Title: Sereno Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sereno Hotel Travelers find a peaceful retreat in the vibrant city, where the garden terrace offers a quiet moment and the spa provides rejuvenating treatments ## Photo gallery for Sereno Hotel ![Standard Double Room | Premium bedding, individually decorated, individually furnished - Sereno Hotel (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/15000000/14700000/14692100/14692003/w3837h2557x3y3-10239637.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - Sereno Hotel (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/15000000/14700000/14692100/14692003/db8b1fef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Sereno Hotel (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/15000000/14700000/14692100/14692003/1ea69c86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Sereno Hotel (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/15000000/14700000/14692100/14692003/4f84b65f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Sereno Hotel (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/15000000/14700000/14692100/14692003/w3837h2559x3y0-33732480.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in De La Merced near San Cristóbal de las Casas Cathedral, Sereno Hotel blends urban convenience with tranquility. Guests enjoy the garden, bar, spa, in-room WiFi, gym, luggage storage, and local tour arrangements. ## Reviews 8.8 Excellent ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Restaurant - Bar - Room service ## Room options ### Check availability for these dates Tonight [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=14692003&PinnedHotelID=14692003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=14692003&PinnedHotelID=14692003&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 3 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=14692003&PinnedHotelID=14692003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=14692003&PinnedHotelID=14692003&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=14692003&PinnedHotelID=14692003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=14692003&PinnedHotelID=14692003&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=14692003&PinnedHotelID=14692003&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=14692003&PinnedHotelID=14692003&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, individually decorated, individually furnished](https://images.trvl-media.com/lodging/15000000/14700000/14692100/14692003/w3837h2557x3y3-10239637.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.0 Wonderful 4 reviews ### Highlights Garden Individually furnished Individually decorated Heating Connecting rooms available Plasma TV Renovated in 2024 Premium bedding - 182 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, individually decorated, individually furnished](https://images.trvl-media.com/lodging/15000000/14700000/14692100/14692003/w3837h2560x3y0-1dcb6991.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.4 Exceptional 3 reviews ### Highlights Garden Individually furnished Individually decorated Heating Connecting rooms available Plasma TV Renovated in 2024 Premium bedding - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Room ![Family Room | Premium bedding, individually decorated, individually furnished](https://images.trvl-media.com/lodging/15000000/14700000/14692100/14692003/0a82ab46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Garden Individually furnished Individually decorated Heating Connecting rooms available Plasma TV Renovated in 2024 Premium bedding - 538 sq ft - City view - Sleeps 7 - 1 King Bed, 2 Double Beds and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Sereno-Art-Hotel.h14692003.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Sereno-Art-Hotel.h14692003.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73899%2C-92.63876&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ws3h9Ed9epDHva5hqBw-nl4ZVpY=) Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200 #### What's nearby - Mesoamerican Museum of Jade \- 2 min walk \- 0.1 miles - San Cristóbal de las Casas Cathedral \- 3 min walk \- 0.2 miles - Plaza 31 de Marzo \- 3 min walk \- 0.2 miles - Amber Museum of Chiapas \- 5 min walk \- 0.3 miles - Santo Domingo Handicraft Market \- 6 min walk \- 0.4 miles #### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 94 min drive #### Restaurants - ‪El Mezcalito - ‬1 min walk - ‪Café Bar Revolución - ‬1 min walk - ‪Casa Santa - ‬1 min walk - ‪Tarumba Restaurant - ‬1 min walk - ‪El Fogón de Jovel - ‬1 min walk ## About this property ### Sereno Hotel Hotel remodelled in 2024 and located near San Cristóbal de las Casas Cathedral You can look forward to a terrace, a garden and a bar at Sereno Hotel. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Luggage storage and tour/ticket information Room features All guestrooms are individually furnished, and have comforts such as premium bedding, as well as amenities such as free WiFi. More amenities include: - Hairdryers and shampoo - 42-inch plasma TVs with cable channels - Private gardens, heating and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/74000000/73100000/73099700/73099676/9e0c3775.