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Overview of Best Western Plus Condado Palm Inn & Suites

Photo gallery

Lobby
Beach nearby, white sand, beach umbrellas
Beach nearby, white sand, beach umbrellas
Outdoor spa bath
Outdoor pool, pool loungers

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationCasino del Mar at La Concha Resort4 min walk
    Popular LocationCondado Beach16 min walk
    Popular LocationCentro Europa17 min walk
    AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive
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About this area

San Juan

Located near the beach, Best Western Plus Condado Palm Inn & Suites is in San Juan's Condado neighbourhood, an area with good shopping. Pan American Pier and Castillo San Felipe del Morro are notable landmarks, and travellers looking to shop may want to visit Plaza del Mercado and Plaza las Americas. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.
Visit our San Juan travel guide
Popular Location

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk
  • Condado Beach - 16 min walk
  • Centro Europa - 17 min walk
  • Playa del Caribe Hilton - 3 min drive
  • Sheraton Casino - 9 min drive

Getting around

  • Pinero Station - 7 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • Ropa Vieja — 1 min walk
  • Cookie House — 1 min walk
  • Buns - 3 min walk
  • Oceano - 3 min walk
  • Crepe Maker - 3 min walk

About this property

Best Western Plus Condado Palm Inn & Suites

3-star San Juan hotel in Condado, walk to Casino del Mar at La Concha Resort
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 151 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and microwaves. Other amenities available to guests include iPod docking stations, premium bedding and coffee/tea makers.
Best Western Plus Condado Palm Inn & Suites offers 151 forms of accommodation with iPod docking stations and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 15.00 per day
  • Extended parking: USD 15.00 per day

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Outdoor pool
  • Hot tub

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 1 meeting room
  • Conference space (400 square feet)

Outdoors

  • Beach umbrellas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 37-inch LCD TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Extended parking fee: USD 15.00 per day
  • Nearby parking fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites
Plus Condado Palm & Suites
Best Western Plus Condado Palm Inn & Suites Hotel
Best Western Plus Condado Palm Inn & Suites San Juan
Best Western Plus Condado Palm Inn & Suites Hotel San Juan

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Condado Palm Inn & Suites and receive a full refund?
Yes, Best Western Plus Condado Palm Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Condado Palm Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western Plus Condado Palm Inn & Suites have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is Best Western Plus Condado Palm Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Condado Palm Inn & Suites?
Self-parking is available for USD 15.00 per day. Extended parking is available for USD 15.00 per day.
What time is check-in at Best Western Plus Condado Palm Inn & Suites?
Check-in is from 3 PM - 6:00 PM.
What time is check-out at Best Western Plus Condado Palm Inn & Suites?
Checkout is at 11 AM.
Where is Best Western Plus Condado Palm Inn & Suites located?
Located in Condado, this hotel is within a 10-minute walk of Casino del Mar at La Concha Resort and Parque La Ventana al Mar. Plaza del Mercado and Condado Beach are also within 1 mi (2 km).
4.2
Very good
5 - Excellent
555
4 - Good
408
3 - Okay
119
2 - Poor
46
1 - Terrible
48

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with family and small children
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Staff was great and friendly. Room was clean, I would say we enjoyed our stay there. Close to the beach and plenty of food options. the beach was close as well, although due to the restriction it was not open for leisure. One thing to mention is the beds one had a fitted sheet, and the other one didn't, it just had a sheet. The mattress should have a protection cover.
Stayed 3 nights in Nov 2020

2/5 Poor

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service
The only thing I like to this places was the location and the view from the balcony, the bedroom suite was to simple, no bed sheets for the sofa bed and was very uncomfortable, sheets they are not good quality, the bathroom was dirty and ugly and not hot water, the services was not professional I do not recommend it... with that price i can pay i 5 stars hotel any place
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very responsive at all times. The check-in and check-out process was smooth. They had to-go breakfast items to heat up at the room being mindful of the global pandemic.
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I love the shower and the whole bathroom set up. I also really liked the ocean view
Stayed 4 nights in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
I liked everythinf about the room; king size bed, pillows, bath, etc. And what I really didn’t like was the parking of the building, bacause people dind’t park well and there wasn’t space enough.
Stayed 1 night in Oct 2020

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