Title: Hotel Hacienda Los Volcanes Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda Los Volcanes Hotel with free breakfast, in the vicinity of Casa Santo Domingo Museum ![Exterior](https://images.trvl-media.com/lodging/37000000/36380000/36372400/36372356/9746bc80.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/37000000/36380000/36372400/36372356/9928b750.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool](https://images.trvl-media.com/lodging/37000000/36380000/36372400/36372356/97b0f0b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 2 Queen Beds, Garden View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/37000000/36380000/36372400/36372356/331a25bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/37000000/36380000/36372400/36372356/249c8656.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda Los Volcanes, near Antigua Guatemala Cathedral, offers easy access to local culture. Guests enjoy free breakfast, international cuisine on-site, and can stroll to La Merced Church after relaxing in the garden. In-room WiFi keeps everyone connected. 8.0 Very good ## Popular amenities - Breakfast included - Room service - 24/7 front desk - Housekeeping - Laundry - Parking included ## Room options ### Check availability for these dates # Tonight [Sept 22 - Sept 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=36372356&PinnedHotelID=36372356&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-22&endDate=2025-09-23&selected=36372356&PinnedHotelID=36372356&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 23 - Sept 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=36372356&PinnedHotelID=36372356&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=36372356&PinnedHotelID=36372356&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=36372356&PinnedHotelID=36372356&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=36372356&PinnedHotelID=36372356&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=36372356&PinnedHotelID=36372356&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=36372356&PinnedHotelID=36372356&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Deluxe Double Room, 1 King Bed, Mountain View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/37000000/36380000/36372400/36372356/64839f09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Mountain View 10.0 Exceptional 1 review ### Highlights Garden Soundproofed Individually furnished Individually decorated Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains - Mountain view - Sleeps 3 - 1 King Bed ![Deluxe Double Room, 2 Queen Beds, Garden View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/37000000/36380000/36372400/36372356/331a25bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Queen Beds, Garden View ### Highlights Garden Soundproofed Individually furnished Individually decorated Connecting rooms available Free cots/infant beds Flat-screen TV Blackout curtains - 344 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Mateo-Milpas-Altas-Hotels-Hotel-Hacienda-Los-Volcanes.h36372356.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Mateo-Milpas-Altas-Hotels-Hotel-Hacienda-Los-Volcanes.h36372356.Hotel-Information) ## About the area Villa Nueva is home to Hotel Hacienda Los Volcanes. Central Park and Santa Catalina Arch are notable landmarks, and travellers looking to shop may want to visit Antigua Market. Casa Santo Domingo Museum and Antigua Guatemala Cathedral are two other places to visit that come recommended. [Visit our Villa Nueva travel guide](https://www.expedia.co.uk/Villa-Nueva.dx553248635975862521) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.57311%2C-90.64287&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GRaeTC6wq1v0lST79bf-ObSR67M=) Car. de San Lucas a Barcenas Granja 37, Villa Nueva ### What's nearby - Casa Santo Domingo Museum - 20 min drive - 7.9 miles - Santa Catalina Arch - 21 min drive - 8.4 miles - La Merced Church - 21 min drive - 8.4 miles - Central Park - 21 min drive - 8.4 miles - Antigua Guatemala Cathedral - 21 min drive - 8.4 miles ### Getting around - Guatemala City (GUA-La Aurora Intl.) - 55 min drive ### Restaurants - ‪Antigua’s Ceviche - ‬6 min drive - ‪Hacienda Los Volcanes - ‬3 min walk - ‪Burger King - ‬8 min drive - ‪McDonald's - ‬7 min drive - ‪El Cafetalito San Lucas - ‬7 min drive ## About this property ### Hotel Hacienda Los Volcanes Hotel near Casa Santo Domingo Museum Located close to Antigua Guatemala Cathedral and La Merced Church, Hotel Hacienda Los Volcanes provides free breakfast (local cuisine), a terrace and a coffee shop/cafe. The on-site local and international cuisine restaurant, Hacienda Los Volcanes, offers breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Airport pick-up service (surcharge), luggage storage and a banquet hall - A front desk safe, free newspapers and a TV in reception Room features All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces, as well as thoughtful touches such as late-night room service and free WiFi. Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Showers, hairdryers and shampoo - 36-inch flat-screen TVs with cable channels - Private gardens, free tea bags/instant coffee and electric kettles ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge - Free secured, uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free local cuisine breakfast available daily 7:00 AM to 11:00 AM - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Hacienda Los Volcanes ### Things to do - Playground - TV in common areas ### Family friendly - In-room cot - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 300 meeting rooms - Business centre - Conference centre (2,863 square foot of space) ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessibility - Wheelchair-accessible parking ### More - Banquet hall - Designated smoking areas (fines apply) - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 36-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Late-night room service - Tea bags/instant coffee ### More - Connecting rooms available - Desk - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are available for USD 25.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 10 per person - Airport shuttle fee per child: USD 10 (up to 12 years old) - Rollaway bed fee: USD 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as HOTEL HACIENDA LOS VOLCANES Hotel San Mateo Milpas Altas HOTEL HACIENDA LOS VOLCANES Hotel HOTEL HACIENDA LOS VOLCANES San Mateo Milpas Altas Hacienda Los Volcanes Hacienda Los Volcanes Nueva Hotel Hacienda Los Volcanes Hotel Hotel Hacienda Los Volcanes Villa Nueva Hotel Hacienda Los Volcanes Hotel Villa Nueva ## Frequently asked questions ### Is Hotel Hacienda Los Volcanes pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Hacienda Los Volcanes? > Self-parking is free at this property. ### What time is check-in at Hotel Hacienda Los Volcanes? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Hacienda Los Volcanes? > Checkout is at 1:00 PM. ### Does Hotel Hacienda Los Volcanes provide a shuttle to the airport? > Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 10 per person applies. ### Where is Hotel Hacienda Los Volcanes located? > Situated in Villa Nueva, this hotel is within 9 mi (15 km) of Casa Santo Domingo Museum, Central Park and Antigua Guatemala Cathedral. Santa Catalina Arch and La Merced Church are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Hacienda Los Volcanes Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Amenities ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 9 8 - Good 1 6 - Okay 3 4 - Poor 0 2 - Terrible 2 ### 10/10 Excellent #### Rolando 13 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Best place ##### Rolando Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Renee 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful gem of a place in the country. Comfy beds, animals for the kids to look at, and delicious food at the restaurant. Will be returning when we are in the area again! ##### Renee Stayed 1 night in Aug 2024 ### 6/10 Okay #### Hannah 8 Sept 2024 Disliked: Cleanliness, staff & service, amenities It was okay. ##### Hannah Stayed 1 night in Aug 2024 ### 2/10 Terrible #### carlos 20 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The place is nice, but the service and the restaurant is so bad. I got Check in it was supposed to be at three not at 4 PM The customer service of the Manager itself. It was really bad. He promised a bottle of wine for the inconvenience and he gave me his two glasses by the way I didn’t accept it. ##### carlos Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Angela 9 Dec 2024 ##### Angela Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ronald 4 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Ronald Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Odilia 9 Aug 2024 Disliked: Staff & service, property conditions & facilities #### Mala experiencia Al final muy mal porque Al hacer check out nos salieron con que había una sábana manchada y que había que pagar el equivalente a US 45, y como no hacen la revisión en el momento, era su palabra contra la nuestra y si no pagábamos no nos dejaban salir , al final mejor pagamos lo que consideramos una extorsion ##### Odilia Stayed 1 night in Aug 2024 ### 6/10 Okay #### Stephen 5 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Stephen Stayed 1 night in Jul 2024 ### 8/10 Good #### Priscila 8 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito lugar, la comida