Title: Casa Mexicana Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=182182&destination=San+Crist%C3%B3bal+de+las+Casas%2C+Chiapas%2C+Mexico&selected=2059298&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Mexicana Hotel A peaceful retreat near San Cristóbal de las Casas Cathedral where travelers can enjoy garden surroundings, tasty meals, and massage treatments ## Photo gallery for Casa Mexicana Hotel ![Exterior - Casa Mexicana Hotel (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2060000/2059300/2059298/fd4b4c6b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Casa Mexicana Hotel (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2060000/2059300/2059298/2a640c4d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Casa Mexicana Hotel (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2060000/2059300/2059298/0759c7c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Casa Mexicana Hotel (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2060000/2059300/2059298/899a429d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Casa Mexicana Hotel (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/3000000/2060000/2059300/2059298/f6a0afde.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Mexicana Hotel blends city convenience with natural beauty. Enjoy breakfast at Los Magueyes, a massage, or coffee at the on-site café. The garden and terrace offer pleasant outdoor spaces, while WiFi keeps you connected. Multilingual staff receive great reviews. ## Reviews 8.8 Excellent ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Breakfast available - Business services - Bar £43 includes taxes & fees 15 Apr - 16 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=2059298&PinnedHotelID=2059298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=2059298&PinnedHotelID=2059298&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2059298&PinnedHotelID=2059298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2059298&PinnedHotelID=2059298&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2059298&PinnedHotelID=2059298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2059298&PinnedHotelID=2059298&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2059298&PinnedHotelID=2059298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2059298&PinnedHotelID=2059298&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Room ![Standard Room | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2060000/2059300/2059298/ae09635a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 1 review - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, memory-foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2060000/2059300/2059298/ad59ea19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.0 Wonderful 11 reviews - 129 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Casa-Mexicana-Hotel.h2059298.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Casa-Mexicana-Hotel.h2059298.Hotel-Information) ## About the area Located in Barrio de Mexicanos, a neighbourhood in San Cristóbal de las Casas, Casa Mexicana Hotel is in the mountains and near a boardwalk. Centro Cultural de los Altos and Museo de Ambar are cultural highlights, and some of the area's attractions include Orquídeas Moxviquil Botanical Garden and Arco de El Carmen & Centro Cultural El Carmen. Enjoy the great outdoors with mountain biking and hiking/biking trails, or hop on a moped for hire nearby and explore all the area has to offer. [Visit our San Cristóbal de las Casas travel guide](https://www.expedia.co.uk/San-Cristobal-De-Las-Casas.dx182182) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73959%2C-92.63707&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a31BJjI054BqtjOFpeUKRHob61g=) 28 De Agosto 1, San Cristóbal de las Casas, CHIS, 29200 ### What's nearby - ![San Cristóbal de las Casas Cathedral](https://images.trvl-media.com/place/6234046/5bf7fb69-ba5b-4c82-8295-6d40ed090cdb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Cristóbal de las Casas Cathedral 3 min walk \- 0.2 miles - ![Ex-Convent of Santo Domingo](https://images.trvl-media.com/place/6274133/bdc5697a-28f2-4738-849f-276ad0f6d7fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ex-Convent of Santo Domingo 3 min walk \- 0.2 miles - ![Mesoamerican Museum of Jade](https://images.trvl-media.com/place/6274151/0998170e-76a3-44b5-b7e8-e217e1e8db92.