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Hotel Dulce Luna

2.5 star property
Experience the charm of Santa Lucía from your doorstep. Enjoy easy access to local attractions with 24-hour front desk support.

Choose dates to view prices

Located in the heart of Santa Lucía, Hotel Dulce Luna offers a warm welcome with its on-site shopping mall and beautiful terrace. Connect to WiFi, unwind with tour/ticket assistance, and enjoy luggage storage for a seamless stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is £17
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

TV
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe
  • 182 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

TV
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe
  • 182 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in San Cristóbal de las Casas, Hotel Dulce Luna is in the city centre. Church of San Nicolás and Ciudad Cuauhtemoc are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal. Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
Avenida Benito Juarez #13, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Handicrafts Market which includes markets and interior views
    Santo Domingo Handicraft Market
    3 min walk - 0.2 miles
  • Arches of Carmen featuring heritage elements
    Arches of Carmen
    5 min walk - 0.3 miles
  • Plaza 31 de Marzo featuring heritage elements and a church or cathedral as well as a small group of people
    Plaza 31 de Marzo
    6 min walk - 0.4 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    8 min walk - 0.5 miles
  • San Cristobal de las Casas Cathedral showing heritage architecture and night scenes
    San Cristóbal de las Casas Cathedral
    8 min walk - 0.5 miles

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    71 min drive

Restaurants

  • Hamburguezas De San Francisco
    5 min walk
  • Taqueria El Charrito
    5 min walk
  • Casa de Las Lolas
    1 min walk
  • Cacao Nativa
    5 min walk
  • Pox Grill
    4 min walk

About this property

Hotel Dulce Luna

Hotel located in Santa Lucía
Hotel Dulce Luna provides amenities, such as a terrace and a shopping centre on-site. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), tour/ticket information and a water dispenser
  • Luggage storage, a 24-hour front desk and a front desk safe
Room features
All guest rooms at Hotel Dulce Luna include amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 21-inch TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 95 per person

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 8 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 95 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Hotel Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna
Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna San Cristobal De Las Casas, Mexico - Chiapas
Jardines de Luz
OYO Hotel Dulce Luna
Hotel Dulce Luna Hotel
Hotel Dulce Luna San Cristóbal de las Casas
Hotel Dulce Luna Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Dulce Luna pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Dulce Luna?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Dulce Luna on 13 Mar 2026 start from £17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Dulce Luna?

This hotel doesn't offer parking.

What time is check-in at Hotel Dulce Luna?

Check-in start time: 1:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Dulce Luna?

Checkout is at noon. Late checkout is available for a fee.

Where is Hotel Dulce Luna located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Santo Domingo Handicraft Market, Arches of Carmen and Foro Cultural Kinoki. Café Museo Café and Church of San Nicolás are also within 10 minutes.

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Reviews

Hotel Dulce Luna Reviews

7.2

Good

7.2

Cleanliness

7.2

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 39 out of 147 reviews
Rating 8 - Good. 41 out of 147 reviews
Rating 6 - Okay. 32 out of 147 reviews
Rating 4 - Poor. 25 out of 147 reviews
Rating 2 - Terrible. 10 out of 147 reviews

Reviews

2/10 Terrible

Mirna

Liked: Cleanliness
Disliked: Property conditions & facilities
Tardo mucho en atenderme, no había agua calienteen el cuarto
Stayed 2 nights in Oct 2025

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto, es súper cómodo y fácil de llegar, la atención es increíble.
Stayed 1 night in Aug 2025

10/10 Excellent

Ingrid Jhovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Jul 2025

8/10 Good

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel sencillo , está un poco descuidado le falta mantenimiento, en 1 de las habitaciones que reservamos estaba con mucha humedad pedimos un cambio pero no lo hicieron ya que estaba lleno el hotel .
Stayed 2 nights in Jul 2025

6/10 Okay

Octavio

Bien si tienes poco presupuesto

Es un hotel barato, y te ofrece justo eso, una cama donde dormir,un baño privado y habitación amplia. Realmente para el precio que pagamos, está bien, pero NO me quedaría ahí de nuevo, porque prefiero lugares más agradables La habitación no estaba sucia pero la falta de pintura en las paredes y los colchones bastante desgastados le daban una imagen algo "sucia". Nos rescató de una noche de fiesta, pero no volveria.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
servicio de cafe deli, el trato fabuloso y la precion del agua extraordinaria
Stayed 1 night in May 2025

8/10 Good

Liz Mirel

Liked: Cleanliness, property conditions & facilities
Cumplió con lo esperado.
Stayed 3 nights in Apr 2025

10/10 Excellent

Candelaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien ubicada y sobre todo es miy comoda la instancia
Stayed 1 night in Apr 2025

8/10 Good

Luis Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, muy tranquilo el lugar
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel por el precio no puedes exigir más

La atención ves muy buena, el precio es bueno por lo que te incluye, sin duda volvería, y aunque no puedes exigir más hay áreas de oportunidad como que me ofrecieron estacionamiento y luego me rechazaron el acceso, y las cobijas en general todo muy bien . Cómo repito por el precio y la zona es de lo mejorcito que encontrarás.
Stayed 1 night in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y atento
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien, Pero nos tocó ruido.

Las personas hacen mucho ruido, hay un juego de futbolito que es muy ruidoso y no permite descansar a gusto.
Stayed 1 night in Dec 2024

8/10 Good

Rubisel De Jesus

Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único es que no tenía Netflix jaja, está mejor que algunos hoteles de allí cerca
Stayed 1 night in May 2024

10/10 Excellent

Javier esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy cómodo y familiar recimendado
Stayed 1 night in May 2024

10/10 Excellent

Nancy Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Las personas de la recepción son muy amables, nos brindaron indicaciones en donde podíamos comer o pasar un rato agradable
Stayed 1 night in May 2024

10/10 Excellent

javier ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

viaje fin de semana

una experiencia agradable, el personal te recibe de una manera cordial
Stayed 1 night in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locación
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo

El servicio es bueno, el trato amable. El luga es sencillo pero muy comodo. Cuentan con agua caliente y ofrecen shampo, jabon, papel de baño, servicio de television por cable.
Stayed 1 night in Dec 2023

4/10 Poor

miguel angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no recomendable

el hotel a mi criterio no cumple los estandares para calificarlo con tres estrellas, su localizacion no es clara y no se informa por parte del hotel fue dificil dar con la nomenclatura de la calle, la habitacion es mas adecuada para un Hostal o casa de huespedes, el sanitario no cuenta con lo basico para el aseo personal, solo con una toalla pequela , mala expediencia.
Stayed 1 night in Sep 2023

8/10 Good

juan carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy buena mi estancia A dos cuadra del ado ,hay hospitales cerca tiendas, restaurante a dos cuadras Para descansar todo bien ,si quieren habitación más grande pidan más grande y habitación doble.
Stayed 3 nights in Jul 2023

8/10 Good

Dinora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sencillo y bonito
Stayed 2 nights in Apr 2023

2/10 Terrible

Giovanni

Disliked: Amenities, property conditions & facilities
Muy mala, desde que no hay ventilación y al solicitar mandan en equipo en espantosas condiciones. Para facturar ponen excusas y no se ponen de acuerdo para informar al cliente en tiempo y forma. Tampoco admiten visitas.

8/10 Good

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy pequeño...

La ubicacion esta muy bien. Solo que el cuarto esta muy pequeño y las camas estan muy bajas, no puedes caminar bien entre una cama y otra....Muy pequeño en cuarto
Stayed 2 nights in May 2022

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Nuit agréable, calme
Stayed 1 night in Jan 2022