Title: Casas Pepe Apartments & Spa- Adults Only Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Casas Pepe Apartments & Spa- Adults Only Adults-only beach aparthotel with 2 outdoor pools ## Photo gallery for Casas Pepe Apartments & Spa- Adults Only ![Sun deck - Casas Pepe Apartments & Spa- Adults Only (San Bartolomé de Tirajana)](https://images.trvl-media.com/lodging/24000000/23030000/23028500/23028471/6cc22002.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room - Casas Pepe Apartments & Spa- Adults Only (San Bartolomé de Tirajana)](https://images.trvl-media.com/lodging/24000000/23030000/23028500/23028471/e3c6e70b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Casas Pepe Apartments & Spa- Adults Only (San Bartolomé de Tirajana)](https://images.trvl-media.com/lodging/24000000/23030000/23028500/23028471/d3cac697.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Casas Pepe Apartments & Spa- Adults Only (San Bartolomé de Tirajana)](https://images.trvl-media.com/lodging/24000000/23030000/23028500/23028471/b01d44b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Casas Pepe Apartments & Spa- Adults Only (San Bartolomé de Tirajana)](https://images.trvl-media.com/lodging/24000000/23030000/23028500/23028471/779419ad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Bask in the sun at Casas Pepe Apartments & Spa- Adults Only, a tranquil oasis near Maspalomas Dunes. Soak up the laid-back vibe with a poolside bar, rooftop terrace, beach shuttle, windsurfing activities and free breakfast buffet. Relax with WiFi in public areas or unwind at the spa and coffee shop/cafe amidst beautiful gardens. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Kitchen - Parking included - Free Wi-Fi ## Room options ### Check availability for these dates Tonight [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=23028471&PinnedHotelID=23028471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=23028471&PinnedHotelID=23028471&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=23028471&PinnedHotelID=23028471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=23028471&PinnedHotelID=23028471&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=23028471&PinnedHotelID=23028471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=23028471&PinnedHotelID=23028471&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=23028471&PinnedHotelID=23028471&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=23028471&PinnedHotelID=23028471&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Apartment, 1 Bedroom, Balcony ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/24000000/23030000/23028500/23028471/d8d0979a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Balcony ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge Smart TV - 36 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 Double Bed ### View all photos for Apartment, Partial Ocean View ![Apartment, Partial Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/24000000/23030000/23028500/23028471/3e82a676.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, Partial Ocean View ### Highlights Furnished balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge Smart TV - 36 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed ### View all photos for Apartment, 1 Bedroom, Terrace ![Apartment, 1 Bedroom, Terrace | Terrace/patio](https://images.trvl-media.com/lodging/24000000/23030000/23028500/23028471/7b4164a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Terrace ### Highlights Furnished balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge Smart TV - 36 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 Double Bed ### View all photos for Junior Suite, 2 Bedrooms, Kitchen, Ground Floor ![Junior Suite, 2 Bedrooms, Kitchen, Ground Floor | Living area | 30-inch Smart TV with digital channels](https://images.trvl-media.com/lodging/24000000/23030000/23028500/23028471/3306ccd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms, Kitchen, Ground Floor ### Highlights Furnished balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge Smart TV - 646 sq ft - 2 bedrooms - Sleeps 5 - 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed ### View all photos for Standard Apartment ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/24000000/23030000/23028500/23028471/d8d0979a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Fridge - 538 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Bartolome-De-Tirajana-Hotels-Apartamentos-Casas-Pepe.h23028471.