Title: Hotel Arena Blanca Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Arena Blanca Family-friendly hotel with rooftop terrace and 24-hour front desk ![Front of property](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/8da76ea3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/e6f7d471.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/fce7f25c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/76c1b1e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Quadruple Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/132a188c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Arena Blanca sits in the city center, offering a vibrant retreat with its rooftop terrace overlooking the pool. Guests start their day with breakfast at RESTAURANTE ALCATRAZ and later unwind with body scrubs and massages at the spa. 7.8 Good ## Popular amenities - Bar - All-inclusive - Room service - Pool - 24/7 front desk - Housekeeping £173 16 Oct - 17 Oct ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=4460898&PinnedHotelID=4460898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=4460898&PinnedHotelID=4460898&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=4460898&PinnedHotelID=4460898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=4460898&PinnedHotelID=4460898&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4460898&PinnedHotelID=4460898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4460898&PinnedHotelID=4460898&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4460898&PinnedHotelID=4460898&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4460898&PinnedHotelID=4460898&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Standard Quadruple Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/132a188c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room 8.0 Very good 1 review ### Highlights Air conditioning Fridge LED TV Down duvet Premium bedding Rainfall showerhead Hairdryer Private bathroom - Bay view - Sleeps 4 - 2 Double Beds ![Standard Double Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/d73ff973.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 3 reviews ### Highlights Air conditioning Fridge LED TV Down duvet Premium bedding Rainfall showerhead Hairdryer Private bathroom - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Standard Triple Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/5d180e3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning Fridge LED TV Down duvet Premium bedding Rainfall showerhead Hairdryer Private bathroom - Sleeps 3 - 2 Double Beds ![Junior Double Room, Jetted Tub | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/b40a2cfa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, Jetted Tub ### Highlights Air conditioning Fridge LED TV Down duvet Premium bedding Private bathroom Rainfall showerhead Deep-soaking bath - Bay view - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/060892a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 322 sq ft - Sleeps 3 ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/302e5624.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 322 sq ft - Sleeps 4 ### Suite Junior - 215 sq ft - Sleeps 2 ![Superior Double Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4470000/4460900/4460898/787b573d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Free cots/infant beds Fridge LED TV Down duvet Premium bedding Hairdryer Rainfall showerhead - 344 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Andres-Hotels-Hotel-Arena-Blanca.h4460898.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Andres-Hotels-Hotel-Arena-Blanca.h4460898.Hotel-Information) ## About the area Located in San Andrés, Hotel Arena Blanca is in the city centre and near the beach. Letrero I love San Andrés and First Baptist Church are local landmarks, and some of the area's activities can be experienced at Marina Toninos - Dock and Paintball San Andres. Take the opportunity to explore the area for water adventures such as boat tours. [Visit our San Andrés travel guide](https://www.expedia.co.uk/San-Andres.dx6024028) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C12.58078%2C-81.68973&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cBzn1-Wo9a7wXuZ9cLNstAsVrro=) Calle 2 No. 1 - 51, Punta Hansa, San Andrés, San Andres y Providencia ### What's nearby - Spratt Bight Beach - 5 min walk - 0.3 miles - North End - 3 min drive - 2.0 miles - San Andres Hill - 5 min drive - 3.2 miles - Island House Museum - 8 min drive - 4.3 miles - Morgans Cave - 10 min drive - 5.8 miles ### Getting around - San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 7 min drive ### Restaurants - ‪Cafecafé - ‬4 min walk - ‪Juan Valdez - ‬4 min walk - ‪La Regatta - ‬4 min walk - ‪Niko's Seafood - ‬3 min walk - ‪Restaurante Casa Bonita - ‬6 min walk ## About this property ### Hotel Arena Blanca Family-friendly hotel near Spratt Bight Beach A poolside bar, a free daily manager's reception and a rooftop terrace are just a few of the amenities provided at Hotel Arena Blanca. Treat yourself to spa services, such as a massage or a body scrub. The on-site restaurant, RESTAURANTE ALCATRAZ, offers breakfast, lunch, dinner and pool views. