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Hotel Helvérica
3.5 star property

Comfortable Beaux Arts hotel, walk to San Cristóbal de las Casas Cathedral

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Helvérica

Photo gallery for Hotel Helvérica

View from room
Interior
City Apartment, 1 King Bed (Annex Building 3 blocks away) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Family dining
Reception

Overview of Hotel Helvérica

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
The price is £75
Price available on 29/4/2024

Explore the area

Map
Francisco I. Madero. No. 14, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
  • Popular LocationSan Cristóbal de las Casas Cathedral3 min walk
  • Popular LocationSanto Domingo Handicraft Market5 min walk
  • Popular LocationGuadalupe Church15 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)72 min drive
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Room options

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, Balcony

Highlights

Balcony
Connecting rooms available
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Hairdryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room, Balcony

Highlights

Balcony
Connecting rooms available
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Down duvet
Hairdryer
  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Room, 1 King Bed

Highlights

Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Hairdryer
Private bathroom
Cookware/dishes/utensils
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Standard Room, 2 Double Beds

Highlights

Connecting rooms available
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Hairdryer
Private bathroom
Cookware/dishes/utensils
  • 247 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

Front of property
Hotel Casa de Familia de San Cristobal
Parking included
Free WiFi
Restaurant
Breakfast available
9.8 out of 10, Exceptional, (165)
The price is £70
for 1 night
includes taxes & fees
7 May - 8 May
Hotel Casa de Familia de San Cristobal

About the area

San Cristóbal de las Casas

Located in San Cristóbal de las Casas, Hotel Helvérica is in the city centre. Foro Cultural Kinoki and Mayan Medicine Museum are cultural highlights, and some of the area's notable landmarks include Church of San Nicolás and San Cristóbal de las Casas Cathedral. Café Museo Café and La Merced Church are two other places to visit that come recommended.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Foro Cultural Kinoki - 2 min walk
  • San Cristóbal de las Casas Cathedral - 3 min walk
  • Plaza 31 de Marzo - 3 min walk
  • Santo Domingo Handicraft Market - 5 min walk
  • Guadalupe Church - 15 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • La Vina de Bacco - 2 min walk
  • El Tacoleto - 1 min walk
  • Asiarico14 - 1 min walk
  • Picanta - 3 min walk
  • Maya Pakal - 1 min walk

About this property

Hotel Helvérica

Hotel near San Cristóbal de las Casas Cathedral
Located close to Foro Cultural Kinoki and Church of San Nicolás, Hotel Helvérica provides a rooftop terrace, a garden and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), free bike hire and express check-out
  • Express check-in, a 24-hour front desk and a porter/bellboy
Room features
All guest rooms at Hotel Helvérica feature comforts, such as premium bedding, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Cookware/dishes/utensils, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8 AM–noon for a fee: MXN 130 for adults and MXN 100 for children
  • A restaurant

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Beaux Arts architecture
  • Building
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 100 per cent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 130 for adults and from MXN 100 for children
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 100 per cent of room rate (subject to availability)
  • Heating fee: MXN 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Helvérica San Cristobal de las Casas
Hotel Helvérica
Helvérica San Cristobal de las Casas
Helvérica
Hotel Helverica San Cristobal De Las Casas, Mexico - Chiapas
Hotel Helvérica Hotel
Hotel Helvérica San Cristóbal de las Casas
Hotel Helvérica Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Helvérica pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Helvérica?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Helvérica on 29 Apr 2024 start from £74.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helvérica?

Self-parking is free at this property.

What time is check-in at Hotel Helvérica?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Helvérica?

Checkout is at noon. Late check-out is available for a 100% fee (subject to availability).

Where is Hotel Helvérica located?

Located in Zona Centro, this hotel is steps away from Foro Cultural Kinoki, Church of San Nicolás and Café Museo Café. San Cristóbal de las Casas Cathedral and La Merced Church are also within 10 minutes.

