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Hotel Silken Atlántida Santa Cruz

Photo gallery

Featured image
Terrace/patio
Flat-screen TV
Flat-screen TV
Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Silken Atlántida Santa Cruz

VIP Access

Hotel Silken Atlántida Santa Cruz

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationCesar Manrique Waterpark8 min walk
  • Popular LocationTenerife Auditorium9 min walk
  • Popular LocationPlaza de Espana18 min walk
  • AirportSanta Cruz de Tenerife (TFN-Tenerife North)9 min drive

Choose dates to view prices

About this area

Santa Cruz de Tenerife

Located in Santa Cruz de Tenerife, Hotel Silken Atlántida Santa Cruz is connected to a shopping centre. Nuestra Senora de la Concepcion Church and Heliodoro Rodriguez Lopez Stadium are local landmarks, and some of the area's attractions include Cesar Manrique Waterpark and Palmetum of Santa Cruz de Tenerife. Take the opportunity to explore the area for water adventures such as snorkelling.
Popular Location

What's nearby

  • El Tanque Cultural Space - 3 min walk
  • Centro Comercial Meridiano - 5 min walk
  • Cesar Manrique Waterpark - 8 min walk
  • Tenerife Auditorium - 9 min walk
  • Plaza de Espana - 18 min walk

Getting around

  • Chimisay - 9 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 9 min drive

Restaurants

  • JARDIN DE TACORONTE — 1 min walk
  • Santa Cruz - 5 min walk
  • Strasse - 5 min walk
  • L'vogue - 5 min walk
  • El Rincon Del Tete - 6 min walk

About this property

Hotel Silken Atlántida Santa Cruz

Hotel connected to a shopping centre in Santa Cruz de Tenerife with restaurant
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a spa tub are on-site. All 144 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find room service and free newspapers.
Hotel Silken Atlántida Santa Cruz offers 144 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a bath, designer toiletries, bidets and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)
  • Extended parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: EUR 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Self-parking fee: EUR 12 per day
  • Extended parking fee: EUR 12 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Property registration number B01568377

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Silken Atlántida
Silken Atlántida Hotel
Silken Atlántida Hotel Santa Cruz
Silken Atlántida Santa Cruz
Silken Santa Cruz
Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlántida Santa Cruz Hotel
Silken Atlántida Santa Cruz Santa Cruz De Tenerife
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Silken Atlantida Santa Cruz
Hotel Silken Atlántida Santa Cruz Hotel
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 388 out of 761 reviews
5 - Excellent 51%
Rating 4 - Good. 294 out of 761 reviews
4 - Good 39%
Rating 3 - Okay. 53 out of 761 reviews
3 - Okay 7%
Rating 2 - Poor. 20 out of 761 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 761 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Overall, very good. Staff is friendly and helpful
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel worthy of its 4 stars. Nice service staff who converse well in English. Free parking for Hotels.com gold member is a huge perk as onsite parking is typically 12euros per day. Also they gave us a free upgrade which was nice. Comfortable beds with nice pillow choice.Recommended overall!
Stayed 5 nights in Dec 2020

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clean. Safe. Good location. Excellent staff. Felt very covid safe. Rooms and hotel were spotless. Friendly. Near to the main bus routes and shops.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020