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - A round-trip airport shuttle (surcharge), a front desk safe and meeting rooms - A 24-hour front desk, wedding services and a computer station - A ballroom, smoke-free property and a banquet hall Room features All 72 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as air conditioning and safes. More conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 55-inch LED TVs with cable channels - Wardrobes/cupboards, fridges and daily housekeeping ### All-inclusive details All-inclusive room rates at Hotel Arena Blanca are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet meals, snacks and select beverages included Room service during certain hours Meals and beverages at companion properties ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Lessons/classes/games Aerobics Dancing ## Similar properties ![Reception](https://images.trvl-media.com/lodging/72000000/71520000/71512600/71512567/52dc2025.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquamare Hotel San Andrés - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 565 reviews £159 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=71512567&PinnedHotelID=71512567&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, Sea View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/2000000/1790000/1787500/1787498/7dd89d63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casablanca San Andrés - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,007 reviews £214 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=1787498&PinnedHotelID=1787498&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/48000000/47020000/47010900/47010877/160ef063.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis San Andres San Andrés - Pool - Breakfast included - All-inclusive - Kids pool 9.0 Wonderful 84 reviews £297 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=47010877&PinnedHotelID=47010877&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/36000000/35810000/35805500/35805496/a4c380a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Samawi San Andrés - Pool - Breakfast included - Pet-friendly - Free WiFi 8.2 Very good 459 reviews £129 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=35805496&PinnedHotelID=35805496&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/80000/73200/73142/85cfe1c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sol Caribe Campo San Andrés - Pool - Breakfast included - All-inclusive - Kids pool 7.2 Good 189 reviews £193 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=73142&PinnedHotelID=73142&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/7000000/6080000/6075500/6075431/3bec65b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Dorado San Andrés - Pool - All-inclusive - Free WiFi - Restaurant 7.0 Good 89 reviews £155 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=6075431&PinnedHotelID=6075431&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/200000/199900/199810/5ac5263c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sol Caribe San Andres - All Inclusive San Andrés - Pool - Breakfast included - All-inclusive - Free WiFi 7.0 Good 316 reviews £205 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=199810&PinnedHotelID=199810&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1080000/1071900/1071829/9bb03d1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Decameron Marazul - All Inclusive San Andrés - Pool - Breakfast included - All-inclusive - Kids pool 7.2 Good 105 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1071829&PinnedHotelID=1071829&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, sun-loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/2000000/1350000/1349900/1349853/ff1864a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GHL Relax Hotel Sunrise San Andrés - On private beach - Pool - Hot tub - Breakfast included 7.2 Good 759 reviews £130 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1349853&PinnedHotelID=1349853&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/71000000/70990000/70986800/70986785/75e5918d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sea Avenue San Andrés - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 222 reviews £130 