Hotel Helvérica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 138 reviews" "
Rating 8 - Good. 36 out of 138 reviews" "
Rating 6 - Okay. 17 out of 138 reviews" "
Rating 4 - Poor. 5 out of 138 reviews" "
Rating 2 - Terrible. 6 out of 138 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service
Overall, the hotel is very pretty and within walking distance of pretty much everything. We were right next to a departure point for the tours we took and the staff in the hotel were very nice. We were able to check in early and check out a little bit late without issues. The only things we didn't like were that the fridge in our room was not working and the WiFi in the hotel could be spotty at times. Also, there were a few days were we didn't have hot water. None the less, we had a very pleasant time.
Stayed 6 nights in Mar 2023

4/10 Poor

Susan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Beth good location, staff no very friendly, no AC in the room, very small room and bathroom, no lobby area to seat. High price for what we got.
Stayed 1 night in Mar 2022

10/10 Excellent

angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Marjorie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Could have been a great stay...
We stayed at their supplement hotel with 3 very nice 2 storied lofts with kitchenettes. Unfortunately we were in the middle with a loft on either side of us. There was a bunch of young travelers with dogs, including a puppy, staying in the 2 suites. They partied all night loudly, playing music and singing until 9 am the following morning, which is when we left on a tour. It's too bad we didn't get to experience the wonderful comfy beds to the max. We couldn't sleep for the noise. Not that we would have complained, but there wasn't a phone in our room to call anyone to say anything to had we wanted to. It was really not a pleasant experience. Otherwise the hotel was very nice. It was very cold, being San Cristobal, so bring your jammies and no heaters to be found. Very close to the cento and many good restaurants in the area. Not sure if we'd return.
Stayed 3 nights in Jan 2022

4/10 Poor

Martin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Cold hotel with no room heating in winter months.
First of all I am a professional photojournalist (National Geographic, Unesco) and have stayed in more than 3000 hotels in 160+ countries during the past 40 years. That said I want to make a strong criticism of the Hotel Helverica in San Cristobal. While the hotel is well located near the central square and many restaurants, and the staff was generally good, the lack of hearting in the winter months is a problem. If one is spending the entire day outside this will not be a problem but if one wishes to stay inside one’s room to work on writing such as I do, then the unpleasant cold temperature will be very bothersome. I asked for a heater but was rudely informed that I had not paid for one and would be charged extra. This seemed wrong to me, given that I was paying more than $75 per night for the room. I have stayed in many, many hundreds of hotel rooms where the heating was provided at no extra cost and feel that the Helverica is definitely overcharging for the service it gives. The additional cost for heating is NOT mentioned anywhere on Hotels.com and I think this is at the expense of the client. My advice: do not use this hotel or be ready to be uncomfortable cold.
Stayed 3 nights in Dec 2021

6/10 Okay

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Cristobal de las casas
The location of the hotel is awesome. However, the room I stayed in, number 14, is behind a club that plays music until 5am. It was loud and I couldn’t sleep well because Of the noise. This complaint has been all over the Internet but I thought it was a manageable issue. But it was not. Don’t recommend rooms at the back of the hotel.
Stayed 1 night in Nov 2021

10/10 Excellent

GUADALUPE

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to enjoy San Cristobal
Spent two nights here. Fantastic location near the central square. Has gated, private parking. We reserved the two-story townhouse a couple blocks from the main hotel (where you check-in). It was super clean, modern, and spacious. It had its own balcony with hammock and chairs next to the bedroom/bathroom, all upstairs. Downstairs had a kitchen with refrigerator, microwave, sink, blender, etc. There is no a/c, but not a problem at all since San Cristobal is a lot cooler than most Mexican towns. The are is tons of activity with restaurants and shopping all withing walking distance. We parked our car and never used it again until we checked out. The staff was extremely helpful and polite. We will definitely stay here again in the future!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the city center
Gorgeous, modern hotel in the heart of San Cristobal. We stayed in the small apartment style room--2 blocks from the main hotel. Our car was parked right in front of our room behind a locked door. The rooms was very clean and well-appointed. The upstairs bedroom had a bathroom with shower and a balcony with hammock and chairs. The downstairs had a kitchen and seating area. The main hotel I just off the square and out place was a couple minutes walk from there. Super convenient. We were surrounded by restaurants and walked everywhere. The front desk staff was friendly and very helpful. We will definitely stay here again!!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and wonderful staff! We loved it so much we booked here twice in the same week!
Stayed 1 night in Mar 2021