"There is no Continental Breakfast. They have refreshments, all day, coffee, tea, infused water, apples, cookies and popcorn in the afternoon and evening. There is no restaurant. There is no air. Me thinking that would be okay because it's always usually cold in San Francisco, was a huge mistake. It was very hot in the rooms. They do have a ceiling fan and an extra fan, in the room. The room is very small and the hotel is very dated. I would not stay there again and I really wouldn't refer it, due to not having A/C. The staff was great and the location is great, for shopping, dining, catching the cable cart (in front of the hotel) and the Hop on Hop Off Bus (in front of Macy's, 2 short streets down)."