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=70986785&PinnedHotelID=70986785&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Street parking available - Return airport shuttle (surcharge) ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - RESTAURANTE ALCATRAZ ### Things to do - Children's pool - Outdoor pool - Outdoor pool (guest access) - Playground ### Family friendly - Children's pool - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Beach towels - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Body scrubs - Massage ### Accessibility - No lift - Tile flooring in room ### More - 1 building - 8 floors - Ballroom - Banquet hall - Built in 2000 - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LED TV with cable channels ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Access via exterior corridors - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 2:30 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property Children under 11 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Arena Blanca Hotel Arena Blanca San Andres Hotel Arena Blanca Hotel Arena Blanca San Andres Hotel Arena Blanca Hotel Hotel Arena Blanca San Andrés Hotel Arena Blanca Hotel San Andrés ## Frequently asked questions ### Does Hotel Arena Blanca have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Hotel Arena Blanca? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Arena Blanca on 16 Oct 2025 start from £173.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/San-Andres-Hotels-Hotel-Arena-Blanca.h4460898.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Arena Blanca pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Arena Blanca? > This hotel doesn't offer parking. ### What time is check-in at Hotel Arena Blanca? > Check-in start time: 3:00 PM; check-in end time: 2:30 AM. Late check-in is available during limited hours. ### What time is check-out at Hotel Arena Blanca? > Checkout is at 1 PM. ### Does Hotel Arena Blanca provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Are there all-inclusive benefits at Hotel Arena Blanca? > Some rate plans available at this hotel are all-inclusive. ### Where is Hotel Arena Blanca located? > This family-friendly San Andrés hotel is located near the beach, within a 10-minute walk of Cultural Center Dock and Spratt Bight Beach. Coton Cay and Marina Toninos - Dock are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Arena Blanca Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 79 8 - Good 72 6 - Okay 33 4 - Poor 13 2 - Terrible 15 ### 8.4/10 Cleanliness ### 8.2/10 Staff & service ### 7.6/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### Connor 26 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great food great pool great location ##### Connor Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### VICTOR 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was great ,location is perfect and walkable to almost everywhere . ##### VICTOR Stayed 3 nights in Feb 2025 ### 8/10 Good #### Johnny 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was excellent, courteous and very helpful and knowledgeable. There was one restaurant at the hotel with limited menu options. ##### Johnny Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### VICTOR 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was my first time in San Andres and the hotel was great quiet and relax . Also staff member from door like Mike and Diane in front desk were so kind and helpful at all times making my trip easy and make me extend few days more at San Andres and the property . I definitely come back son to San Andres and to Arena Blanca soon. ##### VICTOR Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Alexis 23 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was warm and welcoming. Room was phenomenal with a balcony. Close to activities, the beach and food establishments. Whatever you need? The hotel offers it. ##### Alexis Stayed 5 nights in Aug 2024 ### 8/10 Good #### David 24 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool was great, sand on the bottom is very unique. the temperature was nice, there is a fun water slide, and 3 different waterfalls. Food was nice, always a choice of different meats, rice and vegetables. fresh fruit, desert and juices. ##### David Stayed 4 nights in Jun 2024 ### 2/10 Terrible #### Nelson Mario 13 Nov 2024 Disliked: Staff & service, amenities Terrible front desk staff. ##### Nelson Mario Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Rann 30 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Only problem was the pool closed at 6 ##### Rann Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Luis Antonio Ponton 15 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities Kindness ##### Luis