Santa Cruz Mountains

The location was great! Room an amazing deal and well equipped. The check in process was terrible. No one at the desk for an hour. Then the room wasn’t ready. Waited another 25 mins for the desk agent to go check on the room. Otherwise great!

My room was lovely and relaxing. I didn't know how to adjust the air conditioner and a technician was sent up within a reasonable time to help. I wish I had had time to use the free bicycle and other amenities. The only thing I would change is that I couldn't make tea with the Nespresso machine - I prefer tea in the morning.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.