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mesoamerican Museum of Jade 3 min walk \- 0.2 miles - ![Plaza 31 de Marzo](https://images.trvl-media.com/place/553248621532977293/9cf6c44f-3ce5-49d5-aa59-0f78c1468ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza 31 de Marzo 5 min walk \- 0.3 miles - ![Santo Domingo Handicraft Market](https://images.trvl-media.com/place/6274139/97f631e8-72f7-429c-a6e0-ae138091dd6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santo Domingo Handicraft Market 8 min walk \- 0.5 miles ### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) 75 min drive ### Restaurants - El Mezcalito 3 min walk - PP's Pizza 2 min walk - Café Bar Revolución 2 min walk - Maya'e 2 min walk - Cafe el Tostador 1 min walk ## About this property ### Casa Mexicana Hotel Hotel located in Barrio de Mexicanos Consider a stay at Casa Mexicana Hotel and take advantage of a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. The on-site restaurant, Los Magueyes, offers breakfast, brunch, lunch and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. You'll also enjoy perks such as: - Buffet breakfast (surcharge), express check-out and babysitting (surcharge) - Concierge services, 1 meeting room and wedding services - A banquet hall, a 24-hour front desk and multilingual staff Room features All 54 rooms boast comforts such as premium bedding, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 20-inch LCD TVs with premium channels - Heating, daily housekeeping and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/97000000/96430000/96425100/96425091/3cde56fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mukul Na San Cristóbal de las Casas - Parking included - Free Wi-Fi - Restaurant - Bar 9.4 Exceptional 230 reviews £29 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=96425091&PinnedHotelID=96425091&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/2000000/1180000/1170500/1170465/2f7c55c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sombra del Agua Zona Centro - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 1,000 reviews £81 includes taxes & fees 5 May - 6 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-05&endDate=2026-05-06&selected=1170465&PinnedHotelID=1170465&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/61fa399d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Casa de Mama Barrio de La Merced - Pool - Free Wi-Fi - Restaurant - Breakfast available 9.0 Wonderful 524 reviews £47 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=1881030&PinnedHotelID=1881030&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/8000000/7520000/7511300/7511236/9ccbbb63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Diego de Mazariegos Zona Centro - Parking included - Free Wi-Fi - Restaurant - Breakfast available 8.8 Excellent 562 reviews £37 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=7511236&PinnedHotelID=7511236&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191743/073b0b45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Don Juan San Cristóbal de las Casas - Parking included - Free Wi-Fi - Restaurant - Business services 8.8 Excellent 482 reviews £20 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=2191743&PinnedHotelID=2191743&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/55000000/54570000/54564400/54564370/039fd143.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rocaval San Cristóbal de las Casas - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 222 reviews £45 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=54564370&PinnedHotelID=54564370&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/18000000/17750000/17749300/17749230/2546bb13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palace Inn SCLC Zona Centro - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 410 reviews £38 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=17749230&PinnedHotelID=17749230&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/23000000/22190000/22188000/22187984/656a800d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cielo y Selva, San Cristobal de las Casas Barrio de Guadalupe - Breakfast included - Pet-friendly - Free Wi-Fi - Room service 8.6 Excellent 126 reviews £36 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=22187984&PinnedHotelID=22187984&HadPinnedHotel=true®ionId=-1&adults=2) ![Regional cuisine](https://images.trvl-media.com/lodging/2000000/1760000/1754000/1753931/e0046539.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada Real de Chiapas Zona Centro - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 9.2 Wonderful 418 reviews £69 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=1753931&PinnedHotelID=1753931&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/74000000/73100000/73099700/73099676/59e66814.