Title: Hotel La Casa de Mama Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel La Casa de Mama Colonial inn with 24-hour front desk and coffee shop/cafe ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/5f545188.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/6f7b050e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/08a70ada.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/d989d0a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/86f1fe6c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Casa de Mama offers genuine hospitality near Plaza 31 de Marzo. Enjoy breakfast at Ave Maria, relax by the pool and garden, and visit the coffee shop. Luggage storage and tour assistance are available, with a warm welcome that keeps guests returning. 9.0 Wonderful ## Popular amenities - Bar - Pool - Breakfast available - Room service - 24/7 front desk - Laundry ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Suite, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/59ee711e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 7.4 Good 3 reviews ### Highlights Separate sitting area Plasma TV Hairdryer Free bottled water Minibar Cable channels Wardrobe Daily housekeeping - 431 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/f26efdb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 7 reviews ### Highlights Plasma TV Hairdryer Free bottled water Cable channels Wardrobe Daily housekeeping In-room safe Desk - 129 sq ft - Sleeps 3 - 1 King Bed ![Standard Room, 2 Double Beds | In-room safe, desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/45123a6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 9.4 Exceptional 11 reviews ### Highlights Free cots/infant beds Plasma TV Hairdryer Free bottled water Cable channels Wardrobe Daily housekeeping In-room safe - 161 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/bbf343ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.0 Very good 1 review ### Highlights Plasma TV Hairdryer Free bottled water Cable channels Wardrobe Daily housekeeping In-room safe Desk - 161 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-La-Casa-De-Mama.h1881030.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-La-Casa-De-Mama.h1881030.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73699%2C-92.64261&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UEkjcUxCQOQMzfDvPy33eIwIquw=) Guadalupe Victoria 56, Barrio La Merced, San Cristóbal de las Casas, CHIS, 29240 #### What's nearby - Mesoamerican Museum of Jade - 5 min walk - 0.3 miles - San Cristóbal de las Casas Cathedral - 6 min walk - 0.4 miles - Plaza 31 de Marzo - 6 min walk - 0.4 miles - Santo Domingo Handicraft Market - 10 min walk - 0.6 miles - Ex-Convent of Santo Domingo - 10 min walk - 0.6 miles #### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive #### Restaurants - ‪Toscano Café & Restaurante - ‬2 min walk - ‪Tamales Regionales - ‬4 min walk - ‪Habanero Terrazas - ‬4 min walk - ‪Antojitos Carmelita - ‬3 min walk - ‪Taqueria La Merced - ‬3 min walk ## About this property ### Hotel La Casa de Mama Inn near San Cristóbal de las Casas Cathedral Located close to Amber Museum of Chiapas and Mesoamerican Museum of Jade, Hotel La Casa de Mama provides an airport shuttle, a terrace and a coffee shop/cafe. The on-site Mexican cuisine restaurant, Ave Maria, offers breakfast, lunch, dinner and children's meals. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage - A front desk safe, a 24-hour front desk and tour/ticket information - Guest reviews give top marks for the helpful staff Room features All guest rooms at Hotel La Casa de Mama include amenities, such as free WiFi and safes, as well as free newspapers and free bottled water. Other conveniences in all rooms include: - Showers, free toiletries and hairdryers - 32-inch plasma TVs with cable channels - Daily housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (MXN 100 per night) - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Onsite parking includes off-street options ### Food and drink - Daily full breakfast available 7:30 AM to 1:00 PM for a fee: MXN 150 for adults and MXN 150 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Ave Maria ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - Colonial architecture - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Desk - Free daily newspapers - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 300.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children - Airport shuttle fee: MXN 2250.00 per vehicle (return, maximum occupancy 4) - Nearby parking fee: MXN 100 per night (6562 ft away) - Rollaway bed fee: MXN 300.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Mama Hotel Casa Casa Mama Inn San Cristobal de las Casas Casa Mama San Cristobal de las Casas La Casa de Mama Inn La Casa de Mama San Cristóbal de las Casas La Casa de Mama Inn San Cristóbal de las Casas ## Frequently asked questions ### Does Hotel La Casa de Mama have a pool? > Yes, this property has an outdoor pool. ### Is Hotel La Casa de Mama pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel La Casa de Mama? