Title: HOTEL HACIENDA SANTA CLARA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL HACIENDA SANTA CLARA Travelers find serenity through rejuvenating spa treatments at this welcoming retreat where warm hospitality creates a genuinely relaxing escape ## Photo gallery for HOTEL HACIENDA SANTA CLARA ![Couples treatment room(s), body treatments, hydrotherapy, aromatherapy - HOTEL HACIENDA SANTA CLARA (Santa Rosa de Cabal)](https://images.trvl-media.com/lodging/91000000/90050000/90049700/90049603/565a4443.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - HOTEL HACIENDA SANTA CLARA (Santa Rosa de Cabal)](https://images.trvl-media.com/lodging/91000000/90050000/90049700/90049603/d415df44.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), body treatments, hydrotherapy, aromatherapy - HOTEL HACIENDA SANTA CLARA (Santa Rosa de Cabal)](https://images.trvl-media.com/lodging/91000000/90050000/90049700/90049603/2fbab1a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds - HOTEL HACIENDA SANTA CLARA (Santa Rosa de Cabal)](https://images.trvl-media.com/lodging/91000000/90050000/90049700/90049603/a22e4704.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - HOTEL HACIENDA SANTA CLARA (Santa Rosa de Cabal)](https://images.trvl-media.com/lodging/91000000/90050000/90049700/90049603/44bf5eee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL HACIENDA SANTA CLARA offers travelers a peaceful respite with rejuvenating spa services and scenic terrace views. The luxury property earns praise for its warm staff interactions and quality breakfast. Practical amenities include WiFi, luggage storage, and on-site parking. ## Reviews 8.8 Excellent ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Bar ## Room options ### Check availability for these dates Tonight [Feb 7 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=90049603&PinnedHotelID=90049603&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=90049603&PinnedHotelID=90049603&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 8 - Feb 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=90049603&PinnedHotelID=90049603&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=90049603&PinnedHotelID=90049603&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=90049603&PinnedHotelID=90049603&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=90049603&PinnedHotelID=90049603&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=90049603&PinnedHotelID=90049603&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=90049603&PinnedHotelID=90049603&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Superior Room, Multiple Beds ![Superior Room, Multiple Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/91000000/90050000/90049700/90049603/045cc3b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds 8.0 Very good 1 review ### Highlights Connecting rooms available Smart TV Pillow menu Premium bedding Down duvet Egyptian cotton bed sheets Pillow-top bed Private bathroom - Bay view - 237 sq ft - Sleeps 4 - 2 King Beds ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/91000000/90050000/90049700/90049603/a22e4704.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Connecting rooms available Smart TV Pillow menu Egyptian cotton bed sheets Separate bedroom Pillow-top bed Down duvet Premium bedding - 237 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Twin Room, 2 Single Beds ![Standard Twin Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/91000000/90050000/90049700/90049603/5bcbc12c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds ### Highlights Connecting rooms available Smart TV Pillow menu Egyptian cotton bed sheets Separate bedroom Pillow-top bed Down duvet Premium bedding - 194 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Rosa-De-Cabal-Hotels-HOTEL-HACIENDA-SANTA-CLARA.h90049603.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Rosa-De-Cabal-Hotels-HOTEL-HACIENDA-SANTA-CLARA.h90049603.Hotel-Information) ## About the area Santa Rosa de Cabal is home to HOTEL HACIENDA SANTA CLARA. Lucy Tejada Cultural Center and Museum of Art are cultural highlights, and some of the area's landmarks include Church of Our Lady of Victories and Cesar Gaviria Trujillo Viaduct. Mariposario Bonita Farm and Boliz are also worth visiting. Spend some time exploring the area's activities, including hot springs. [Visit our Santa Rosa de Cabal travel guide](https://www.expedia.co.uk/Santa-Rosa-De-Cabal.dx6145181) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.86544%2C-75.60500&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nTRvOIMlBSZNnx5oVgIgV64fmqM=) Vereda la Leona, Km 1 Via Termale, Santa Rosa de Cabal, Risaralda ### What's nearby - ![Colombia , Salento 2022 - Termales Santa Rosa de Cabal is a Spa thermal baths immersed in nature outdoors with waterfall and hot water tubs for the well-being of the body - tourist attraction ](https://images.trvl-media.com/place/6145181/47845c1a-e73f-42de-ab4a-d431107cd2cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Rosa de Cabal Hot Springs 16 min drive \- 5.0 miles - Las Araucarias Park 7 min drive \- 1.4 miles - Plaza de Mercado los Fundadores 7 min drive \- 1.4 miles - Church of Our Lady of Victories 8 min drive \- 1.6 miles - Machete Park 9 min drive \- 1.6 miles ### Getting around - Pereira (PEI-Matecaña Intl.) 39 min drive ### Restaurants - arepas del pueblo 4 min drive - Choripaco, Chorizo Santarrosano 12 min walk - Don Julio Parador 12 min walk - Hotel Hacienda Santa Clara - La Chingada 4 min drive ## About this property ### HOTEL HACIENDA SANTA CLARA Luxury hotel Take advantage of free full breakfast, a free daily manager's reception and a terrace at HOTEL HACIENDA SANTA CLARA. Treat yourself to spa services, such as a facial, hydrotherapy or a body scrub. Be sure to enjoy a meal at Santa clara, the on-site restaurant. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy perks such as: - Free self-parking - A ballroom, a water dispenser and tour/ticket information - Multilingual staff, smoke-free property and luggage storage Room features All guest rooms at HOTEL HACIENDA SANTA CLARA feature comforts, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Egyptian cotton sheets, pillowtop mattresses and down duvets - Rainfall showers and shampoo - 32-inch Smart TVs with Netflix, streaming services and cable channels - Wardrobes/cupboards, children's dinnerware and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102010000/102009500/102009469/be41afda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel casa confort Santa Rosa de Cabal - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=102009469&PinnedHotelID=102009469&HadPinnedHotel=true®ionId=-1&adults=2) ![Elite Cabin | Bathroom | Shower, free toiletries, towels](https://images.trvl-media.com/lodging/22000000/21330000/21329900/21329856/b40ecc1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas La Herradura Santa Rosa de Cabal - Breakfast included - Pet-friendly - Parking included - Laundry room 10 Exceptional 22 reviews £83 additional charges may apply 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=21329856&PinnedHotelID=21329856&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/90000000/89230000/89225400/89225305/c8ed546d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VILLA NATALIA Santa Rosa de Cabal - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=89225305&PinnedHotelID=89225305&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools](https://images.trvl-media.com/lodging/106000000/105330000/105326100/105326064/ef578472.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Termales Santa Rosa de Cabal - Hotel Santa Rosa de Cabal - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 92 reviews £114 additional charges may apply 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=105326064&PinnedHotelID=105326064&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102350000/102342000/102341979/50826faa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FINCA LA FORTALEZA Santa Rosa de Cabal - Pool - Breakfast included - Spa - Parking included 10 Exceptional 2 reviews £27 additional charges may apply 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=102341979&PinnedHotelID=102341979&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/77000000/76790000/76783900/76783864/b910411b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Entre Lomas Dosquebradas - Breakfast included - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=76783864&PinnedHotelID=76783864&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/102000000/101330000/101322300/101322227/de55f17e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel mirador San jose Santa Rosa de Cabal - Spa - Pet-friendly - Parking included - Free Wi-Fi £22 additional charges may apply 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=101322227&PinnedHotelID=101322227&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/92000000/91220000/91210500/91210484/cd2d10d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Boutique Santa Rosanna Santa Rosa de Cabal - Breakfast included - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=91210484&PinnedHotelID=91210484&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Chalet, Bathtub, Garden View | Private spa tub](https://images.trvl-media.com/lodging/36000000/35590000/35589900/35589805/b2bd17f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lagos de Venecia Santa Rosa de Cabal - Pool - Hot tub - Pet-friendly - Kids’ pool 8.0 Very good 13 reviews £42 additional charges may apply 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=35589805&PinnedHotelID=35589805&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/92000000/91650000/91647100/91647054/7aea19c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### cabañas monaco Santa Rosa de Cabal - Parking included - Free Wi-Fi - Restaurant - Breakfast available 8.6 Excellent 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=91647054&PinnedHotelID=91647054&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=90049603&PinnedHotelID=90049603&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=90049603,102009469,21329856,89225305,105326064) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free full breakfast available daily 7:00 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception ### Restaurants on site - Santa clara ### Family friendly - Children's dinnerware ### Conveniences - 24-hour front desk - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### Spa - Aromatherapy - Body scrubs - Couples treatment rooms - Facials - Hot stone massages - Hydrotherapy - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - Ballroom - Banquet hall - Communal living room - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Pillow menu - Pillowtop mattress ### Bathroom - Hair dryer (on request) - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with cable channels - Netflix - Streaming services ### Food and drink - Champagne service - Free bottled water ### More - Access via exterior corridors - Connecting rooms available - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts debit cards and cash Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hacienda Santa Clara HOTEL HACIENDA SANTA CLARA Hotel HOTEL HACIENDA SANTA CLARA Santa Rosa de Cabal HOTEL HACIENDA SANTA CLARA Hotel Santa Rosa de Cabal ## Frequently asked questions ### Is HOTEL HACIENDA SANTA CLARA pet-friendly? ### How much is parking at HOTEL HACIENDA SANTA CLARA? ### What time is check-in at HOTEL HACIENDA SANTA CLARA? ### What time is check-out at HOTEL HACIENDA SANTA CLARA? ### Where is HOTEL HACIENDA SANTA CLARA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL HACIENDA SANTA CLARA Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 22 8 - Good 2 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Gustavo 26 Sept 2025 Liked: Amenities, property conditions & facilities Phenomenal staff with excellent service. ![Visit the coffee farms 15-20 min away with breath taking views!!!](https://a.travel-assets.com/ugc/hotel-reviews/4dbbeeb2-6837-4f31-95b2-767b13056b34-1758896582490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gustavo Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Osvaldo 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent and friendly staff ##### Osvaldo Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Alejandro 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing service and location. Breakfast and lunch very tasty and reasonable. The staff was very attentive, helpful and knowledgeable of the area. ##### Alejandro Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Jennifer 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities My family and I enjoyed our stay at the property. It was about 20 min from the famous hot springs. We had a wonderful breakfast every morning. The staff was always polite and helpful. Very recommended! ##### Jennifer Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kirit 18 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an older but comfortable reasonably priced hotel. The staff is great. The manager is a nice young lady. It is very quiet and situated away from the town. Very helpful staff; Salomé cooked nice breakfast for us.Highly recommended. ##### Kirit Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Henry 31 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at the Hotel Hacienda Santa Clara for two nights and had a great time. The room was clean and comfortable. The outdoors was beautiful and well maintained. Location was perfect, we were 35 mins from each of the termales. Very convenient. ##### Henry Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### maria 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful place The Hacienda was absolutely gorgeous, The staff was very nice and very accommodating. It was not full the day that we visited, but the bedrooms were very clean, we could not used the sauna because it was not working and the jacuzzi never got heated I guess it got damaged or it did not got heated enough at the time we used it. Love the sight and the calmness of the place. ##### maria Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Nayibe 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service and amazing place very recommend it . Definitely I ‘ll came back to this Hotel. Live it ![](https://a.travel-assets.com/ugc/hotel-reviews/d8e3dfd9-a334-4c47-9cbc-fdf68e0e67d8-1759238537338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3da4a6c-bdb2-4f1c-a444-48445ba91ea2-1759238538659.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/33fe9336-e8be-4d61-b835-2bed008835b6-1759238538600.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5dee2920-86e4-4bb9-9afb-b269f21c4448-1759238535922.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nayibe Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hector 5 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Location. It was a great experience our stay at Hacienda Santa Clara. ##### Hector Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### RAMON 11 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was extremely attentive to our every need and very gracious and professional. ##### RAMON Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Edelmiro 31 May 2023 Liked: Cleanliness The place is unique real recommended ##### Edelmiro Stayed 1 night in May 2023 ### 2/10 Terrible #### Gail 17 Aug 2025 Disliked: Cleanliness The rooms smelled musty. The bed sheets smelled like mildew. The beds were damp. The rooms were gross. The