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Junvay Barrio de Mexicanos - Free Wi-Fi - Breakfast available - Laundry room - Housekeeping 9.4 Exceptional 86 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=73099676&PinnedHotelID=73099676&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1870000/1867100/1867057/9690df44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mansion del Valle Barrio de La Merced - Free Wi-Fi - Restaurant - Breakfast available - Business services 8.8 Excellent 467 reviews £45 includes taxes & fees 9 Jan - 10 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1867057&PinnedHotelID=1867057&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10230000/10228300/10228223/9cfdc415.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Maria Zona Centro - 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3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1753931&PinnedHotelID=1753931&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/17000000/16900000/16899900/16899861/dddecafe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tepeyac Barrio de Guadalupe - Free Wi-Fi - Restaurant - Breakfast available - Laundry room 9.0 Wonderful 136 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=16899861&PinnedHotelID=16899861&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Airport shuttle on request ### Food and drink - A bar/lounge - Hosted evening meal available on Tuesday for a fee of MXN 400 - Snack bar/deli ### Restaurants on site - INDÓMITO ### Things to do - Full-service spa ### Family friendly - Snack bar/deli ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Full-service spa - Couples treatment rooms - Massage ### Accessibility - No lift - Smooth flooring in public areas ### More - 1 floor - Colonial architecture - Designated smoking areas - Renovated entire property - July 2024 ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch plasma TV with cable channels ### Food and drink - Limited room service ### More - Connecting rooms available - Heating - Individual decor - Individual furnishings - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 9:00 AM - 7:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of MXN 250.00 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 250.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: MXN 250.00 per pet (varies based on length of stay) - Service animals are exempt from fees - Rollaway bed fee: MXN 250.0 per day - Hosted evening meal: MXN 400 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Sereno Art Hotel San Cristobal de las Casas Sereno Art Hotel Sereno Art San Cristobal de las Casas Sereno Art Sereno Art Hotel Sereno Hotel Hotel Sereno Hotel San Cristóbal de las Casas Sereno Hotel Hotel San Cristóbal de las Casas ## Frequently asked questions ### Is Sereno Hotel pet-friendly? ### How much is parking at Sereno Hotel? ### What time is check-in at Sereno Hotel? ### What time is check-out at Sereno Hotel? ### Where is Sereno Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sereno Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 70 8 - Good 25 6 - Okay 8 4 - Poor 4 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Joshua 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was wonderful and the location was placed perfectly. Easy walking to food and shops. ##### Joshua Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Anna 2 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff and beautiful hotel! ##### Anna Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Anna 1 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful and a very very unique hotel! ##### Anna Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### TORRES CABRERA 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### TORRES CABRERA Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Bibiana 10 Aug 2023 Disliked: Room comfort #### Too noisy This hotel is a one floor building the rooms are situated where the restaurant, bar and reception are. Our room was directory to the street on one side and right outside of our door was the reception, two full nights of not sleeping due to the noise either from the street or the reception and restaurant. ##### Bibiana Stayed 2 nights in Aug 2023 ### 4/10 Poor #### bonifacio 30 Jul 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Not what we expected, not what was on the website. ##### bonifacio Stayed 2 nights in Jul 2023 ### 8/10 Good #### Norma 30 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities La habitación súper limpia y todo muy acogedor, les recomiendo el que si quieren dormir más tarde de la salida del Sol, elijan la habitación de sin ventana en el techo. ##### Norma Stayed 1 night in Oct 2025 ### 8/10 Good #### Dyrna 9 Oct 2025 Liked: Cleanliness, staff & service, amenities El hotel está muy bonito es pequeño pero cálido, el servicio del personal excelente. La ubicación es perfecta estás a una cuadra de la catedral y cerca de todas las áreas turísticas. Solo hace falta mantenimiento en la habitación que nos tocó , tuvimos problemas con el lavabo , había una filtración en la taza del WC. Y en el techo tiene un gran traga luz en el cual entraba la luz desde muy temprano en lo personal me gustan los cuartos obscuros para dormir ##### Dyrna Stayed 6 nights in Oct 2025 ### 8/10 Good #### Lupita 13 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó mucho su ubicación a pesar que era muy céntrico, el