stay at Hacienda Santa Clara.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness
The place is unique real recommended
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive to our every need and very gracious and professional.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing place very recommend it . Definitely I ‘ll came back to this Hotel. Live it
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness
The rooms smelled musty. The bed sheets smelled like mildew. The beds were damp. The rooms were gross. The bathrooms are ok but small. The exterior is beautiful and the breakfast and service were excellent.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel without the staff would be 3.5. The attendants make this hotel a very nice experience. The attendants are extra nice.No AC but is quite cool at nights. The menu is a bit limited but what they offered was very good. If you don’t understand that bugs are part of the country scene this hotel is not for you. NO roaches to be clear but little flying bugs that are attracted to lights will pop up at night. Installing screens would help. Is affordable clean simple and comfortable
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar excelente
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
No te daban agua ni al llegar . Me fijé que en todos los hoteles que llegue te daban una botella de agua al llegar , pero aquí ni la primera fue de cortesía . La ventana no tenía mosquitero por lo que no podías abrirla y la llave de mi cuarto abría otros cuartos . Fuera de eso . La recepcionista muy amable . Y la chica del desayuno increíblemente eficiente . Estuvimos muy agusto
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa Finca Hotel pero aun mejor el servicio que recibimos por parte de Isabela, definitivamente hizo que nuestra estadía en esta hermosa finca fuera maravilloso, muy agradecidos con Isabela por el buen servicio ⭐️⭐️⭐️⭐️⭐️ El servicio de Spa estuvo genial Mauricio también estuvo al pendiente de que todo estuviera bien.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

Viaje Familiar al Eje Cafetero

El estado general de las habitaciones es muy regular: La primera habitación que entregaron no servían las llaves, luego entregaron otras habitaciones con maña limpieza. El personal se esfuerza por atender a los Clientes pero el Desayuno es muy poco y nada variado. El precio es alto para lo que realmente el Hotel ofrece y recortienfo la.zona hay muchas más opciones de alojamiento en Santa Rosa de Cabal. Las Termales muy desordenado, sucio, comida regular y entrada costosoa para ver una cascada y entrar en 3 piscnas repletas de gente. No dan ganas de volver numca más a las Termales.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
El precio es demasiado para lo que ofrece el hotel, el servicio del personal es muy bueno pero el hotel por el precio tenía más expectativas
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No se cumplió con la hora de la entrada, fue más tarde de lo estipulado. Lo mismo con el desayuno. Las almohadas de la cama muy incómodas. La habitación completamente cerrada sin aire. Tuvimos que dormir con las ventanas abiertas. La habitación olía a moho y humedad, El baño muy pequeño y la habitación no tenía sillas donde sentarse. El TV los controles malos y sin ningún canal de TV..
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendada , el lugar es hermoso , muy tranquilo, la comida deliciosa , pero lo más fabuloso es el personal. Angeles es increíble
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El Wifi no funcionaba, me parece extraño que la cena se pueda ordenar hasta las 6:30pm !! El lugar es muy bonito pero tienen de mejorar muchos detalles.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nous n’étions pas attendu malgré notre réservation,chambre sans eau chaude,sans wifi ….mais le personnel est vraiment adorable et le site est malgré tout très sympa
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy agradable y muy adecuado para ir a Termales de Santa Rosa. El hotel ofrece una sesión de jacuzzi y dispone de un buen restaurante. La habitación no es muy espacio sa pero dispone de todo lo necesario. Fue una estancia de dos días muy agradable y relajante
Stayed 2 nights in Aug 2023