The house itself is wonderful.. Well appointed, well decorated and stocked with everything you need at home and for the beach. Going in, you know that you have to bike to the beach area and carry all of your stuff. After locking up bikes, then hike some more, with all your stuff, to the beach. There is no running home because you forgot something or had to use the bathroom.
When we arrived at stated time, the maid service had not cleaned. Trash, towels, linens, dishes, etc....piled up everywhere. Not a good start. After a few hours of cleaning by the service that was called by the manager, we began to relax around dinner time.
We were promised wristbands for our crew to the Watercolor Resort. There were a pile of them on the kitchen counter when we arrived. This is where the pool is located and access to the beach, as well as food and bar. This Resort area is tightly controlled. When we rode all our bikes down to the Resort, we were turned away because our wristbands had expired. Okaayyy.....After several phone calls, we were allowed in on a "one" day pass until we could get our real wristbands. After some more phone calls and waiting we received them on our last day.
Despite these interruptions, our trip was great. Most importantly, the kids had a great time. The area is beautiful, clean and safe. If you are into walking, running, and biking, this is the place for you. Just remember to buy a lot of food and cook yourself....the cost of eating out was outrageous.....