Not what it appeared to be online
When we arrived at this hotel, we thought it was abandoned - no lights on the outside. Upon entering the compound, I told the person greeting us I was glad to be there. He replied, "You are? Why?" I thought that was a very strange way to be greeted.
He took us up to our room, passing by the office and the breakfast room, all of which had bars on the window. Our room, though, had no bars and a bathroom-door style lock, no deadbolt or chain. My wife said she didn't feel secure in the room.
She went to the person who greeted us, and told him she didn't think the room was secure, and he just folded his arms and told her "It is secure!" He said they had 10 cameras throughout the property, and someone watches them all night, but we didn't believe him.
We ended up leaving and going to a much nicer hotel just up the road.
They refused to refund our stay, and told us that the hotel is always full and that they have never had a problem there. We only saw one other guest there.
This property just felt strange, and we were not comfortable there, so we left.
When we called Expedia to discuss it with them, they called the hotel, and the hotel told them that we had been dealing with the night receptionist, and that the manager Fernando would be back tomorrow, but in fact it was Fernando who had checked us in.
I won't go back and I don't recommend this property. We visit this area frequently, and I wanted to try a different property on this trip, but I was very disappointed