Hipotels Hipocampo Palace & Spa

Photo gallery for Hipotels Hipocampo Palace & Spa

Featured image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Hipotels Hipocampo Palace & Spa

Hipotels Hipocampo Palace & Spa

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Carrer S'estanyol, 13, Cala Millor, Sant Llorenc des Cardassar, Mallorca, 7560

Explore the area

  • Popular LocationPunta de N'Amer4 min walk
  • Popular LocationCala Millor Beach4 min walk
  • Popular LocationTorrent de Ca n'Amer17 min walk

Choose dates to view prices

About this area

Cala Millor

Located in Sant Llorenc des Cardassar, Hipotels Hipocampo Palace & Spa is next to a golf course and near the beach. Club De Golf de Son Servera and Canyamel Golf are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Safari Zoo and Coves dels Hams. Regional Museum of Arta and Sa Torre Cega are also worth visiting. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with horse riding and rock climbing.

What's nearby

  • Punta de N'Amer - 4 min walk
  • Cala Millor Beach - 4 min walk
  • Torrent de Ca n'Amer - 17 min walk
  • Punta de N'Amer Watch Tower - 1 min drive
  • Playa de Sa Coma - 5 min drive

Getting around

  • Manacor Station - 21 min drive
  • Palma de Mallorca (PMI) - 56 min drive

Restaurants

  • Restaurante Buffet — 1 min walk
  • Snack Pool Bar — 1 min walk
  • Amapola - 3 min walk
  • Rancho Bonanza - 7 min walk
  • Sportsmans - 7 min walk

About this property

Hipotels Hipocampo Palace & Spa

Luxury hotel with full-service spa and restaurant
Along with a full-service spa, this hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, a nightclub and 2 bars/lounges are on-site. All 203 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and TVs with satellite channels. Guests will also find balconies, minibars and room service.
Hipotels Hipocampo Palace & Spa offers 203 forms of accommodation with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 5 per day)
  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–11:00 AM: EUR 17-35 per person
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 18 holes of golf
  • 6 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 20-inch TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a strict dress code in the restaurant. Shorts are not permitted at dinner for guests age 17 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 17 and EUR 35 per person (approximately)
  • Uncovered self-parking fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hipocampo Palace Hotel
Hipocampo Palace Hotel Sant Llorenc des Cardassar
Hipocampo Palace Sant Llorenc des Cardassar
Hipocampo Palace
Hipotels Hipocampo Palace Hotel Sant Llorenc des Cardassar
Hipotels Hipocampo Palace Sant Llorenc des Cardassar
Hipotels Hipocampo t Llorenc
Hipotels Hipocampo & Spa
Hipotels Hipocampo Palace & Spa Hotel
Hipotels Hipocampo Palace & Spa Sant Llorenc des Cardassar
Hipotels Hipocampo Palace & Spa Hotel Sant Llorenc des Cardassar

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 229 out of 321 reviews
5 - Excellent 71%
Rating 4 - Good. 69 out of 321 reviews
4 - Good 21%
Rating 3 - Okay. 17 out of 321 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 321 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 321 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An idyllic resort hotel in Cala Millor
Awesome hotel with flawless customer service, amazing food, pool area and spa. I have loved dearly my stay at Hipotel Hipocampo Palace. I can see why so many of its guests return each year. It is a stand out location in the resort town of Cala Millor.
Stayed 7 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel and excellent service all round
Stayed 9 nights in Jul 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent. Made sure that stay was a great one. The restaurant provided a magnificent dining experience. The room was cleaned and comfortable.
Stayed 3 nights in Nov 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One issue
Only issue was as the weather wasn’t very warm the pool was freezing and they don’t heat it. The breakfast was superb!
Stayed 7 nights in Sep 2019