Title: SureStay Hotel by Best Western Santa Cruz Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay Hotel by Best Western Santa Cruz Relax under pool umbrellas or catch up on your favorite shows at our lobby TV. With a 24-hour front desk and smoke-free premises, this hotel has everything you need. ## Photo gallery for SureStay Hotel by Best Western Santa Cruz ![Lobby - SureStay Hotel by Best Western Santa Cruz (Santa Cruz)](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/cbbb1d71.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free cots/infant beds - SureStay Hotel by Best Western Santa Cruz (Santa Cruz)](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/8c25d2ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas - SureStay Hotel by Best Western Santa Cruz (Santa Cruz)](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/55d5b56d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - SureStay Hotel by Best Western Santa Cruz (Santa Cruz)](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/09ab1cad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - SureStay Hotel by Best Western Santa Cruz (Santa Cruz)](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/c94b77f2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Monterey Bay, SureStay Hotel by Best Western Santa Cruz provides the perfect blend of comfort and convenience. Unwind in the seasonal outdoor pool, stay connected with free in-room WiFi, or grab a snack from the vending machine - previous guests rave about the helpful staff. ## Reviews 6.6 ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping £65 includes taxes & fees 16 Feb - 17 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=913694&PinnedHotelID=913694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=913694&PinnedHotelID=913694&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=913694&PinnedHotelID=913694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=913694&PinnedHotelID=913694&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=913694&PinnedHotelID=913694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=913694&PinnedHotelID=913694&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=913694&PinnedHotelID=913694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=913694&PinnedHotelID=913694&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 12 of 12 rooms ### View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/1d38eabb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor ### Highlights Air conditioning Free cots/infant beds Fridge LCD TV Blackout curtains Shower/bath combination Private bathroom Hairdryer - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/26a5ee68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Free cots/infant beds Fridge LCD TV Separate bedroom Blackout curtains Shower/bath combination Private bathroom - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/1d38eabb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Free cots/infant beds Fridge LCD TV Separate bedroom Blackout curtains Shower/bath combination Private bathroom - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor ![Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor | Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/86866a9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor ### Highlights Air conditioning Free cots/infant beds Mini-fridge LCD TV Blackout curtains Shower/bath combination Private bathroom Hairdryer - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave ![Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/9568da9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave ### Highlights Air conditioning Free cots/infant beds Fridge LCD TV Blackout curtains Private bathroom Hairdryer Microwave - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave ![Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/913700/913694/51104aa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave ### Highlights Air conditioning Free cots/infant beds Fridge LCD TV Blackout curtains Private bathroom Hairdryer Microwave - Sleeps 4 - 2 Double Beds ### 1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator - Sleeps 2 ### 1 Queen, Mobility Accessible, Roll In Shower, - Sleeps 2 ### 2 Queen Beds, Non-Smoking, Work Desk, Microwave and Refrigerator - Sleeps 4 ### Accessible 2 Double Mobility Accessible Roll In Shower - Sleeps 4 ### Ground Floor King Room - Sleeps 2 ### Ground Floor 2 Queen Room - Sleeps 4 ## You may also like Ad ![Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/17600/17547/7551ef20_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn Santa Cruz North Westside Santa Cruz - Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 1,199 reviews £85 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Santa-Cruz-Hotels-Comfort-Inn-Santa-Cruz.h17547.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=6666&destination=Santa Cruz&destType=MARKET&latLong=36.978189,-122.024464&searchId=9a72a6a1-b10b-42c2-9e09-78af0d16adfa&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; American cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/11100/11056/72d750fe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Paradox, Autograph Collection Westside Santa Cruz - Pool - Hot tub - Pet-friendly - Free Wi-Fi 8.6 Excellent 1,207 reviews £105 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Santa-Cruz-Hotels-Hotel-Paradox.h11056.