Ratings based on 283 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from providemciales

Best spot for the money

Posted 20-Apr-2017
This is the best deal in San Jose. The place is modern, the bed was amazing, the restaurant was awesome. Location was central. Highly recommended. Staff was super helpful .
3out of 5
by A verified traveller

Fair hotel but upsetting attitude of staff.

Posted 14-Apr-2017
In spite of putting the "Do not disturb" sign on the door after an exhausting travel schedule, I got a call at around 9 AM, which I did not pick up, and then the cleaning lady tried to enter the room, which she could not do because of the security chain, most probably because she was hoping to go home as soon as possible for the Easter break, quite upsetting.
3out of 5
by A verified traveller from ES

Back in Time....

Posted 08-Mar-2017
This hotel is outdated compared to other hotel offerings in San Jose. My room had a "funny" smell and was with old furniture. A/C was vintage and not adjustable. Stay away from room 105 if you get assigned this room.
2out of 5
by A verified traveller from London

Posted 05-Feb-2017
Cons: Heat the swimming pool!!
Location: Main highways. Park close by and art gallery in it
No minibar or proper milk and tea for the caffetiere. Cables everywhere. One bare wall made the room very unattractive. No hotel directory in the room. Only one person on reception. Nobody showed me to my room and explained things like how the AC worked.
3out of 5
by A verified traveller from Mexico City

Too noisy, well located

Posted 03-Feb-2017
Good, average. Too noisy at night because of the casino..............,................................................ ..
3out of 5
by A verified traveller

Posted 03-Feb-2017
the hotel looks old, but is clean, the staff is ok not extremely nice
5out of 5
Recommended
for Everyone
by A verified traveller from MC

Nice to be close of downtown San Jose. Fabulus gym

Posted 13-Dec-2016
Good to be close from the start line of San Jose marathon. The gym is just wow!
4out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Nov-2016 on Hotels
1out of 5
by A verified traveller

NOT an airport hotel

Posted 14-Nov-2016
Pros: Reception was available at 2 am. Room was fine. I am filling up space because Expedia requires me to but i have nothing else to say.
Cons: I chose this airport ONLY because Expedia said it was near the airport - as did the hotel website. It is NOT. The hotel charges $27 dollars for its airport shuttle - which we needed to take both from and to the airport because of a long layover. It's also not right in San Jose -so just terribly located. AVOID.
3out of 5
Recommended
for Everyone
by A verified traveller

it worked fine, nothing great but ok with my needs

Posted 11-Oct-2016
Location: nearby you need a taxi to get there since it's on the express way. nice to be near airport
hotel is on the way to airport so that is practical but not at 4 pm it took us almost 1:30 hours to get there when on sundays it's a 20 min drive. personnel ok, room good, good bed, hot shower, minibar, good space, safe, bathroom clean and ok breakfast on the normal side, express checkout, free wifi.