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Bartolome-De-Tirajana-Hotels-Apartamentos-Casas-Pepe.h23028471.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C27.75376%2C-15.57150&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EWz3dXhqjTww0DGRokdQProFbzA=) Avenida de Bonn No. 1, San Bartolomé de Tirajana, Canarias, 35290 #### What's nearby - CITA Shopping Center \- 3 min walk \- 0.2 miles - English Beach \- 5 min walk \- 0.3 miles - Yumbo Shopping Center \- 7 min walk \- 0.4 miles - Kasbah Shopping Center \- 10 min walk \- 0.5 miles - Maspalomas Dunes \- 14 min walk \- 0.8 miles #### Getting around - Las Palmas (LPA-Gran Canaria) - 31 min drive #### Restaurants - ‪Tipsy Hammock - ‬5 min walk - ‪Gutschi's Bar - ‬6 min walk - ‪McDonald's - ‬4 min walk - ‪Café Mozart II - ‬4 min walk - ‪Hard Rock Cafe Gran Canaria - ‬3 min walk ## About this property ### Casas Pepe Apartments & Spa- Adults Only Adults-only beach aparthotel with 2 outdoor pools Guests of this beach aparthotel will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre. Each apartment provides a Smart TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include a furnished balcony and premium bedding. Limited housekeeping is available. Casas Pepe Apartments & Spa- Adults Only offers 54 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers. 30-inch Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on weekdays only. 2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open selected days. ## Similar properties ![Daily buffet breakfast (EUR 11 per person)](https://images.trvl-media.com/lodging/2000000/1320000/1311600/1311583/4290250a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gold By Marina - Adults Only Playa del Ingles - Pool - Hot tub - Parking included - Free Wi-Fi 9.2 Wonderful 574 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=1311583&PinnedHotelID=1311583&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1960000/1956500/1956424/93d0d043.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Servatur Don Miguel - Adults Only Playa del Ingles - Pool - Hot tub - Free Wi-Fi - Restaurant 8.6 Excellent 1,002 reviews £97 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1956424&PinnedHotelID=1956424&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/4000000/3730000/3729200/3729174/b6ac6aa1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamentos El Palmar Playa del Ingles - 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All-inclusive - Parking included - Free Wi-Fi 8.6 Excellent 532 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=2305694&PinnedHotelID=2305694&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Sandy beach (direct access) - Beach shuttle (surcharge) ### Pool/Spa - 2 outdoor pools - Couples treatment rooms - Deep-tissue massages - Full-service spa - Hot tub - Pool loungers - Pool umbrellas - Sauna - Sports massages - Steam room - Swedish massages - Treatment room ### Internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Electric kettle - Freezer - Hob - Microwave - Refrigerator - Toaster ### Dining - Free buffet breakfast available daily 8 AM to 10:30 AM - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Bedrooms - Bedroom - Premium bedding ### Bathroom - Hair dryer - Shower - Toilet paper - Towels provided ### Living spaces - Separate sitting area ### Entertainment - 30-inch Smart TV with digital channels ### Outdoor areas - Furnished balcony/patio - Garden - Rooftop terrace ### Laundry - Laundromat nearby ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Stair-free path to entrance - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Smoke-free property ### Services and conveniences - ATM - Blackout drapes - Free bottled water - Housekeeping on weekdays only - Iron/ironing board - Limited-hour front desk - Luggage storage - Phone - Safe - Tour and ticket assistance ### Location highlights - Connected to a shopping centre - In an entertainment district - In the city centre - Near a hospital - Near a zoo - Near an outlet shopping centre - Near the airport - Near the marina - Near the ocean - On the boardwalk/promenade ### Things to do - Bicycle storage - Gym - Windsurfing - Bicycle rentals nearby - Boat tours nearby - Canoeing nearby - Casino nearby - Ecotours nearby - Fishing nearby - Hiking/biking trails