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Junvay Barrio de Mexicanos - Free Wi-Fi - Breakfast available - Laundry room - Housekeeping 9.4 Exceptional 95 reviews £52 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=73099676&PinnedHotelID=73099676&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=2059298&PinnedHotelID=2059298&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2059298,96425091,1170465,1881030,7511236) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 7 AM to 12:30 PM for a fee: MXN 140 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - La Cucaracha - Los Magueyes ### Things to do - Full-service spa - Sauna ### Family friendly - Babysitting (surcharge) - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting room ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 2 buildings - 2 floors - Banquet hall - Built in 1992 - Colonial architecture - Smoke-free property ## Room amenities ### Bedroom - Memory foam mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 20-inch LCD TV with premium cable channels ### Food and drink - Limited room service ### More - Desk - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 140 per person - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Casa Mexicana Hotel Casa Mexicana Hotel San Cristobal de las Casas Casa Mexicana San Cristobal de las Casas Hotel Casa Mexicana Casa Mexicana Cristobal las C Casa Mexicana Hotel Hotel Casa Mexicana Hotel San Cristóbal de las Casas Casa Mexicana Hotel Hotel San Cristóbal de las Casas ## Frequently asked questions ### Is Casa Mexicana Hotel pet-friendly? ### How much does it cost to stay at Casa Mexicana Hotel? ### How much is parking at Casa Mexicana Hotel? ### What time is check-in at Casa Mexicana Hotel? ### What time is check-out at Casa Mexicana Hotel? ### Where is Casa Mexicana Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Mexicana Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.6 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 200 8 - Good 112 6 - Okay 25 4 - Poor 6 2 - Terrible 8 ## Reviews Verified ### 10/10 Excellent #### dulce 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff members were awesome. Very friendly and respectful. Room was very clean. Beautiful garden. ##### dulce Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Marco 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved staying where staff was amazing and so kind ##### Marco Stayed 7 nights in Jul 2025 Verified ### 10/10 Excellent #### Jordan 9 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was very charming with wonderful staff, great restaurant, and a relaxing laid back atmosphere with the color schemes, artwork and gardens. ##### Jordan Stayed 2 nights in Aug 2024 Verified ### 10/10 Excellent #### Mario 11 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place, very nice indoor gardens, Very friendly people. Excelente stay. ##### Mario Stayed 5 nights in Apr 2024 Verified ### 10/10 Excellent #### Caroline 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk friendly and quick. ##### Caroline Stayed 2 nights in Mar 2025 Verified ### 8/10 Good #### Karen 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff, great bed, poor shower. Yet I would definitely stay here again :-). ##### Karen Stayed 5 nights in Aug 2024 Verified ### 10/10 Excellent #### Ulises 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was excellent – just a short walk from San Cristóbal’s central park in a safe area. The facilities have lovely colonial touches that give it real character. Comfortable, well located, and great value for money. I’d happily return. ![](https://a.travel-assets.com/ugc/hotel-reviews/cd0a7ef9-61f9-4907-b640-fe7a81feebee-1758150489206.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/61079a62-6871-4047-8c02-21b829f33bd5-1758150485512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ulises Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Jose 13 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Close to everything, great staff ##### Jose Stayed 2 nights in Aug 2024 Verified ### 8/10 Good #### Enrique 12 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very well located in the heart of a wonderful city ##### Enrique Stayed 2 nights in Nov 2022 Verified ### 10/10 Excellent #### Jared 21 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Great little place, excellent location! Street parking was easy on a weekday! ##### Jared Stayed 1 night in Jul 2022 Verified ### 10/10 Excellent #### FLORIANNE 24 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Friendly and professional staff. ##### FLORIANNE Stayed 1 night in Aug 2022 Verified ### 10/10 Excellent #### Rodolfo 28 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything was close by within walking distance. I really enjoyed my stayed at casa mexicana ##### Rodolfo Stayed 4 nights in Mar 2023 Verified ### 8/10 Good #### Karen 31 Aug 2024 Liked: Cleanliness, staff & service, amenities Nice staff ##### Karen Stayed 3 nights in Aug 2024 Verified ### 10/10 Excellent #### Jiro 22 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities Good locat ##### Jiro Stayed 2 nights in Nov 2022 Verified ### 8/10 Good #### Philane 23 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities . ##### Philane Stayed 4 nights in Aug 2025 Verified ### 10/10 Excellent #### Dennis 10 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property has plants and trees within an atrium. Old style comfort and great location within city. Staff was more than helpful. Jose was very helpful in assisting with all our touring plans ##### Dennis Stayed 10 nights in Jan 2023 Verified ### 10/10 Excellent #### Jose 3 Jul 2023 