Antonio Ponton Stayed 3 nights in Oct 2022 ### 2/10 Terrible #### Nelson 20 Feb 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This pool in the picture does not belong to that hotel. It goes to some other property. They do not offer free shuttle rides like advertised. We has very vague communication since they don't like to answer the phone and they told use to take a taxi. The room in the picture was actually a room that seemed very dated. They were no where near a beach you had to walk a few blocks and there was construction around the property. The bathroom was small and it looked old and danty. The pool was small and looked very mediocre. I was not happy and went to another hotel. The manager at the hotel tried to offer me another room but she wasn't understanding the services weren't met and that nothing from the advertisement is what it seems. They didn't have air conditioning as well. I was not impressed. ##### Nelson Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Christina 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Christina Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Ruben Ramirez 18 Jul 2025 Liked: Cleanliness, staff & service ##### Ruben Ramirez Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Ronnie 3 Jun 2025 ##### Ronnie Stayed 4 nights in May 2025 ### 6/10 Okay #### WANG K. 24 Feb 2025 #### 별로네요 직원들의 친절도가 별로이며 식사때마다 방번호를 말해야하고 특히 스넥코너 음식이 별로네요 ##### WANG K. Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Sandra Monica 24 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Sandra Monica Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Leonardo 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muito bem localizado, proximo a uma praia muito bonita. a estrutura de resort é muito legal, piscinas sensacionais. Alimentação boa e bebidas otimas. Quarto gigante (casal com hidro). Tudo foi muito bom, recomendo muito. ##### Leonardo Stayed 1 night in Aug 2024 ### 6/10 Okay #### Olivette 20 May 2024 Disliked: Staff & service Limited English speaking sta ##### Olivette Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Angela 30 Jul 2023 Liked: Staff & service, property conditions & facilities Staff are friendly and the food is delicious! ##### Angela Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### David 16 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### David Stayed 7 nights in Mar 2023 ### 2/10 Terrible #### William 13 Sept 2022 Disliked: Staff & service #### Not worth $250 go elsewhere Anoche, después de cenar y de vomitar, llamé a Hotels.com para quejarme. número de referencia de hotels.com 9161982171313. Envié muchos mensajes incluso antes de llegar a este hotel e isla. no hay comunicación desde este hotel. Me iba a comprometer con mi novia y elegí este hotel para pasar mi tiempo especial con ella. Solicité la mejor vista posible y las suites por las que pagué. esta reserva también incluía un masaje gratis. al registrarse, este hotel ya no ofrece un masaje gratuito y no dio ninguna alternativa para compensar esto. Estoy atascado con una vista parcial del océano, pero lo que es más importante, la vista de mi balcón es de dos edificios recién construidos. mi balcón tiene cero privacidad debido a que los trabajadores de la construcción nos observan. Escuché a los trabajadores silbarle a mi novia cuando estaba parada en el balcón de tres hombres. Esta experiencia no ha sido nada extravagante ni agradable. por $1.000.000 COP podríamos haber comprado nuestra propia botella de alcohol por 75.000 COP. No comimos en un restaurante donde gastamos más de $100.000 COP. y en 6 días aquí en la isla ninguno de los dos vomitó hasta ahora. Debido a la mala calidad de las comidas aquí, hubiera preferido comer en otros restaurantes que aquí. He reservado más de 160 noches con hotels.com y por el precio de este hotel no recomendaría absolutamente a nadie que se quede aquí. No tienes ofertas en coches de alquiler. No tienes ninguna ventaja para ofrecer a los invitados upur. ![](https://a.travel-assets.com/ugc/hotel-reviews/27AC9784CA3685FABEAFDF29181B6893DA20A51B1663077921167.