Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Nice hotel

Posted 10-Feb-2016
Cons: We stayed in the hotel twice and both times the clock in the room showed the wrong time and could not be changed.
The rooms were nice. The room size was small, but adequate. The hotel staff was very nice and accommodating. The hotel has an amazing gym which was open very convenient and long hours.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from scotland

Nice hotel

Posted 29-Jan-2016
Pros: Clean
The hotel was lovely but you have to take taxi's everywhere although reasonable in price they add up when taken them everywhere.
Comment from Hotel Management
03-Feb-2016 by Marketing, Hotel Management
Dear Guest : Thank you very much for your time and for sharing with us your experience at our Hotel. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. On behalf of the Staff of the Crowne Plaza Hotel a huge thanks, we are looking forward to your next visit at our hotel. We will check every detail as you mencioned. José Acevedo Marketing
5 out of 5
Recommended
for Everyone
by A verified traveller from Costa Rica

In the heart of the city. Close to major routes.

Posted 20-Jan-2016
Outstanding facility. Excellent staff. Immediate attention if require anything!!!
Comment from Hotel Management
20-Jan-2016 by Marketing, Hotel Management
Dear Guest : Thank you very much for your time and for sharing with us your experience at our Hotel. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. On behalf of the Staff of the Crowne Plaza Hotel a huge thanks, we are looking forward to your next visit at our hotel. José Acevedo Marketing
5 out of 5
Recommended
for Everyone
by A verified traveller from Guam, USA

Great Stay Overall!

Posted 11-Jan-2016
Pros: Friendly staff, great service, and the Casino!
Cons: Maybe the shower be renovated? But even so, it still wasn't bad.
Location: Shopping, eating, mall (about 15 minute cabdrive away)
I had a really awesome time in the country, and this hotel played a big part in that! Upon check in, I noticed that it was really clean and had a really warm atmosphere to it. The lobby was nice when I checked in, and they even had complimentary fruit water and fruit for your taking. My room was very clean and very presentable. Within about 10 minutes of getting to my room, I received a very welcoming phone call from the staff letting me know that if I need anything then to please let them know...I never received that at ANY hotel I've stayed at during my many travel so I thought that was pretty cool and hospitable :-) I ate at the Sushi restaurant which was also very pleasant. Across the street is a grocery store so I easily walked there for any things I needed. I was able to make about a 15-20 minute walk down into the central area where there were parks, markets, foods, and the church for some touristy shopping stuff. The taxi drivers are posted right outside the hotel too incase you'd like to go to the mall and whatnot. So everything is pretty accessible within this hotel's location. So overall, I had a really great stay! Friendly staff, great location, and clean rooms. I'd definitely stay here again if I came back. Considering it was my first time in Costa Rica too, this hotel has left a really good impression on me about it's country. Thanks!
Comment from Hotel Management
13-Jan-2016 by Marketing, Hotel Management
Dear Guest: On behalf of all the hotel staff we will like to express our sincere gratitude for sharing with us your comments . Each day we work with passion to make a better perform than the day before. We are on our way to make the Hotel That Our Guests Love! The Crowne Plaza Family will always be our pleasure to host , looking forward for your next visit. José Acevedo Marketing
5 out of 5
Recommended
for Everyone
by A verified traveller from Costa Rica

prosthetic fitting

Posted 10-Jan-2016
Pros: wheelchair accesible bathroom and shower!
Cons: elevators
Location: great
The Crowne Plaza is a great central location! The elevators are wierd with the key having to be used to make them go up and down! The best thing, this hotel really is wheel chair accesible!! THANK YOU!
Comment from Hotel Management
13-Jan-2016 by Marketing, Hotel Management
Dear Guest: On behalf of all the hotel staff we will like to express our sincere gratitude for sharing with us your comments . Each day we work with passion to make a better perform than the day before. We are on our way to make the Hotel That Our Guests Love! We will check every detail as you mencioned. Once again thank you for staying with us. José Acevedo Marketing
1 out of 5
by A verified traveller from San Diego