nearby - Horseback riding nearby - Jet skiing nearby - Kayaking nearby - Motor boating nearby - Parasailing nearby - Scooter/moped rentals nearby - Scuba diving nearby - Skydiving nearby - Snorkelling nearby - Surf lessons nearby - Surfing/bodyboarding nearby - Swimming nearby - Theme park nearby - Water skiing nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 54 units - Bicycle storage - Garden - Individual decor - Individual furnishings - Reception hall ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 9:00 AM - 5:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: EUR 35.00 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note: Access to the spa facilities is limited to 50 minutes per guest, per week. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms ### Property is also known as Apartamentos Casas Pepe Apartment San Bartolome de Tirajana Apartamentos Casas Pepe San Bartolome de Tirajana Apartamentos Casas Pepe Barto Casas Pepe Apartments & Apartamentos Casas Pepe Casas Pepe Apartments Spa Adults Only Casas Pepe Apartments & Spa- Adults Only Aparthotel ## Frequently asked questions ### Does Casas Pepe Apartments & Spa- Adults Only have a pool? ### Is Casas Pepe Apartments & Spa- Adults Only pet-friendly? ### How much is parking at Casas Pepe Apartments & Spa- Adults Only? ### What time is check-in at Casas Pepe Apartments & Spa- Adults Only? ### What time is check-out at Casas Pepe Apartments & Spa- Adults Only? ### Does Casas Pepe Apartments & Spa- Adults Only provide a shuttle to the airport? ### Where is Casas Pepe Apartments & Spa- Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casas Pepe Apartments & Spa- Adults Only Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 9.4 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 26 8 - Good 20 6 - Okay 7 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Volodymyr 13 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice quiet place. Easy accessible with a wide range of places to go. Close to the beach ##### Volodymyr Stayed 9 nights in Oct 2024 ### 10/10 Excellent #### Gillian 11 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication A great location close to the beach and bus routes. Everything available in the area. A wellkept and clean apartment in a quiet and safe complex. Very good breakfast. ##### Gillian Stayed 10 nights in Dec 2023 ### 10/10 Excellent #### Alan 5 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This was a very clean, comfortable, quiet and well equipped apartment. The facilities are fine with a good pool and area around it. The breakfast was fine. We slept very well and would be happy to stay there again. We had a few minor grouses: It is good that there is a safe in the apartment but it was mean to charge for it even if the charge was small. It was not possible to use the exercise room after 4pm. The absence of any laundry facility on the site for those with short stays. ##### Alan Stayed 8 nights in Feb 2025 ### 8/10 Good #### Felix 13 Jan 2025 Liked: Cleanliness, communication #### Great stay! Great aparthotel, great location in Playa del Ingles. Friendly staff particularly at the restaurant, good restaurant and breakfast, quiet place with mostly elderly clientele. The minus would be the indoor spa, which you only had a booked access for 1 hr during each stay. It wasn’t that fancy and I don’t quite understand why it couldn’t be open at all times. Outdoor pool was cold, which in the summer is probably refreshing. Not so much in January perhaps. Apartments were huge with nice balcony, the beds were a little hard. All in all a good experience, would come back! ##### Felix Stayed 12 nights in Jan 2025 ### 8/10 Good #### Verified traveller 14 Nov 2022 Liked: Cleanliness, room comfort, communication #### Good stay! The room was spacious and had everything you need to make a simple dinner. Wifi coverage was good throughout the whole complex, sun only in the morning hours for all balconies, but the pool area had lots of sunbeds and umbrellas. Not all guest, unfortunately, understood the ban of holding of sunbeds way before they were going to use them. Breakfast had a little «twist» every day and there was a nice selection of cheese, ham, fruit, cereals, yoghurt, bread and coffee. Everything was clean and I had a very sweet lady cleaning my room. Even if I just know a few words of Spanish we had conversations everytime she came