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel La Casa de Mama? > Checkout is at noon. ### Does Hotel La Casa de Mama provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 2250.00 per vehicle applies. ### Where is Hotel La Casa de Mama located? > Located in Barrio de La Merced, this inn is within a 10-minute walk of Amber Museum of Chiapas, Mesoamerican Museum of Jade and Plaza 31 de Marzo. San Cristóbal de las Casas Cathedral and Santo Domingo Handicraft Market are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel La Casa de Mama Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 329 8 - Good 113 6 - Okay 34 4 - Poor 14 2 - Terrible 9 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Mario 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff Very Help You I will stay in there again ##### Mario Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Shelli 31 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location, perfect room for the price ##### Shelli Stayed 1 night in Oct 2024 ### 10/10 Excellent #### andrew 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Legacy Family ownership, Friendly Staff, Affordable, Love the Pool. ##### andrew Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Warren 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect stay This si a great place to stay. Just on the edge of Centro close to enough to walk (5 minutes) but very quiet and less busy. Tha place is incredibly clean and well kept. This is a great choice for San Cristobal. ##### Warren Stayed 3 nights in Nov 2024 ### 8/10 Good #### MARIE 28 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This boutique hotel was lovely, quaint Mexican decor and very clean. Bed was very comfortable and hotel staff were lovely. Do not eat in the restaurant - food was cold, coffee came in a 4 oz cup and they charged for every refill. Cook was very confrontational and rude. ##### MARIE Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### MOISES 28 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place !!! ##### MOISES ### 8/10 Good #### James 14 Jun 2024 Liked: Staff & service, property conditions & facilities Beautiful classic colonial style property with lovely gardens and swimming pool all within easy walking distance to old town centre. ##### James Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Ni 31 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff and great place in San Cristobal de las Casas! ##### Ni Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Jase 25 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities This place is just amazing. ##### Jase Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Tracy 15 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A little oasis Beautiful hotel. The grounds and pool were very well kept and peaceful. The staff were super warm and friendly ##### Tracy Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Ray 11 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort good location. lovely pool. ##### Ray Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Ismael 16 Oct 2024 Excelente place super clean all around excellent location, walking distance to historic downtown, excellent personal service, IF you have any issues , the owner will personally will handle it, we can’t thank enough to the owner for the way she help my wife when she needed help, thank you so much and GOD BLESS ##### Ismael Stayed 9 nights in Oct 2024 ### 6/10 Okay #### jeff 24 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property was well-maintained and clean. Unfortunately, the room we had was quite noisy being on the first floor and near the pool area. ##### jeff Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### ALAIN 2 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a perfect place nice people staff perfecto l'hacienda beautif nice room good bed everything is good parking wifi breakfast swimming pool in the center quiet place if tourist stay respectable of others peoples a very good choice for us ##### ALAIN Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Margarita 16 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is beautiful, well taking care, clean, safe, quiet and good customer service and good location, 3 blocks from center. ##### Margarita Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Erin 21 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great decor. Beautiful courtyard. Centrally located. ##### Erin Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Irit 26 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cannot recommend this little quaint hotel enough. It is wonderful! Perfect location, friendly courteous staff and owners, just loved it! Will be back! ##### Irit Stayed 5 nights in Jul 2022 ### 10/10 Excellent #### Michael A 26 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool area and the garden was beautiful. The service was excellent. It was walking distance to the downtown area and an easy walk to restaurants. The nice thing is they have an on-site restaurant if you need to catch some coffee and breakfast before heading out for a tour. ##### Michael A Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### Alexandra 3 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a lovely little hotel with extremely nice owners and staff. It was raining so I couldn’t try the pool but it looks great. They can arrange transportation to and from the airport, which was great because no Uber was responding. Did definitely return ##### Alexandra Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Manuel 12 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and I loved our stayed at LaCasa De Mama. The place is very clean, staff friendly and the manager/owner was on site to make sure all our needs were meet. I will definitely return and recommend this place to my friends and family. Gracias! ##### Manuel Stayed 5 nights in Aug 2023 ### 10/10 Excellent #### Daniel 21 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel with great Mexican style architecture, furnishings, plants etc. Very clean. The owner was very helpful and talked a lot with my wife and myself. Small heated pool is a bonus especially in winter. This hotel is on a quiet street that is about 5 minutes walk from the main square and cathedral. 