Title: Hotel Rocaval Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Rocaval Hotel in San Cristóbal de las Casas with fitness centre and 24-hour business centre ![Junior Suite | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/e5e0b113.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Design Bungalow | Private kitchen](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/3d6c5115.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Bungalow | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/f3f029d3_edited_4d8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/643584cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Bungalow | Living area | 42-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/0d7074c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the vibrant energy of Hotel Rocaval, set in the heart of the business district. Enjoy a cup of coffee at the on-site cafe, explore Asian cuisine at Coreano Contem. Teddy's, and relax with free WiFi in your room or stroll through the garden. A shopping mall is conveniently located on site and guests can also unwind on a sunny day by spending time at either their playground or off-leash area. VIP Access 8.6 Excellent ## Popular amenities - Bar - Pet-friendly - Gym - Breakfast available - Parking included - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Double Room | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/dbecf575.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.8 Excellent 5 reviews ### Highlights Balcony or patio Soundproofed Connecting rooms available Flat-screen TV Separate bedroom Premium bedding Blackout curtains Private bathroom - Sleeps 4 - 2 Double Beds ![Standard Room | Living area | 42-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/d9ec963c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 3 reviews ### Highlights Balcony or patio Soundproofed Connecting rooms available Flat-screen TV Separate bedroom Premium bedding Blackout curtains Private bathroom - Sleeps 2 - 1 King Bed ![Junior Suite | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/60c77fba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Garden Balcony or patio Soundproofed Individually furnished Individually decorated Connecting rooms available Flat-screen TV Separate bedroom - 1 bedroom - Sleeps 4 - 2 Double Beds ![Design Bungalow | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/abf8d9e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Bungalow ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Fireplace Connecting rooms available Free cots/infant beds Dining table - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Single Bed ![Junior Room | View from room](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/7f13e869.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Garden Balcony or patio Soundproofed Individually furnished Individually decorated Connecting rooms available Flat-screen TV Separate bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Rocaval.h54564370.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Rocaval.h54564370.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73203%2C-92.65262&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fVsPeMN09vz9QTL5LL3hDQpvnhQ=) Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264 #### What's nearby - Grutas de San Cristóbal - 3 min walk - 0.2 miles - Ciudad Cuauhtemoc - 16 min walk - 0.9 miles - Santo Domingo Handicraft Market - 2 min drive - 1.4 miles - San Cristóbal de las Casas Cathedral - 3 min drive - 1.6 miles - Mesoamerican Museum of Jade - 3 min drive - 1.6 miles #### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 69 min drive #### Restaurants - ‪Fragola - ‬4 min walk - ‪El huarachazo - ‬8 min walk - ‪Wings Army - ‬7 min walk - ‪El 7 Mares - ‬3 min walk - ‪Cacao Nativa (Sucursal Balam) - ‬1 min walk ## About this property ### Hotel Rocaval Upscale hotel in the business district Consider a stay at Hotel Rocaval and take advantage of a terrace, a shopping centre on-site and a coffee shop/cafe. The on-site theme restaurant, Coreano Contem. Teddy´s, features Asian cuisine. Free in-room WiFi is available to all guests, along with a garden and laundry facilities. Other perks include: - Free self-parking - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a banquet hall - An off-lead area, smoke-free property and a front desk safe Room features All 95 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Showers, hairdryers and shampoo - 42-inch flat-screen TVs with cable channels - Balconies or patios, wardrobes/cupboards and free tea bags/instant coffee ## Similar properties ![Smart TV](https://images.trvl-media.com/lodging/2000000/1180000/1170500/1170465/fe9f6a1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sombra del Agua Zona Centro - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,002 reviews £76 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1170465&PinnedHotelID=1170465&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96430000/96425100/96425091/3cde56fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mukul Na San Cristóbal de las Casas - Parking included - Free WiFi - Restaurant - Bar 9.2 Wonderful 161 reviews £27 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=96425091&PinnedHotelID=96425091&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191743/073b0b45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Don Juan San Cristóbal de las Casas - 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Laundry 9.0 Wonderful 128 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=16899861&PinnedHotelID=16899861&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 9:00 AM to 7:00 PM on request - Free uncovered self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 160 for adults and MXN 120 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Private picnics - Snack bar/deli ### Restaurants on site - Barra café especialidad - Coreano Contem. Teddy´s ### Things to do - Gym - Shopping centre ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 24-hour business centre - 3 