by. Over all, the staff were friendly, but the receptionist I meet when checking out was not helping me with storing my luggage, saying thank you for your stay to indicate that the checkout was finished or collecting my key card, but just turned her back at me and started working on her computer and she seemed annoyed with me as I was still standing there. A little smile would not hurt, deer receptionist! ##### Verified traveller Stayed 11 nights in Nov 2022 ### 6/10 Okay #### Verified traveller 10 Dec 2024 Disliked: Communication #### 1 week stay Casa Pepe has a wonderful breakfast buffet with good selections changing every day. Spacious, modern and comfortable outdoor area by the pool. I arrived one hour after the check-in started. A little note between the gate and the code box, saying the reception was closed. It literally said, for those checking in today, here is the code for the gate, and follow the instructions on the reception door after. Very easy to get in. The note on the door had my name, which apartment and that the keys were already put inside. This didnt feel safe at all, and anyone could have entered the hotel this way. The morning after, I went to the reception to physically check-in. Grumpy receptionist, not friendly ot smiling, only asked to see my passport. I didn't feel welcome here. She offered me to to rent the safe in the bedroom, for €15 pr week. The apartment itself is simple and keeps an average standard. Theres a note in the bathroom saying that towels are only changed once pr week, which was not communicated upon arrival. Air-condition didnt work. Kitchen is small and has a very basic selection of tools. Everything inside the cabinets were NOT CLEAN, very fatty and dusty. I did not find it inviting to cook here at all. Theres also a tiny note on the kitchen wall, that the dishes is only being cleaned by the housekeeping at the end of the stay. This also wasnt communicated before. Clearly, Casa Pepe, has several things to improve to make the guest satisfaction better. ##### Verified traveller Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### Julien 22 Aug 2025 Liked: Cleanliness, room comfort, communication Séjour très agréable Le petit déjeuner est très bien, avec des produits locaux. L’établissement est très calme, la piscine parfaite et la plage à quelques minutes à pied de marche avec les dunes ##### Julien Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Patrice 5 Aug 2025 Liked: Cleanliness, room comfort Disliked: Communication #### Appart-hotel bien ubicado Los apartamentos son amplios y espaciosos, bien equipados y limpios (limpieza 1 vez cada 2 días). Desayuno variado y de buena calidad. Espacio de piscina agradable, bien diseñado. Puntos negativos: La sala de gimnasio solo está disponible con cita previa, al igual que el SPA, que solo estuvo abierto una vez durante nuestro stay de 7 noches y con un horario impuesto solo para acceder al hammam y sauna. Por otro lado, hubo un mayor problema de seguridad y falta de servicio al cliente: el código de las puertas de la calle era visible en el cristal de la recepción desde la calle. No había servicio para los clientes en caso de emergencia (por ejemplo, si se perdían, robaban o olvidaban las tarjetas de acceso al apartamento). Número de emergencia de la responsable hasta las 21h y de la empresa de seguridad después de las 21h sin ninguna solución propuesta ni ayuda. Y lo que es aún más grave, un problema de seguridad importante: - Logramos entrar en nuestra habitación deslizando una tarjeta de crédito sin forzarla. ¡Imaginen si fueran ladrones! ![](https://a.travel-assets.com/ugc/hotel-reviews/bd921e4d-134f-45e7-b544-0c4e466d13c6-1754418626029.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6e9bf604-3f21-4235-b1a7-b8053765c9fd-1754418621975.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2821c2b5-0ddf-430e-a1e8-5654e34a62ca-1754418626634.