Liked: Staff & service, property conditions & facilities Excellent ##### Jose Stayed 3 nights in Jun 2023 Verified ### 10/10 Excellent #### nancy 2 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was beautiful, very clean, loved room and balcony to rest after our adventures. Arrived late and desk gentleman waited for us and was very kind. We will stay here next time we go to to San Cris. Near everything! ##### nancy Verified ### 10/10 Excellent #### ENRIQUE OCTAVIO 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### ENRIQUE OCTAVIO Stayed 4 nights in Jul 2025 Verified ### 10/10 Excellent #### Gerardo 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelenre ##### Gerardo Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Edgardo 21 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rustic functionality Charming hotel that combines the culture of Mexico with the international vibe of the city. Simple, yet it has everything you need - friendly service, comfortable beds, clean rooms, and reliable wifi. Sure, a little "rustic", but it also makes it charming. ![](https://a.travel-assets.com/ugc/hotel-reviews/C5DE3991DB32B84DFAFF0C7B8AC14FADAA7A0D001676999300048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2FFE953563327490226BBC71EB645B8D64FC3F301676999299802.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Edgardo Stayed 2 nights in Feb 2023 Verified ### 8/10 Good #### Barbara 22 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Its a beautifull hotel in a great location.Staff were super helpful and friendly.I was sick my first day there and they even offer to go to the pharmacy for me. Only negative thing i would say is that my room was close to the stairs and reception ,so almost every morning got awaken up at 5/6am by people leaving the hotel or the cleaners strating their shift. But not the hotels fault. All in all ,stayed was great.i would highly recomended. ![](https://a.travel-assets.com/ugc/hotel-reviews/8EC0D73D4AABAEBF9EAA9425B8569A3F804F66F31669141887181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/74EC9FEF8E8CD73140606CC6038CAE63BAA9567A1669141883772.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9DDD15F6F0E63935BA2E9F893A596E03E4D559981669141881347.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Barbara Stayed 4 nights in Nov 2022 Verified ### 2/10 Terrible #### Enrique 7 Apr 2023 Liked: Cleanliness Disliked: Staff & service the staff was so bad ,I do never come back. ##### Enrique Stayed 3 nights in Mar 2023 Verified ### 2/10 Terrible #### Marcos 25 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Internet doesn't work & Hotel doesn't care. The WiFi in my room didn’t work at all during my three-night stay, and the hotel staff couldn’t have cared less. They’re fully aware of the issue but refuse to fix it, lacking proper WiFi extenders and equipment. This isn’t a general area problem—it’s purely neglect on their part. Past reviews mention the same issue, yet they’ve done nothing. Shameful. I absolutely do not recommend this hotel. ##### Marcos Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### Alejandra 21 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Me encantó ##### Alejandra Stayed 7 nights in Feb 2026 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Chan-Kah Resort Village](https://www.expedia.co.uk/Palenque-Hotels-Chan-Kah-Resort-Village-Convention-Center-Maya-Spa.h5034229.Hotel-Information) > - [Occidental Nuevo Vallarta - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Occidental-Nuevo-Vallarta-All-Inclusive.h470881.Hotel-Information) > - [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > - [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > - [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > - [The Fives Oceanfront Riviera Maya - All Inclusive Optional](https://www.expedia.co.uk/Cancun-Hotels-The-Fives-Oceanfront-All-Senses-Inclusive.h48885098.Hotel-Information) > - [Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information) > - [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > - [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > - [Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Catalonia-Costa-Mujeres-All-Suites-Spa.h39132531.Hotel-Information) > - [Hotel Puerto Holbox Beach Front](https://www.expedia.co.uk/Isla-Holbox-Hotels-Hotel-Puerto-Holbox.h4720778.Hotel-Information) > - [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > - [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > - [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > - [Las Ventanas al Paraiso, A Rosewood Resort](https://www.expedia.co.uk/Los-Cabos-Hotels-Las-Ventanas-Al-Paraiso.h41895.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > - [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > - [Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) > - [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > - [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) ---