Santa Maria di Merino Sanctuary

They changed 1 time the towels in almost 6 days of staying ! To change towels they will change 48 euros and I never said that ! Never cleaned the room !! Pics are not resl !!! Bed experience

The property is very unique and the staff helpful. However, no one asked us to register, people were very relaxed about paperwork and didn't seem aware of our stay as we hqd to confirm it many yltimes. Staff helped ua load our vehicles and took our keys but nevwe asked to settle the bill. About an hoir later while we were well on our way, they called to ask us to pay. We gqve them our visa number and info but the demanded a cheque, money transfer or cash. Terrible. My nephew who had hia wedding there ended up paying as they refused the crefit card. Not impressed!