5 minutes walk to pedestrianised streets with a good variety of shops and restaurants. I would stay here again. ##### Daniel Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Javier 1 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities This place is beautiful, clean and walking distance to everything. The only gripe I have is the lack of mini fridge and microwave in the rooms. But that's what you get for the price I guess. ##### Javier Stayed 4 nights in Mar 2023 ### 4/10 Poor #### Celia 4 Apr 2024 Disliked: Staff & service I was charged for 2 nights. My reservation was for 1 night. They wouldn't refund me the extra night ##### Celia Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Armando 5 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### A small portable heater would’ve been perfect The hotel was beautiful, clean, friendly staff, great price, the pool was heated, we had an amazing time in town. The only thing that could’ve been better at the hotel is that they did not have heating in the room and it was very very cold. They gave us extra blankets And that was OK, but a small portable heater would’ve been perfect. ##### Armando Stayed 5 nights in Sep 2022 ### 8/10 Good #### Larry 15 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is very clean and beautiful. The only thing that was a bit of a nuisance was how everyone that was at the pool was very noisy. We called the desk and they did not handle the situation. For two nights the echo of the guest by the pool was happening until 1 am which did not allow for us to have a comfortable night of rest. Parking was also an inconvenience. ##### Larry Stayed 2 nights in Mar 2023 ## Expedia's Latest Trends ### Hotels > [Parc Le Breos House](https://www.expedia.co.uk/Swansea-Hotels-Parc-Le-Breos-House.h16615424.Hotel-Information) > > [5 Star Hotels in Hebden Bridge](https://www.expedia.co.uk/5Star-Hebden-Bridge-Hotels.s50-0-d10470.Travel-Guide-Filter-Hotels) > > [Cape Bodrum Luxury Hotel & Beach](https://www.expedia.co.uk/Bodrum-Hotels-Cape-Bodrum-Luxury-Hotel-Beach.h11734411.Hotel-Information) > > [Cottages Somerset](https://www.expedia.co.uk/Somerset-Cottages.d6084497-aaCottages.Travel-Guide-Accommodation) > > [InterContinental Doha Beach & Spa by IHG](https://www.expedia.co.uk/Doha-Hotels-InterContinental-Doha.h561131.Hotel-Information) > > [Club Wyndham Grand Desert](https://www.expedia.co.uk/Las-Vegas-Hotels-Club-Wyndham-Grand-Desert.h894235.Hotel-Information) > > [5 Star Hotels in Kyrenia](https://www.expedia.co.uk/5Star-Kyrenia-Hotels.s50-0-d6025600.Travel-Guide-Filter-Hotels) > > [Holiday Inn Newcastle Jesmond by IHG](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Holiday-Inn-Newcastle-Jesmond.h918765.Hotel-Information) > > [Hotels near West Croydon Station](https://www.expedia.co.uk/West-Croydon-Station-Hotels.d6189529.Travel-Guide-Hotels) > > [Wimbledon Holiday Lets](https://www.expedia.co.uk/London-Hotels-Wimbledon-Holiday-Lets.h16493169.Hotel-Information) > > [Duangjitt Resort, Phuket](https://www.expedia.co.uk/Phuket-Hotels-Duangjitt-Resort.h1170881.Hotel-Information) > > [Kaya Side - All Inclusive](https://www.expedia.co.uk/Side-Hotels-Kaya-Side-All-Inclusive.h4500864.Hotel-Information) > > [Villas Milan](https://www.expedia.co.uk/Milan-Villas.d180012-aaVillas.Travel-Guide-Accommodation) > > [Hyatt Place London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Hyatt-Place-London-Heathrow-Airport.h1716953.Hotel-Information) > > [All-Inclusive Hotels in La Romana](https://www.expedia.co.uk/La-Romana-Hotels-All-Inclusive-Hotel.0-0-d6203604-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [R2 Pájara Beach Hotel & Spa - All Inclusive](https://www.expedia.co.uk/Pajara-Hotels-R2-Pajara-Beach-Hotel-Spa-All-Inclusive.h12542179.Hotel-Information) > > [Staybridge Suites London - Vauxhall by IHG](https://www.expedia.co.uk/London-Hotels-Staybridge-Suites-London-Vauxhall.h7836882.Hotel-Information) > > [Hotels near Piccadilly Circus](https://www.expedia.co.uk/Piccadilly-Circus-Hotels.0-l508415-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from London (LHR) to Tulum (TUY)](https://www.expedia.co.uk/lp/flights/lhr/tuy/london-to-tulum) > > [Flights from London (LHR) to Elmas (CAG)](https://www.expedia.co.uk/lp/flights/lhr/cag/london-to-cagliari) > > [Flights from Gatwick (LGW) to Ajnala (ATQ)](https://www.expedia.co.uk/lp/flights/lgw/atq/london-to-sri-guru-ram-das-ji-intl-airport) ### Cars > [Thrifty Car Rental Car Rentals In Los Angeles Intl](https://www.expedia.co.uk/Thrifty-Car-Rental-Car-Rentals-In-Los-Angeles-Intl.d5783884-c45.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Arcos de la Frontera](https://www.expedia.co.uk/Things-To-Do-In-Arcos-De-La-Frontera.d181357.Travel-Guide-Activities) ### Packages > [United Kingdom Holidays](https://www.expedia.co.uk/United-Kingdom.d190.Holidays-City-Breaks) > > [Maasai Mara National Reserve](https://www.expedia.co.uk/Maasai-Mara-National-Reserve-Maasai-Mara.d6152683.Attraction) > > [Andorra Holidays](https://www.expedia.co.uk/Andorra.d4.Holidays-City-Breaks) ### General > [Visit Corbeil-Essonnes](https://www.expedia.co.uk/Corbeil-Essonnes.dx500683) > > [Visit Heidelberg City Centre](https://www.expedia.co.uk/Heidelberg-Heidelberg-City-Centre.dx6181542) > > [Visit Bairro Alto](https://www.expedia.co.uk/Lisbon-District-Bairro-Alto.dx179464)