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a70f760f-7bbf-40d5-8075-7c2742bfbc75-1754418626940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrice Stayed 7 nights in Jul 2025 ### 6/10 Okay #### Jennifer 24 May 2025 Positiv - schön gestaltete Anlage, schön bepflanzt, gepflegt und weitläufig - Großer Pool, mit Whirlpool (leider sehr kaltes Wasser) und Sonnenliegen im flachen Wasser - ausreichend Liegen und Sonnenschirme vorhanden - separate Sonnenterrasse - Zimmer ausreichend groß, ideal ausgestattet und mit Balkon - Frühstück jeden Morgen ist absolut überragend und lecker - Servicekräfte und Angestellte im Restaurant sind sehr nett und freundlich - Es gibt eine Bar für Cocktails und man kann auch mittags im Restaurant essen Negativ - Aufpreis der Zimmer an der vordersten Seite zum Meer lohnt sich nicht, da man erstens keinen Meerblick hat und es zweitens an der einen Seite sehr laut durch die Klimanlage des Restaurants ist. Wir hatten Zimmer 16 im ersten Stock und konnten den Horizont grade so sehen, aber es war so laut, man konnte den Balkon nicht genießen. Ganz oben die Zimmer haben sehr guten Meerblick, allerdings, je näher am Restaurant, desto lauter die Klimaanlage des Selbigen... der Aufpreis lohnt sich also nur wenn man Glück hat - Angestellte an der Rezeption sind nicht hilfsbereit, unfreundlich und sehr unflexibel, wenn es darum geht länger in den Zimmern zu bleiben oder aber sein Zimmer wechseln zu wollen. Da wir über Expedia gebucht haben, ich vermute das ist der Grund, konnten wir kein anderes Zimmer haben, obwohl wir in den zehn Tagen Aufenthalt sehr oft und dauerhaft leerstehende Appartements gesehen haben. ##### Jennifer Stayed 9 nights in May 2025 ### 10/10 Excellent #### Verified traveller 21 Feb 2025 Liked: Cleanliness, room comfort, communication #### Góð og róleg dvöl. Mjög góð dvöl. Íbúðin virkilega fín, frábær þrif og viðmót starfsfólks einstaklega vinalegt og glaðlegt. Rúmin þægileg. Rólegt og gott umhverfi með afgirtum sundlaugargarði. Fín staðsetning. ##### Verified traveller Stayed 10 nights in Feb 2025 ### 10/10 Excellent #### Hans 4 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Die Unterkunft liegt sehr zentral in Maspalomas. Strand, Strandpromenade mit Gastronomie, Supermarkt, Bushaltestelle sowie Einkaufscenter... Alles fußläufig erreichbar. Die sehr schöne und saubere Anlage verfügt über ein Spa, Pool und Sonnenterrassen. Der Flughafentransfer wird auf Anfrage organisiert. Vom gräumigen Zimmer/Wohnung mit kleiner Küche und großem Balkon, könnten wir den Sonnenaufgang überm Meer beobachten. Heller und geräumiger Frühstücksraum mit sehr guter Auswahl auch an frischem Obst. Es kann im Außenbereich gefrühstückt werden. Alles in allem sehr empfehlenswert! ##### Hans Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Isabelle 9 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Sehr schöne Anklage ##### Isabelle Stayed 10 nights in Mar 2024 ### 6/10 Okay #### Verified traveller 13 Mar 2024 Disliked: Room comfort #### 2.5 Stern Ich habe mit Terrassen gebucht, war mit Balkon, Pool Restaurant sowie gym bis 16:30 offen, das Zimmer hätte altes schweissgeruch, sehr gehörig… könnte garnicht im Schlafzimmer schlafen, weil dört ein Sicherung Kasten, lärmend…. Pool war ok gestaltet, werde nicht empfehlen, aber gerne wieder mit hotels com werde ich buchen, andere orten waren viel beser….. ##### Verified traveller Stayed 5 nights in Mar 2024 ### 8/10 Good #### lise lotte 2 Jan 2024 Liked: Cleanliness Disliked: Communication #### Stedet er fint, utrolig dårlig service Helt utrolig dårlig service og kommunikation fra specielt 1 medarbejder i receptionen, vi har aldrig oplevet noget lignende. ##### lise lotte Stayed 7 nights in Dec 2023 ### 8/10 Good #### Carlos Merlán 11 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Las instalaciones muy buenas. ##### Carlos Merlán Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Morten 27 Aug 2023 Liked: Cleanliness, room comfort, communication #### Klasse overnatninger Fantastisk sted, med stor lejlighed, og lækker balkon, med havudsigt. Morgenmaden var unik, og meget forskelligt blev serveret hver dag. ##### Morten Stayed 9 nights in Aug 2023 ### 8/10 Good #### Stig 7 Mar 2023 Liked: Cleanliness, room comfort, communication Fint ophold. Fint roligt hotel til pengene. Men det er intimt. Terrasser ligger klods op ned ad hinanden. Og vi boede lige ved pool og nærmest midt blandt poolens publikum. ##### Stig Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### Julien 7 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities Nous avons passé un agréable séjour au mois d’octobre 2022\. L’hôtel est idéalement situé dans un quartier calme, proche de la promenade de Maspalomas qui nous mène soit au restaurant et boutique du centre proche de la mer soit sur les dunes magnifiques. Un grand parking gratuit permet de se garer facilement avec votre voiture de