Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall we had a fantastic vacation. Upon arrival at Palms 12A we had a number of issues. The screen door would not stay on tract, top shelf in dishwasher was broken, the Master Bedroom TV had no signal---also came with 4 remote! A guide as to use would have been helpful. Also main remote for channels had a number of keys that didn't work(no channel up). Also during our stay the keypad on the entry door malfunctioned and would not let us in. Benchmark maintenance came out and also could not even use their main code to open door. They changed batteries and "fixed" the lock only for it to malfunction 2 days later. Once again, Maintenance came out and ended up cutting us a key for use for the rest of our stay. Big Thank you to Bob, Jack and Randy for helping us out with all the issues.--Jack even gave us his private cell number if we had further issues with the keypad--which we ended up calling him.