hotel es muy tranquilo realmente se siente en calma. ##### Lupita Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Johannes 13 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bijzonder mooie plek Mooie grote ruime kamer met moderne uitstraling. Een erg mooie badruimte. Duurde wat lang eer het water warm werd. ##### Johannes Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Rafael 19 Feb 2025 Liked: Cleanliness, staff & service, amenities Servicio excelente,solo el baño muy malo ##### Rafael Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Octavio 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena opción en el centro de Sancris El hotel es lindo. Los espacios son muy cálidos y la chica de recepción es totalmente gentil. Nuestra habitación estaba al final del hotel, lo cual fue extraordinario, pues nos tocó la única habitación que da hacia el patio trasero del establecimiento. Grandes ventanales y una hermosa vista del jardín. La habitación es cómoda, las camas y almohadas deliciosas. Agua caliente sin problema. Solo que el espacio del baño dentro de la habitación no está totalmente independiente, eso la hace un poco incómoda, si vienes con compañía. En la habitación tuvimos que matara 3 avispas, supongo que como no l techo es de madera y hay mucha vegetación, deben entrar por alguna parte y eso podría ser peligroso en algún momento. Fuera de esos dos detalles, el hotel bien vale la pena y es muy lindo y cómodo. Además de que la ubicación es fabulosa pues estás a solo 1 cuadra del parque central y todas las áreas turísticas de San Cristóbal. Ademas, cuentas con estacionamiento. ##### Octavio Stayed 1 night in Nov 2024 ### 8/10 Good #### Maritza 7 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Tiene personal , súper accesible , amable , con buena atención . ##### Maritza Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Andres 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Que dan un buen servicio ##### Andres Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Verified traveller 29 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Se ve un excelente lugar ##### Verified traveller Stayed 1 night in May 2024 ### 10/10 Excellent #### Felipe de Jesus 15 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente atención y servicio por parte del personal El único pero que le pondría es que mi reserva dice que tendía una bebida de cortesía y no la tuve ##### Felipe de Jesus Stayed 2 nights in Apr 2024 ### 8/10 Good #### Fernando 22 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nada espectacular, estaban en remodelación, polvoso. ##### Fernando Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Jorge Gerardo 28 Feb 2024 Tiene agua caliente ##### Jorge Gerardo Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Ricardo Adalberto 14 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es una excelente alternativa de hospedaje en el centro histórico ##### Ricardo Adalberto Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Nestor 26 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Habitaciones amplios y cómodas. ##### Nestor Stayed 1 night in Dec 2023 ### 10/10 Excellent #### carlos 9 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Súper Excelente Hotel muy Buen servicio todo el personal muy amable ##### carlos Stayed 2 nights in Jul 2023 ### 8/10 Good #### Verónica Yadir 31 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Que no hay restaurante ahí, pero el de la misma cadena que está a lado es delicioso ##### Verónica Yadir ### 10/10 Excellent #### Ludwing 23 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Te dan bebidas al llegar, son muy amables, el lugar muy bien ubicado y cuidado ##### Ludwing ### 10/10 Excellent #### Edgar 25 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen lugar ##### Edgar Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### abigail 13 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Súper lindo. ##### abigail Stayed 1 night in Jun 2022 ## Expedia's Latest Trends ### Hotels > [Frida Village](https://www.expedia.co.uk/Hersonissos-Hotels-Frida-Village.h8484977.Hotel-Information) > > [Baglioni Hotel Regina - 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All Inclusive](https://www.expedia.co.uk/Marrakech-Hotels-Hotel-Riu-Tikida-Palmeraie-All-Inclusive.h2955364.Hotel-Information) > > [High Tide Hotel](https://www.expedia.co.uk/Blackpool-Hotels-High-Tide.h5196206.Hotel-Information) > > [Cappadocia Guest House](https://www.expedia.co.uk/Brighton-Hotels-Cappadocia-Guest-House.h38765120.Hotel-Information) ### Flights > [Flights from Beirut (BEY) to London (LHR)](https://www.expedia.co.uk/lp/flights/bey/lhr/beirut-to-london) > > [Flights from Manchester (MAN) to Ladyville (BZE)](https://www.expedia.co.uk/lp/flights/man/bze/manchester-to-belize-city) > > [Flights from Accra (ACC) to London (LHR)](https://www.expedia.co.uk/lp/flights/acc/lhr/accra-to-london) ### Cars > [Car hire in Portishead](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Portishead.d6149931.Car-Hire-Guide) ### Activities ### Packages > [Ingham Holidays](https://www.expedia.co.uk/Ingham.d3000443281.Holidays-City-Breaks) > > [Liege Holidays](https://www.expedia.co.uk/Liege.d2059.Holidays-City-Breaks) > > [Harare Holidays](https://www.expedia.co.uk/Harare.d1511.Holidays-City-Breaks) ---