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Desk, blackout curtains, iron/ironing board, free WiFi
In-room business centre
In-room business centre
In-room business centre

Guest reviews

1,148 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business Services
  • Laundry


Explore the area

Popular LocationThe Shops at Tanforan5 min drive
AirportSan Francisco, CA (SFO-San Francisco Intl.)7 min drive
Popular LocationSan Francisco State University14 min drive
Popular LocationTwin Peaks22 min drive

Choose dates to view prices

  • Deluxe Queen Room - Not Park n Fly

    3.6/5 guest room rating

    Room amenities

    • 139 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Queen Room - Not Park n Fly
  • Deluxe 2 Beds - Not Park n Fly

    Room amenities

    • 216 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe 2 Beds - Not Park n Fly

About this area

South San Francisco

Near a train station, Park Pointe Hotel is in an area with good airport proximity. The area's natural beauty can be seen at Twin Peaks and Golden Gate Park, while San Francisco Museum of Modern Art and California Academy of Sciences are cultural highlights. Enjoy an event or a match at Oracle Park, and consider making time for San Francisco Zoo—a top attraction that's not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

Visit our South San Francisco travel guide
Popular Location

What's nearby

  • The Shops at Tanforan - 5 min drive
  • San Francisco Bay - 8 min drive
  • San Francisco State University - 14 min drive
  • San Francisco Zoo - 20 min drive
  • Twin Peaks - 22 min drive

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 16 min walk
  • San Francisco, CA (SFO-San Francisco Intl.) - 7 min drive


  • King Sun — 1 min walk
  • Dunking' Donuts - 3 min walk
  • Togo's - 3 min walk
  • IHOP - 4 min walk
  • Denny's - 5 min walk

About this property

Park Pointe Hotel

Hotel in South San Francisco with free parking
A fitness centre, conference space and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, multilingual staff and wedding services are on-site. All 217 rooms offer complimentary wireless Internet access, cable TV and hairdryers. Phones, ironing boards and desks are among the other amenities that guests will find.
Park Pointe Hotel offers 217 forms of accommodation which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Cable televisions are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service


  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • No lifts
  • Reception hall
  • Vending machine

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms
  • Conference space (6400 square feet)


  • BBQ grill(s)
  • Garden
  • Picnic area


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Communal living room
  • Fireplace in reception
  • Smoke-free property
  • TV in reception

Room amenities


  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens


  • Hairdryer
  • Shower/bathtub combination
  • Towels


  • TV channels


  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone



Check-in between 3 PM and 10:30 PM
Minimum check-in age - 21


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
An adult aged 18 or older must assume all liability for the booking

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Contactless check-out is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

CitiGarden Hotel South San Francisco
CitiGarden Hotel
CitiGarden South San Francisco
Park Pointe Hotel South San Francisco
Park Pointe South San Francisco
Park Pointe
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Frequently asked questions

Can I cancel my reservation for free at Park Pointe Hotel and receive a full refund?
Yes, Park Pointe Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Park Pointe Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Park Pointe Hotel?
As of 8 Jul 2020, prices found for a 1-night stay for 2 adults at Park Pointe Hotel on 9 Jul 2020 start from £51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Park Pointe Hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to 10:30 PM.
What time is check-out at Park Pointe Hotel?
Checkout is at 11 AM.
Where is this property located?
Situated near the airport, this hotel is 1.9 mi (3 km) from The Shops at Tanforan, and within 12 mi (20 km) of Oracle Park and Moscone Convention Center. Twin Peaks and San Francisco Museum of Modern Art are also within 12 mi (20 km). South San Francisco Station is 16 minutes by foot and San Bruno Station is 28 minutes.

Guest reviews

Overall score and ratings for Park Pointe Hotel

Guest rating
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We were very disappointed about our stay at the Park Pointe Hotel. We booked this hotel based upon photos we seen online, which in my opinion were misleading. We checked in the hotel about 8:30PM, the outside of the hotel looks run down and dated.The carpet were dirty and smelly. I really wanted to check out of the hotel that night, but due to our late arrival it was hard to find another hotel. We went to the store bought some air fresher and candle to neutralized the smell in the room. The next morning, we woke up at 7AM to check out, but couldn't because the door to the lobby was closed. The sign said open at 8AM, we went and grabbed coffee at Dunkin Donuts and came back at 8:10AM and the lobby door was still locked. What an inconvenience! We just wanted to check out. About 8:15AM the front desk clerk finally open the doors and takes our key. We will not stay there again.

Stayed 1 night in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

I felt comfort with the service. The room is quite large.

Stayed 1 night in Jun 2020


  • Liked: Staff & service, amenities

Stayed 1 night in Jun 2020


  • Disliked: Cleanliness, staff & service, amenities

For me and I guess for everybody, the most important thing to choose a place to spend your night is if the hotel is clean and it doesn’t have bedbugs and it doesn’t smell but this hotel has all those things!

Stayed 4 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

To much good I like this property here to much good staff

Stayed 1 night in Jun 2020