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=6666&destination=Santa Cruz&destType=MARKET&latLong=36.978189,-122.024464&searchId=9a72a6a1-b10b-42c2-9e09-78af0d16adfa&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/210000/201300/201285/27066e31_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Santa Cruz/Scotts Valley Santa Cruz - Pool - Hot tub - Pet-friendly - Free Wi-Fi 8.2 Very good 1,262 reviews £89 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Santa-Cruz-Hotels-Hilton-Santa-Cruz-Scotts-Valley.h201285.Hotel-Information?chkin=2026-2-18&chkout=2026-2-19&rm1=a2®ionId=6666&destination=Santa Cruz&destType=MARKET&latLong=36.978189,-122.024464&searchId=9a72a6a1-b10b-42c2-9e09-78af0d16adfa&top_cur=GBP) Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/8700/8673/51b001b4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Quinta Inn & Suites by Wyndham Santa Cruz Westside Santa Cruz - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 1,262 reviews £114 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Santa-Cruz-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Santa-Cruz.h8673.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=6666&destination=Santa Cruz&destType=MARKET&latLong=36.978189,-122.024464&searchId=9a72a6a1-b10b-42c2-9e09-78af0d16adfa&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2460000/2458100/2458057/703e2771.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Hotel & Suites Santa Cruz by IHG Westside Santa Cruz - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 8.6 Excellent 1,181 reviews £109 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Santa-Cruz-Hotels-Holiday-Inn-Express-Hotel-Suites-Santa-Cruz.h2458057.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=6666&destination=Santa Cruz&destType=MARKET&latLong=36.978189,-122.024464&searchId=9a72a6a1-b10b-42c2-9e09-78af0d16adfa&top_cur=GBP) Ad ![Property grounds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27600/27566/c34aff65_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Chaminade Resort & Spa Santa Cruz - Pool - Hot tub - Spa - Pet-friendly 8.0 Very good 1,000 reviews £140 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Santa-Cruz-Hotels-Chaminade-Resort-Spa.h27566.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=6666&destination=Santa Cruz&destType=MARKET&latLong=36.978189,-122.024464&searchId=9a72a6a1-b10b-42c2-9e09-78af0d16adfa&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-SureStay-Hotel-By-Best-Western-Santa-Cruz.h913694.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-SureStay-Hotel-By-Best-Western-Santa-Cruz.h913694.Hotel-Information) ## About the area Located near the beach, SureStay Hotel by Best Western Santa Cruz is in Westside Santa Cruz, a neighbourhood in Santa Cruz. Santa Cruz Beach Boardwalk is a popular attraction and the area's natural beauty can be seen at Monterey Bay and Capitola Beach. Monterey Bay National Marine Sanctuary Exploration Center and Santa Cruz Museum of Natural History are also worth visiting. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. [Visit our Santa Cruz travel guide](https://www.expedia.co.uk/Santa-Cruz.dx6666) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.97995%2C-122.01961&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=omWcyfO0xBEaEulzxhqfAhtzzkA=) 516 Water St, Santa Cruz, CA, 95060 ### What's nearby - ![EN5XP1 Street scene in autumn with shops art galleries on Ocean Avenue Carmel Monterey County California](https://images.trvl-media.com/place/6351808/ef056b2b-5188-40e2-985c-ead470ec0f72.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ocean Street 2 min walk \- 0.1 miles - ![CWFJJA USA California CA Santa Cruz clock tower and trolley on Pacific Avenue](https://images.trvl-media.com/place/6327592/765dd2b7-8dc8-43e9-a63e-99581f2057c7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pacific Avenue 10 min walk \- 0.6 miles - ![Exterior of the chapel and bell tower at Mission Santa Cruz. Mission Santa Cruz was a Spanish mission founded by the Franciscan order in 1791 as the 12th california mission.](https://images.trvl-media.com/place/6068431/5f1c343e-eb95-4a5c-b1b3-6cb912bf4e58.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mission Santa Cruz 11 min walk \- 0.6 miles - ![Famous surfing beach town! California](https://images.trvl-media.com/place/6666/86ce10b1-7f0c-424b-bfee-26cbbec81a2b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Cruz Beach Boardwalk 3 min drive \- 1.2 miles - ![Pier at Santa Cruz, California](https://images.trvl-media.com/place/6209895/eb65cea1-184a-499c-ae20-633fad3592be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Cruz Wharf 4 min drive \- 1.6 miles ### Getting around - Watsonville, CA (WVI-Watsonville Municipal) 27 min drive ### Restaurants - McDonald's 7 min walk - Taqueria Los Pericos 7 min walk - Jack in the Box 4 min walk - Woodstock's Pizza Santa Cruz 12 min walk - 四姐 Special Noodle 10 min walk ## About this property ### SureStay Hotel by Best Western Santa Cruz Hotel near Santa Cruz Beach Boardwalk SureStay Hotel by Best Western Santa Cruz provides free continental breakfast and more. Guests can connect to free in-room WiFi. Other perks at this hotel include: - A seasonal outdoor pool, along with pool umbrellas - Free self-parking - Express check-out, a TV in reception and a 24-hour front desk - Smoke-free property and a vending machine - Guest reviews give top marks for the helpful staff Room features All 50 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and desk chairs. More amenities include: - Recycling and LED light bulbs - Bathrooms with free toiletries and hairdryers - 40-inch LCD TVs with premium channels - Mini fridges, microwaves and free infant beds ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/890900/890831/w1224h886x33y25-a4feb59a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fireside Inn Santa Cruz Westside Santa Cruz - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk 7.0 Good 1,003 reviews £53 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=890831&PinnedHotelID=890831&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/2000000/1660000/1652500/1652437/0fb90d92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Pacific Lodge Westside Santa Cruz - Pool - Hot tub - Pet-friendly - Parking included 8.6 Excellent 1,299 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=1652437&PinnedHotelID=1652437&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2460000/2458100/2458057/703e2771.