muy rica, pero no me gustó que solo ponen 2 toallas por habitacion y un rollo de papel en el baño ##### Priscila Stayed 1 night in Jul 2024 ### 2/10 Terrible #### OSCAR LEONEL 2 Jan 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Lamentablemente me notificaron que mi reserva no la podría honrar porque hubo otro pasajero Y aparte la aplicación de hoteles.com no me permitió comunicarme con el hotel ##### OSCAR LEONEL Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Emely 23 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Emely Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### nills 9 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### nills Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### nills 6 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place!!! Peacefull clean secured and good breakfast!!! ##### nills Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Verified traveller 16 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 8 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was awesome. Good service. The weather was nice and the room with the terrace just simply stole my heart. ##### Verified traveller Stayed 1 night in Dec 2019 ## Expedia's Latest Trends ### Hotels > [TravelodgeIreland Hotels in Sandyford](https://www.expedia.co.uk/Sandyford-Dublin-Hotels-Travelodge-Ireland.0-n6156836-0--bTravelodgeIreland.Travel-Guide-Filter-Hotels) > > [New World Millennium Hong Kong Hotel](https://www.expedia.co.uk/Kowloon-Hotels-New-World-Millennium-Hong-Kong-Hotel.h2435.Hotel-Information) > > [Hotels in Salisbury](https://www.expedia.co.uk/Salisbury-Hotels.d5679.Travel-Guide-Hotels) > > [Hotels near University of Salford](https://www.expedia.co.uk/University-Of-Salford-Hotels.0-l501663-0.Travel-Guide-Filter-Hotels) > > [Romantic Hotels in Western Lake District](https://www.expedia.co.uk/Western-Lake-District-Hotels-Romantic-Hotel.0-0-d553248621593965846-tRomanticHotel.Travel-Guide-Filter-Hotels) > > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Barceló Guatemala City](https://www.expedia.co.uk/Guatemala-City-Hotels-Barcelo-Guatemala-City.h2495.Hotel-Information) > > [Hotel Club - Sorrento](https://www.expedia.co.uk/SantAgnello-Hotels-Hotel-Club-Sorrento.h1243624.Hotel-Information) > > [Hotels near Manchester Oxford Road Station](https://www.expedia.co.uk/Manchester-Oxford-Road-Station-Hotels.d6042461.Travel-Guide-Hotels) > > [Hotels near Lepe Beach](https://www.expedia.co.uk/Lepe-Beach-Hotels.0-l553248635977993860-0.Travel-Guide-Filter-Hotels) > > [Poseidon Hotel and Apartments](https://www.expedia.co.uk/Kos-Hotels-Poseidon-Hotel-And-Apartments.h1711315.Hotel-Information) > > [Hotels near Kingston Hospital](https://www.expedia.co.uk/Kingston-Hospital-Hotels.0-l553248634983627121-0.Travel-Guide-Filter-Hotels) > > [Domes Aulus Elounda All-Inclusive Resort, Curio by Hilton](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Domes-Aulus-Elounda-All-Inclusive.h922558.Hotel-Information) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.co.uk/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [Hotels near Borovets Ski Resort](https://www.expedia.co.uk/Borovets-Ski-Resort-Hotels.0-l6097914-0.Travel-Guide-Filter-Hotels) > > [Muthu Oura Praia Hotel](https://www.expedia.co.uk/Albufeira-Hotels-Muthu-Oura-Praia-Hotel.h2938553.Hotel-Information) > > [Spa Hotels in Newbury](https://www.expedia.co.uk/Newbury-Hotels-Spa-Hotels.0-0-d5644-tSpaHotels.Travel-Guide-Filter-Hotels) > > [The Ship Inn](https://www.expedia.co.uk/Leven-Hotels-The-Ship-Inn.h14876881.Hotel-Information) > > [Rumba Beach Resort](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Rumba-Beach-Resort.h3688041.Hotel-Information) > > [Hotels near Notre-Dame](https://www.expedia.co.uk/Notre-Dame-Hotels.0-l502243-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Manchester (MAN) to Sidney (YYJ)](https://www.expedia.co.uk/lp/flights/man/yyj/manchester-to-victoria) > > [Flights from Lahore (LHE) to Dubai (DXB)](https://www.expedia.co.uk/lp/flights/lhe/dxb/lahore-to-dubai) ### Cars > [Enterprise Car Rentals In Leigh](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Leigh.d6070010-c15.Car-Rental-Guide-Suppliers) > > [Car hire in Whitstable](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Whitstable.d6048680.Car-Hire-Guide) > > [Car hire in Puglia](https://www.expedia.co.uk/Destinations-In-Puglia.d6048562.Car-Hire-Destinations) ### Activities > [Things to do in Freeport](https://www.expedia.co.uk/Things-To-Do-In-Freeport.d602484.Travel-Guide-Activities) ### General > [Visit Elba Island](https://www.expedia.co.uk/Elba-Island.dx1090) > > [Visit Gold Coast](https://www.expedia.co.uk/Gold-Coast.dx180064) > > [Visit Punta Mujeres](https://www.expedia.co.uk/Punta-Mujeres.dx6355861)