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Indoor spa bath
Indoor spa bath
Indoor spa bath
Terrace/patio

Guest reviews

4.4/5 Excellent
728 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationEl Tanque Cultural Space3 min walk
Popular LocationCentro Comercial Meridiano5 min walk
Popular LocationCesar Manrique Waterpark8 min walk
AirportSanta Cruz de Tenerife (TFN-Tenerife North)9 min drive

Choose dates to view prices

  • Comfort Twin Room

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsComfort Twin Room
  • Double Room Single Use

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 1
    • 2 Single Beds
    More detailsDouble Room Single Use
  • Offer

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsOffer
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Junior Suite (Silken Club)

    Room amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsJunior Suite (Silken Club)
  • Silken Club

    4.2/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsSilken Club

About this area

Santa Cruz de Tenerife

Located in Santa Cruz de Tenerife, Hotel Silken Atlántida Santa Cruz is connected to a shopping centre. Cesar Manrique Waterpark and Real Club de Golf de Tenerife are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Teresitas Beach and Caleta de Negros. Looking to enjoy an event or a game while in town? See what's going on at Heliodoro Rodriguez Lopez Stadium, or consider a night out at El Tanque Cultural Space. Take the opportunity to explore the area for water adventures such as snorkelling.

Visit our Santa Cruz de Tenerife travel guide
Map
Popular Location

What's nearby

  • El Tanque Cultural Space - 3 min walk
  • Centro Comercial Meridiano - 5 min walk
  • Cesar Manrique Waterpark - 8 min walk
  • Heliodoro Rodriguez Lopez Stadium - 9 min walk
  • Tenerife Auditorium - 9 min walk

Getting around

  • Chimisay - 10 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 9 min drive

Restaurants

  • JARDIN DE TACORONTE — 1 min walk
  • Tasca de Pincho en Pincho - 1 min walk
  • Viña Lagar - 1 min walk
  • La Taberna del Cortijo - 1 min walk
  • Sakura VII - 2 min walk

About this property

Hotel Silken Atlántida Santa Cruz

Hotel connected to a shopping centre in Santa Cruz de Tenerife with restaurant
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a spa tub and a sauna are on-site. All 144 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Guests will also find room service (during limited hours), free newspapers and hairdryers.
Hotel Silken Atlántida Santa Cruz offers 144 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a bath, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available through room service
Hand sanitiser provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 12 per day
  • Extended parking: EUR 12 per night
  • Local area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: EUR 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hairdryer

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Self-parking fee: EUR 12 per day
  • Extended parking fee: EUR 12 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Property registration number B01568377

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlántida Santa Cruz Hotel
Silken Atlántida Santa Cruz Santa Cruz De Tenerife
Silken Atlántida Santa Cruz
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Silken Atlantida Santa Cruz
Hotel Silken Atlántida Santa Cruz Hotel
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife

Frequently asked questions

Can I cancel my reservation for free at Hotel Silken Atlántida Santa Cruz and receive a full refund?
Yes, Hotel Silken Atlántida Santa Cruz offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Silken Atlántida Santa Cruz cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Silken Atlántida Santa Cruz?
Self-parking is available for EUR 12 per day. Extended parking is available for EUR 12 per night.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is Hotel Silken Atlántida Santa Cruz located?
Situated near the airport, this hotel is within 1 mi (2 km) of El Tanque Cultural Space and Plaza de Espana. Centro Comercial Meridiano and Cesar Manrique Waterpark are also within 10 minutes.

Guest reviews

Overall score and ratings for Hotel Silken Atlántida Santa Cruz

4.4
Excellent
5 - Excellent
368
4 - Good
286
3 - Okay
51
2 - Mediocre
17
1 - Poor
6
4.4
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.3
Property condition

1/5

    Hotel notified they will be closed closed before we arrived, to CV crisis

    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Hotel is The Ideal Location For Visiting Santa Cru

    When We Visit Santa Cruz we always stay at Silken atlantida. Rooms usually good but on this visit we were given room 301. It was excellent. Staff always pleasant and helpful. Car park the bonus for our short stays.

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Breakfast not good value. But everything else good

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Feb 2020