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### William Stayed 1 night in Sep 2022 ### 4/10 Poor #### James 6 Sept 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### James Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### Lizzie 1 Jul 2022 ##### Lizzie Stayed 3 nights in May 2022 ### 8/10 Good #### Katerine 29 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities Me gusto el hotel y el personal que trabaja allí es excelente, Roger en la recepción fue muy amable y me ayudó mucho con mis necesidades para que mi estadía fuera agradable. También David fue increíble desde el momento que nos dio la bienvenida, hasta el momento de tener que regresarme a casa. Lo único que no me gusto fueron los alrededores del hotel, esos edificios en construcción le dan un mal aspecto a la propiedad y se ve muy desagradable. La comida estuvo bien pero falto un poco más de variedad y un poco más de sabor. ##### Katerine Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Nataly 22 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place and good location, close to the beach, shopping, tour station ##### Nataly Stayed 4 nights in Apr 2022 ### 2/10 Terrible #### Niambi 22 Feb 2022 Disliked: Amenities, property conditions & facilities Refrigerator was stained and disgusting. They had no hot water. They had no washcloths even when I called the desk. Breakfast was late so I didn’t get to eat before I left for the airport. This is ABSOLUTELY NOT a four star property. The view from my balcony was a slither of ocean in the distance. The rest of what I could see was open construction right underneath me and the side of me. No one has cleaned the ceramic tile on the balcony in a looooooooong time. Even the light switches had grime on them. I would not recommend this property if you have ANY standards. ##### Niambi Stayed 1 night in Feb 2022 ## Expedia's Latest Trends ### Hotels > [Parador De Bielsa](https://www.expedia.co.uk/Bielsa-Hotels-Parador-De-Bielsa-Huesca.h1526907.Hotel-Information) > > [Visakha Sanur by Puri Signatures](https://www.expedia.co.uk/Denpasar-Hotels-Atta-Visakha-Villas.h1115110.Hotel-Information) > > [MarriottHotelsResorts Hotels in Norwich](https://www.expedia.co.uk/Norwich-Hotels-Marriott-Hotels-Resorts.0-0-d2620--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Rocco Forte Hotel Amigo](https://www.expedia.co.uk/Brussels-Hotels-Rocco-Forte-Hotel-Amigo.h808295.Hotel-Information) > > [Hotels in Salem](https://www.expedia.co.uk/Salem-Hotels.d6600.Travel-Guide-Hotels) > > [Hotels near University of Liverpool](https://www.expedia.co.uk/University-Of-Liverpool-Hotels.0-l6078937-0.Travel-Guide-Filter-Hotels) > > [Warsaw Presidential Hotel](https://www.expedia.co.uk/Warsaw-Hotels-Warsaw-Presidential-Hotel.h16085.Hotel-Information) > > [YHA London Thameside - Hostel](https://www.expedia.co.uk/London-Hotels-YHA-London-Thameside-Hostel.h11298292.Hotel-Information) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [5 Star Hotels in Rawtenstall](https://www.expedia.co.uk/5Star-Rawtenstall-Hotels.s50-0-d3000471619.Travel-Guide-Filter-Hotels) > > [THE HAVEN Bali Seminyak](https://www.expedia.co.uk/Seminyak-Hotels-THE-HAVEN-Bali-Seminyak.h2814981.Hotel-Information) > > [The Crown at Playhatch](https://www.expedia.co.uk/Reading-Hotels-The-Crown-At-Playhatch.h4386544.Hotel-Information) > > [NH Collection Barcelona Constanza](https://www.expedia.co.uk/Barcelona-Hotels-NH-Collection-Barcelona-Constanza.h1632418.Hotel-Information) ### Flights > [Flights from Dublin (DUB) to Orlando (MCO)](https://www.expedia.co.uk/lp/flights/dub/mco/dublin-to-orlando) > > [Flights from Manchester (MAN) to Somerset (SME)](https://www.expedia.co.uk/lp/flights/man/sme/manchester-to-somerset) > > [Delta Edinburgh (EDI) to New York (NYC) flights](https://www.expedia.co.uk/lp/flight-routes/delta-from-edinburgh-to-nyc-all-airports/dl/edi/nyc) > > [Aurigny Air Services](https://www.expedia.co.uk/Aurigny-Air-Services-Flights.cGR.Travel-Guide-Airlines) ### Cars > [Car hire in Gennadi](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Gennadi.d6069877.Car-Hire-Guide) > > [Car hire near Universal Studios Florida](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Universal-Studios-Florida.d6049239.Car-Hire-Guide) ### Activities > [Things to do in Flic-en-Flac](https://www.expedia.co.uk/Things-To-Do-In-Flic-En-Flac.d601771.Travel-Guide-Activities) ### Packages > [Ripley Castle and Gardens](https://www.expedia.co.uk/Ripley-Castle-And-Gardens-Harrogate.d6082823.Attraction) > > [Marrakech Holidays](https://www.expedia.co.uk/Marrakech.d6084756.Holidays-City-Breaks) > > [Myanmar Holidays](https://www.expedia.co.uk/Myanmar.d124.Holidays-City-Breaks) > > [Copenhagen Opera House](https://www.expedia.co.uk/Copenhagen-Opera-House-Copenhagen-City-Centre.d6072827.Attraction) > > [Oeschinen Lake](https://www.expedia.co.uk/Oeschinen-Lake-Kandersteg.d6120470.Attraction) > > [Orlando](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/178294/Orlando) > > [Parthenon](https://www.expedia.co.uk/Parthenon-Athens-City-Centre.d6062013.Attraction) > > [Agatti Island Holidays](https://www.expedia.co.uk/Agatti-Island.d317.Holidays-City-Breaks) > > [Imperial War Museum North](https://www.expedia.co.uk/Imperial-War-Museum-North-Trafford-Park.d6079165.Attraction) > > [Parikia Holidays](https://www.expedia.co.uk/Parikia.d6062923.Holidays-City-Breaks)