meeting rooms - Conference centre (1,270 square foot of space) - Coworking space ### Outdoors - Garden - In a provincial park - Outdoor entertainment area - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower - No lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 2 buildings - 2 floors - Banquet hall - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Tea bags/instant coffee ### More - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 350, per pet, per day, plus a deposit of MXN 1500 per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and an off-lead area are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 160 for adults and from MXN 120 for children - Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old) - Pet deposit: MXN 1500 per night - Pet fee: MXN 350 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Rocaval Hotel Hotel Rocaval San Cristóbal de las Casas Hotel Rocaval Hotel San Cristóbal de las Casas ## Frequently asked questions ### Is Hotel Rocaval pet-friendly? > Yes, Hotel Rocaval allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of MXN 1500 per night and a fee of MXN 350 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel Rocaval? > Self-parking is free at this property. ### What time is check-in at Hotel Rocaval? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Hotel Rocaval? > Checkout is at noon. ### Does Hotel Rocaval provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 9:00 AM-7:00 PM on request. A fee of MXN 1650 per vehicle applies. ### Where is Hotel Rocaval located? > Situated near the airport, this hotel is within a 5-minute walk of Grutas de San Cristóbal and Arco de El Carmen & Centro Cultural El Carmen. Huitepec Ecological Reserve and Ciudad Cuauhtemoc are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Rocaval Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 110 8 - Good 41 6 - Okay 17 4 - Poor 6 2 - Terrible 10 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Lea 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room. Easy parking. Within walking distance of shops and restaurants. ##### Lea Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### chantel 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Super pretty room! Wish we had stayed for more than one night ##### chantel Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Michaela 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and comfortable Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet. ##### Michaela Stayed 5 nights in Nov 2024 ### 2/10 Terrible #### Salomon Anaya 6 Jun 2025 Liked: Property conditions & facilities Disliked: Cleanliness X ##### Salomon Anaya Stayed 2 nights in May 2025 ### 10/10 Excellent #### Dr Rene 30 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👍 ##### Dr Rene Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Gabriela 3 Aug 2025 . ##### Gabriela Stayed 1 night in Aug 2025 ### 6/10 Okay #### Abril Cassandra 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was too noisy, walking steps all days and most of the night. ##### Abril Cassandra Stayed 2 nights in Apr 2025 ### 8/10 Good #### Verified traveller 10 Nov 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Is a nice comfortable hotel just the priority to customer service is not there... ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Roberto Andree 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atención ##### Roberto Andree Stayed 7 nights in May 2025 ### 10/10 Excellent #### SAÚL 2 Sept 2025 ##### SAÚL Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mauro 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfetto come posizione, a 1,5 km dal centro, parcheggio comodo in sede, camera molto spaziosa, struttura nuova, ottima pozione per poter visitare San cristobal e i dintorni, abbiamo dormito 2 notti, tutto perfetto ##### Mauro Stayed 2 nights in Aug 2025 ### 8/10 Good #### DR. JOSE REFUGIO 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No tenia Alberca ##### DR. JOSE REFUGIO Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Monica 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención ##### Monica Stayed 1 night in Jul 2025 ### 8/10 Good #### Abraham 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bien To bien en general. La regadera del baño y las toallas EN MAL ESTADO. Hubo evento en el hotel el sabado y nos dejaron sin estacionamiento a los huespwdes. ##### Abraham Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Deysi Yomalli 6 Jul 2025 ##### Deysi Yomalli Stayed 1 night in Jul 2025 ### 8/10 Good #### IRMA 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Buena atención ##### IRMA Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Yair 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities El ambiente que se genera en dias lluviosos es espectacular ##### Yair Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ana karen 25 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ana karen Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Irineo 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien ##### Irineo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gustavo Ramiro 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Bien. No tiene AC; pero está bien ##### Gustavo Ramiro Stayed 2 nights in May 2025 ### 10/10 Excellent #### Gustavo Ramiro 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Bien. ##### Gustavo Ramiro Stayed 1 night in May 2025 ### 10/10 Excellent #### Gustavo Ramiro 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Gustavo Ramiro Stayed 2 nights in May 2025 ### 10/10 Excellent #### Luis enrique Zarate 2 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien ##### Luis enrique Zarate Stayed 5 nights in May 2025 ### 10/10 Excellent #### mireya 26 May 2025 Liked: Cleanliness ##### mireya Stayed 1 night in May 2025 ### 10/10 Excellent #### Nohemi 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hermosa la habitación y el hotel ##### Nohemi Stayed 4 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - 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