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"The room was top notch. We requested a 5th floor room which was very quiet. The restaurant was okay. Heated pool looked nice but we didn't use it. I didn't expect to have to pay for parking though. There is plenty of area for parking."

"Nice!"

"It was great stay very comfortable the room very clean, I ordered dinner chicken wings were delicious. I parked right in front of my room."

"Hot tub was great"

"Parking was easy. Floors were not clean. They were swept, but not mopped. Our feet turned black after a couple of hours. I would say this place is stingy. Probably because Santa Cruz is a touristy place. No early check in unless you pay. It was less than an hour before check in and our toddler needed a nap. They offer free coffee and tea in the morning, but no liquid creamers like coffee mate. It was an average hotel. Beds seemed clean. "

"The property location was very convenient and closed to the wharf. The outside property is nice and well maintained. The room and the bed is ok. The only problem I have was the TV. TV needs to be updated because it’s too small and the remote doesn’t even work even if I had the front desk changed the battery. The complimentary breakfast is a hot meal of continental breakfast which is nice for them to offer."

"I love that the Hayes mansion is so close to everything you need to get to in the Bay Area. The breakfast is delicious and the pool is very enjoyable. Perfect for laying out in the sun. Stuff is delightful, and I love the history behind this mansion!"

"The tub was alitle to small breakfast I miss the eggs."

"Nice quiet place to stay."