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Santa Cruz by IHG Westside Santa Cruz - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 8.6 Excellent 1,181 reviews £109 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=2458057&PinnedHotelID=2458057&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7320000/7317900/7317889/06f0a3b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Echo Inn and Beach Cottages Eastside Santa Cruz - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 580 reviews £110 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=7317889&PinnedHotelID=7317889&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/17300/17209/4bca3470.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Inn Westside Santa Cruz - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.0 Very good 1,001 reviews £61 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=17209&PinnedHotelID=17209&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/10000000/9680000/9675400/9675322/a7fdb853.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mission Inn Westside Santa Cruz - Hot tub - Breakfast included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 1,005 reviews £80 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=9675322&PinnedHotelID=9675322&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1742400/1742350/54cec646.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riverside Inn & Suites Santa Cruz Westside Santa Cruz - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 863 reviews £49 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1742350&PinnedHotelID=1742350&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/10000000/9490000/9487600/9487548/7bf19732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Vista Suites Westside Santa Cruz - Free Wi-Fi - Housekeeping - Microwave 8.6 Excellent 1,002 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=9487548&PinnedHotelID=9487548&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/48000000/47090000/47083800/47083738/5bfd8d1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Santa Cruz West, CA Westside Santa Cruz - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 635 reviews £90 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=47083738&PinnedHotelID=47083738&HadPinnedHotel=true®ionId=-1&adults=2) ![Newly Remodeled 2 Queen Bed + Sofa Bed | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/93000000/92190000/92182400/92182364/843b93df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seaside Inn & Suites Westside Santa Cruz - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.6 Excellent 945 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=92182364&PinnedHotelID=92182364&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=913694&PinnedHotelID=913694&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=913694,890831,1652437,2458057,7317889) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free continental breakfast available daily 7:00 AM to 9:00 AM ### Things to do - Outdoor pool - TV in common areas ### Family friendly - In-room cot - In-room microwave - Mini-fridge - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Outdoors - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 2 buildings - 2 floors - At least 80% lighting from LEDs - Local culture and ecosystem education - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch LCD TV with premium satellite channels ### Food and drink - Coffee/tea maker - Microwave - Mini-fridge ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - LED lighting - Phone - Recycling - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions An adult aged 18 or older must assume all liability for the booking Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 30.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: USD 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Masks are required at the property for guests who have not received COVID-19 vaccination If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The seasonal pool will be open from March to October Pool access available from 9 AM to 9:00 PM ### Property is also known as Ramada Limited Hotel Santa Cruz Ramada Limited Santa Cruz Ramada Santa Cruz Santa Cruz Ramada Ramada Limited Santa Cruz Water Street Hotel Santa Cruz Ramada Limited Santa Cruz Hotel Ramada Limited Santa Cruz Surestay By Best Santa Cruz SureStay Hotel by Best Western Santa Cruz Hotel SureStay Hotel by Best Western Santa Cruz Santa Cruz SureStay Hotel by Best Western Santa Cruz Hotel Santa Cruz ## Frequently asked questions ### Does SureStay Hotel by Best Western Santa Cruz have a pool? ### How much does it cost to stay at SureStay Hotel by Best Western Santa Cruz? ### Is SureStay Hotel by Best Western Santa Cruz pet-friendly? ### How much is parking at SureStay Hotel by Best Western Santa Cruz? ### What time is check-in at SureStay Hotel by Best Western Santa Cruz? ### What time is check-out at SureStay Hotel by Best Western Santa Cruz? ### Where is SureStay Hotel by Best Western Santa Cruz located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SureStay Hotel by Best Western Santa Cruz Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 7.2 Location ### 7.2 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 221 8 - Good 245 6 - Okay 219 4 - Poor 164 2 - Terrible 152 ## Reviews ### 10/10 Excellent #### Robert 2 Nov 2025 Liked: Cleanliness, property conditions & facilities Staff was excellent, room was clean and location was great. ##### Robert Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Teresita 14 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful staff… room had air conditioning and plenty safe parking ##### Teresita Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Michelle 30 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very helpful, quite, clean, and comfortable couldnt ask for more. ##### Michelle Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### IRIS 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fast check-in, comfortable room, and everything was simple and easy. Great place for a quick stay! ##### IRIS Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Chris 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great value and strong ac, easy parking and breakfast. ##### Chris Stayed 4 nights in Aug 2025 ### 8/10 Good #### Maria 15 Nov 2025 Very clean, ##### Maria Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Steven 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, comfy bed, the same cable system I have at home easy to use. ##### Steven Stayed 1 night in Oct 2025 ### 10/10 Excellent #### David 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff, very knowledgeable and friendly. Grounds were very well taken care of. You couldn’t get a better place for the price anywhere in Santa Cruz ##### David Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Rebecca 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was so comfortable! The size is perfect! The bed was so comfortable! ##### Rebecca Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ed 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay! Staff very friendly. ##### Ed Stayed 1 night in Feb 2025 ### 8/10 Good #### Jack 16 Jun 2025 Liked: Cleanliness, staff & service The management was absolutely great! Friendly, curious & very helpful. Top notch. Best part of our experience. ##### Jack Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Dominique 16 Jul 2025 Disliked: Property conditions & facilities Garbage left in the closet and drawers when we arrived no soap. Staff was nice and helpful. Parking is rough ##### Dominique Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Svetlana 3 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, clean and the staff are very nice. ##### Svetlana Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Rosa 13 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and very welcome service. ##### Rosa Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Juan 28 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff was very nice and helpful ##### Juan Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Chad 9 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff! Pool was awesome on a hot day. ##### Chad Stayed 1 night in Jul 2024 ### 4/10 Poor #### David Jackson 21 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So so Negatives: Dingy and dusty, rough sleeping arrangements, trash left in room. The positives: extra pillows, close to downtown, Continental breakfast was good, secure doors, hot water. ##### David Jackson Stayed 2 nights in Apr 2025 ### 8/10 Good #### Leigh Anne 13 Apr 2024 Liked: Cleanliness, staff & service Really nice staff! Renovated rooms. ##### Leigh Anne Stayed 1 night in Apr 2024 ### 8/10 Good #### Patrick 16 Dec 2024 Liked: Staff & service #### Inexpensive. Nice Location. If I were to guess, I would say that this was a dilapidated property that was recently purchased and quickly renovated. It isn't perfect, but it's cheap and the staff are friendly. The really nice thing about this place is the location. It's a 5 minute walk to Maitreya Retreat, Enterprise Rent-a-car, and Santa Cruz Diner. ##### Patrick Stayed 1 night in Dec 2024 ### 6/10 Okay #### Yarelin 15 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Too noisy during the night but staff was wonderful and very accommodating to anything you needed ##### Yarelin Stayed 1 night in Apr 2024 ### 10/10 Excellent #### James 28 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Warm, Comfortable Stay for UC Santa Cruz Drop-off I recently stayed here while dropping my daughter off at UC Santa Cruz, and I couldn't have been more pleased with the experience. The staff were incredibly friendly and accommodating, allowing me to check in a bit early, which made my busy schedule a lot easier. The room itself was just as advertised—clean, comfortable, and quiet, providing a relaxing space to unwind after a long day. The attention to detail and welcoming atmosphere made my stay feel pleasant and stress-free. Overall, it was the perfect base for a memorable trip to Santa Cruz, and I'd happily stay here again. ##### James Stayed 1 night in Sep 2024 ### 6/10 Okay #### Erika 20 May 2024 Liked: Staff & service Front was friendly. However there was no hot water on one of the days in the morning that we stayed there. ##### Erika Stayed 2 nights in May 2024 ### 6/10 Okay #### Mara 13 Apr 2024 Liked: Staff & service, amenities Laura was so sweet and nice at check in. We were the first ones there so she gave us options on which room we’d like better which was very sweet! It looks like it was in the middle of remodeling so some areas looked nice but definitely needed a new paint job on the interior. It was quiet and comfortable. Location had a few homeless lurking about but overall stay way nice. Got the job done! ##### Mara Stayed 1 night in Apr 2024 ### 6/10 Okay #### Ramon 15 Jul 2024 Place was nice only thing I had an issue with was some outlets not working. The mini fridge and microwave were disconnected and nowhere to connect them. Other than that it was nice specially the breakfast they offer was really good! ##### Ramon Stayed 1 night in Jul 2024 ### 4/10 Poor #### Haimant 23 Sept 2023 Disliked: Amenities, property conditions & facilities Room wasn’t ready, breakfast was served late. Sheets weren’t clean. Staff was friendly and helpful. Thanks ##### Haimant Stayed 1 night in Sep 2023 ---