location. La suite est très grande avec une belle chambre, un bel espace de vie cuisine séjour et une terrasse très sympa! Petit déjeuner super aussi avec chaque une nouvelle spécialité. La piscine est super aussi mais elle n’est pas chauffée donc un peu fraîche au moins d’octobre mais on s’y est quand même baigné. Seul bémol sur l’annonce l’accès spa était soit disant compris or une fois sur place cela ne l’était plus. Le spa est compris dans la réservation au delà de 7 nuits et nous en avions que 6\. Pas de geste de la part de l’hôtel nous avons donc contacté expédia pour ce litige ils nous ont dit d’avancer les frais et nous serions remboursés. La procédure fut longue mais au bout de 4 mois j’ai été remboursé. ##### Julien ### 10/10 Excellent #### Cathrine 19 Jan 2023 Liked: Cleanliness, room comfort, communication Flott hotell . Sentralt og nydelig frokost ##### Cathrine Stayed 11 nights in Jan 2023 ### 8/10 Good #### Satu 12 Dec 2022 Liked: Cleanliness, room comfort #### Casas Pepe joulukuu 2023 hyvä sijainti Siisti huoneisto. Vuode ok ja tyynyvaihtoehtoja tarjolla. Koko viikon pyyhkeet oli kerralla kylpyhuoneessa ja riittivät mukavasti. Keittiössä liesi, jääkaappi,pakastin, mikro, leivänpaahdin, kahvinkeitin, vedenkeitin sekä astiat ja aterimet. Oli myös tiskiharja, sieni, astianpesuainetta ja tiskirättikin erikseen. Liukuoven lukitus oli hiukan erikoinen ja 1 krs sisäänkäynti pation puolelta. Valitsin hotellin respan pitkän aukioloajan perusteella, mutta onkin auki ma-la klo 9.00 - 17.00\. Muina aikoina kirjautuvan pitää huomata ilmoittaa respaan saapumisesta. Sunnuntaina respa ei ollut auki. Ilmastointi ja safe maksulliset. Wifi kuului meillä hintaan. Päiväunien aikaan (klo 14) kolisteltiin siivouskärryillä. Muutoin rauhallista ja hiljaista. Espanjalainen aamiainen vaihteli päivittäin ja oli runsas tarjonta. Uima-altaan vesi joulukuussa aika viileää, joten reipoaan ulkoilun jälkeen oli parhaat pulahdukset. Viihtyisä allasalue. Ilmainen spa oli sauna ja pari pientä allasta, höyrysauna ei toiminut. Ihan kiva joo mutta ei siellä tuntia saanut menemään. Hoitojen hinnat olivat aika kalliita. Huippusijainti juuri dyynien ja rantabulevardin äärellä. ##### Satu Stayed 7 nights in Dec 2022 ### 10/10 Excellent #### Nico 16 Nov 2022 Liked: Cleanliness, room comfort, communication #### Beau complexe apparthotel. Très propre Très beau complexe apparthotel situé tout près de la plage des commerces. Excellente situatiy ##### Nico Stayed 7 nights in Nov 2022 ### 8/10 Good #### Lars 15 Sept 2022 Liked: Cleanliness Disliked: Room comfort #### Bra men går göra bättre Tråkigt bemötande vid incheckning med en kvinna som inte alls var på bra humör. Läget på hotellet och lägenheten kanon. Poolområdet mycket bra för oss som resande par. Lägenhet med havsutsikt var bra. Negativt är de sämsta sängarna som man kan ha. Stenhårda och har kuddar som är som tegelstenar. Mycket bra frukost men har en frukostvärdinna som är alldeles för högjudd och tror alla talar tyska. Små justeringar så skulle jag ge detta boende 4/5\. Idag max en 3:a ##### Lars Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Nadine 11 Apr 2022 Liked: Cleanliness, room comfort, communication #### Wir kommen wieder ;) Sehr schöne Anlage, sehr sauber und gepflegt, sehr Zentral aber dennoch unglaublich ruhig. Personal sehr freundlich und Hilfsbereit auch bei Sonderwünschen. Frühstück war der HAMMER. Kleines Buffet, aber abwechslungsreich und sehr gute Qualität. Zimmer sehr Sauber, Safe gegen Gebühr, kleiner TV, einziger Nachteil im April ging die Klimaanlage noch nicht, wenn man im Wohnzimmer schläft wird das recht warm Nachts. ##### Nadine Stayed 8 nights in Apr 2022 ### 10/10 Excellent #### Jan 28 Mar 2022 Liked: Cleanliness, room comfort, communication #### Perfekt udsigt I forhold til udsigt fik vi den helt rigtige lejlighed og der var stille og roligt om aftenen. lejligheden ligger godt med gode spisemuligheder tæt på. Morgenmaden er som forventelig på hotel, god med fint udvalg ##### Jan Stayed 7 nights in Mar 2022 ### 10/10 Excellent #### Paul 16 Feb 2022 Liked: Cleanliness, room comfort, communication All apartments blocks in that area are built 1 storey below ground level, so if you do not like the feeling of being in the basement, book a balcony. building 1 storey below ground level does mean the pool has better shelter from the winds. 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