horrible.. not near anything cool... just casino

Posted 08-Jan-2016
was weird. didnt like at all. i would go to the beach. co co beach
Comment from Hotel Management
13-Jan-2016 by Marketing, Hotel Management
Dear Guest: We want to thank you for your comments. We apologies for this perception on this time you were staying with us. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. We will check every detail as you mencioned. Once again thank you for staying with us. José Acevedo Marketing
Comment from Hotel Management
13-Jan-2016 by Marketing, Hotel Management
Dear Guest: We want to thank you for your comments. We apologies for this perception on this time you were staying with us. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. We will check every detail as you mencioned. Once again thank you for staying with us. José Acevedo Marketing
4 out of 5
Recommended
for Everyone
by A verified traveller

Estar cerca del aeropuerto y no oír ruidos.

Posted 01-Dec-2015
Pros: La recamara
Cons: Quizás dándonos agua para tomar gratis.
Location: Esta cerca del centro de San José Costa Rica.
Una noche para que no se nos hiciera tarde para llegar al aeropuerto. Si lo hubiera conocido antes lo hubiera preferido más.
Comment from Hotel Management
08-Dec-2015 by Hotel Staff, Hotel Management
Estimado Huésped, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios, son realmente valiosos para mejorar cada día. Agradecemos la confianza en hospedarse en nuestro hotel. Revisaremos el detalle que nos comenta para mejorar. Trabajamos con pasión para crear grandes experiencias en nuestros clientes. Le esperamos pronto en esta su casa. Saludos cordiales, José Acevedo Mercadeo
4 out of 5
Recommended
for Everyone
by A verified traveller from St Petersburg, Fl

Crowne Plaza Coribici

Posted 15-Nov-2015
I'll be back because the hotel staff was beyond amazing. The food was great in all areas. The building could use a make over, but it was clean. There were a few roaches, but that's what you get in the tropics. I did have issues with a/c leaking and it was resolve after 3 requests. Once again, the employees made me feel very at home . I'll be back in a few months!!
Comment from Hotel Management
17-Nov-2015 by Hotel Staff, Hotel Management
Dear Guest: We want to thank you for your comments. We will check every detail as you mencioned. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. Once again thank you for staying with us, looking forward for your next visit. José Acevedo Marketing
5 out of 5
Recommended
for Everyone
by A verified traveller

Very friendly staff and treated like a VIP.

Posted 11-Nov-2015
The two nights were a great experience and I would defiantly stay at this hotel again.
Comment from Hotel Management
12-Nov-2015 by Hotel Staff, Hotel Management
Dear Guest: On behalf of all the hotel staff we will like to express our sincere gratitude for sharing with us your comments . Each day we work with passion to make a better perform than the day before. We are on our way to make the Hotel That Our Guests Love!!!!! The Crowne Plaza Family will always be our pleasure to host , looking forward for your next visit. José Acevedo Marketing
4 out of 5
Recommended
for Everyone
by A verified traveller from USA

A good conference-type hotel in W. San Jose

Posted 09-Nov-2015
Pros: The front desk and door staff were very solicitous. The room was well-appointed and comfortable, with hot water 24 hours a day.
Cons: The room cleaning staff was erratic, leaving wet used cleaning rags and forgetting to give us a bath mat. Also, please no disco on Thursday night...
Location: It's on the main highway coming in to town. It's not an easy walk to much of anywhere, although two museums are nearby.
A very efficient front desk, with a pleasant bar and several good restaurants.
Comment from Hotel Management
12-Nov-2015 by Hotel Staff, Hotel Management
Dear Guest : Thank you very much for your time and for sharing with us your experience at our Hotel. It is so valuable for us to know our guests feelings. Our goal is to become the Hotel that our Guests Love. On behalf of the Staff of the Crowne Plaza Hotel a huge thanks, we are looking forward to your next visit at our hotel. José Acevedo Marketing