Interesting location and building
Posted 04-Jan-2018 on Orbitz
Most of the staff at the hotel were pleasant and helpful. They did not seem or appear to be "happy" though--kind of a morale or motivation issue. Not in the Disney version of "happy", but they seemed matter of course. The facility was interesting. At least half of the units face the north where there is no direct sunlight--only the shadow of the building all day. Coming from a cold climate to CR and not be able to control the room temperature is no good, particularly warmth. The windows had air infiltration which made the rooms drafty/chilly. I was coughing when in the building. Allegedly, renovations start next year. Excellent! In the renovations, they should deal with the room temperature control issue. Even the caulking added to the windows did not prevent air infiltration. Also, lighting throughout this building (and all the other Crown Plazas that I have spent time in over the last two years) needs to be seriously modernized to today's standards. Bathroom lighting is always too dark or off. I can only imagine how challenging it is for vision impaired guests. The same goes for the atrium. The atrium is an interesting use of a lot of space, but needs to be acoustically checked. Conversations, music, footsteps, carts, etc. could all be heard floors above the lobby level. Next, staff should know the history of the property and surroundings. SJO was first where Sabana Park is. The control tower seems a part of the CR. Staff should know this interesting fact.