bathrooms are ok but small. The exterior is beautiful and the breakfast and service were excellent. ##### Gail Stayed 1 night in Aug 2025 ### 8/10 Good #### Alicia 28 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities This hotel without the staff would be 3.5\. The attendants make this hotel a very nice experience. The attendants are extra nice.No AC but is quite cool at nights. The menu is a bit limited but what they offered was very good. If you don’t understand that bugs are part of the country scene this hotel is not for you. NO roaches to be clear but little flying bugs that are attracted to lights will pop up at night. Installing screens would help. Is affordable clean simple and comfortable ##### Alicia Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Adriana 14 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities No te daban agua ni al llegar . Me fijé que en todos los hoteles que llegue te daban una botella de agua al llegar , pero aquí ni la primera fue de cortesía . La ventana no tenía mosquitero por lo que no podías abrirla y la llave de mi cuarto abría otros cuartos . Fuera de eso . La recepcionista muy amable . Y la chica del desayuno increíblemente eficiente . Estuvimos muy agusto ##### Adriana Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Daniel 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermosa Finca Hotel pero aun mejor el servicio que recibimos por parte de Isabela, definitivamente hizo que nuestra estadía en esta hermosa finca fuera maravilloso, muy agradecidos con Isabela por el buen servicio ⭐️⭐️⭐️⭐️⭐️ El servicio de Spa estuvo genial Mauricio también estuvo al pendiente de que todo estuviera bien. ##### Daniel Stayed 1 night in Jan 2025 ### 6/10 Okay #### Hernando 2 Jan 2025 Disliked: Cleanliness, room comfort #### Viaje Familiar al Eje Cafetero El estado general de las habitaciones es muy regular: La primera habitación que entregaron no servían las llaves, luego entregaron otras habitaciones con maña limpieza. El personal se esfuerza por atender a los Clientes pero el Desayuno es muy poco y nada variado. El precio es alto para lo que realmente el Hotel ofrece y recortienfo la.zona hay muchas más opciones de alojamiento en Santa Rosa de Cabal. Las Termales muy desordenado, sucio, comida regular y entrada costosoa para ver una cascada y entrar en 3 piscnas repletas de gente. No dan ganas de volver numca más a las Termales. ##### Hernando Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Maria Cristina 30 Dec 2024 Liked: Cleanliness, staff & service, room comfort El precio es demasiado para lo que ofrece el hotel, el servicio del personal es muy bueno pero el hotel por el precio tenía más expectativas ##### Maria Cristina Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Yaqueline 28 Dec 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities No se cumplió con la hora de la entrada, fue más tarde de lo estipulado. Lo mismo con el desayuno. Las almohadas de la cama muy incómodas. La habitación completamente cerrada sin aire. Tuvimos que dormir con las ventanas abiertas. La habitación olía a moho y humedad, El baño muy pequeño y la habitación no tenía sillas donde sentarse. El TV los controles malos y sin ningún canal de TV.. ##### Yaqueline Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Dyrna 30 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Súper recomendada , el lugar es hermoso , muy tranquilo, la comida deliciosa , pero lo más fabuloso es el personal. Angeles es increíble ##### Dyrna Stayed 1 night in Sep 2024 ### 6/10 Okay #### Enrique 4 Jan 2024 Liked: Cleanliness, staff & service El Wifi no funcionaba, me parece extraño que la cena se pueda ordenar hasta las 6:30pm !! El lugar es muy bonito pero tienen de mejorar muchos detalles. ##### Enrique Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Sophie 14 Nov 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Nous n’étions pas attendu malgré notre réservation,chambre sans eau chaude,sans wifi ….mais le personnel est vraiment adorable et le site est malgré tout très sympa ##### Sophie Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Francesc 12 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Es un lugar muy agradable y muy adecuado para ir a Termales de Santa Rosa. El hotel ofrece una sesión de jacuzzi y dispone de un buen restaurante. La habitación no es muy espacio sa pero dispone de todo lo necesario. Fue una estancia de dos días muy agradable y relajante ##### Francesc Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Cintia 25 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una experiencia muy linda. El lugar hermoso. Los cuartos muy limpios y cómodos. La atención de Isabella y Lorena excelente. Sin súper ajqbles y simpáticas. Dan la milla extra. Volvería feliz a quedarme allí. Lo recomiendo! ##### Cintia Stayed 3 nights in Jul 2023 ### 8/10 Good #### Wilman 6 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tuvimos buen servicio! Sin embargo, el servicio de desayuno incluido fue muy malo! Muy poco y demorado. ##### Wilman Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Sandra 31 Jul 2025 Liked: Staff & service ##### Sandra Stayed 1 night in Jul 2025 ---