Ratings based on 279 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from London

Posted 05-Feb-2017
Cons: Heat the swimming pool!!
Location: Main highways. Park close by and art gallery in it
No minibar or proper milk and tea for the caffetiere. Cables everywhere. One bare wall made the room very unattractive. No hotel directory in the room. Only one person on reception. Nobody showed me to my room and explained things like how the AC worked.
3out of 5
by A verified traveller from Mexico City

Too noisy, well located

Posted 03-Feb-2017
Good, average. Too noisy at night because of the casino..............,................................................ ..
3out of 5
by A verified traveller

Posted 03-Feb-2017
the hotel looks old, but is clean, the staff is ok not extremely nice
4out of 5
Recommended
for Everyone
by A verified traveller from Cartago

Hotel céntrico con vista muy agradable

Posted 19-Dec-2016
Pros: La vista desde la habitación, hacía las montañas de la Cordillera Central.
Cons: El ambiente y decoración del área del restaurante cerca de la piscina. La agilidad del servicio en ese local, en el servicio de la tarde.
Habitaciones confortables, muy limpias y con comodidades. Amplio espacio de parqueo. .
5out of 5
Recommended
for Everyone
by A verified traveller from MC

Nice to be close of downtown San Jose. Fabulus gym

Posted 13-Dec-2016
Good to be close from the start line of San Jose marathon. The gym is just wow!
4out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 02-Dec-2016
Exellente, muy buen servicio y atencion por parte del personal. Al demas pose un restaurante Japones con comida muy deciliosa.
1out of 5
by A verified traveller

NOT an airport hotel

Posted 14-Nov-2016
Pros: Reception was available at 2 am. Room was fine. I am filling up space because Expedia requires me to but i have nothing else to say.
Cons: I chose this airport ONLY because Expedia said it was near the airport - as did the hotel website. It is NOT. The hotel charges $27 dollars for its airport shuttle - which we needed to take both from and to the airport because of a long layover. It's also not right in San Jose -so just terribly located. AVOID.
3out of 5
Recommended
for Everyone
by A verified traveller

it worked fine, nothing great but ok with my needs

Posted 11-Oct-2016
Location: nearby you need a taxi to get there since it's on the express way. nice to be near airport
hotel is on the way to airport so that is practical but not at 4 pm it took us almost 1:30 hours to get there when on sundays it's a 20 min drive. personnel ok, room good, good bed, hot shower, minibar, good space, safe, bathroom clean and ok breakfast on the normal side, express checkout, free wifi.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Sep-2016 on Hotels
2out of 5
by A verified traveller

Posted 21-Aug-2016
For a 4 star hotel the facilites look old. The 2 restaurants at the hotel are expensive and the food is not that great. If you want to eat out you must need a car or pay a taxi since there are no many options near the hotel.