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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/patio

Guest reviews

4.6 out of 5 Wonderful
53 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Spa
Restaurant
Kitchen
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationJaysinia Alpine Botanical Gardens8 min walk
Popular LocationBase de Loisir des Lacs Aux Dames12 min walk
Popular LocationGrand Massif Express Gondola18 min walk
AirportMegeve (MVV)72 min drive

Choose dates to view prices

  • Triple Room, Bathtub

    5/5 guest room rating

    Room amenities

    • 248 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsTriple Room, Bathtub
  • Suite

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuite
  • Double Room, Annex Building

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Annex Building
  • Communicating Rooms Studio

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsCommunicating Rooms Studio
  • Double Room, Bathtub

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Park view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDouble Room, Bathtub
  • Twin Room, Annex Building

    Room amenities

    • 226 sq ft
    • Park view
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room, Annex Building
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsJunior Suite
  • Superior Room

    5/5 guest room rating

    Room amenities

    • 248 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Room
  • Twin Room

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Park view
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room
  • Superior room, southerly exposure

    Room amenities

    • 248 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Single Beds OR 1 Double Bed
    More detailsSuperior room, southerly exposure

About this area

Samoens

Located in Samoens, Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) is near the boardwalk. Samoens Ski Resort is a notable landmark, and some of the area's activities can be experienced at Avoriaz Ski Resort and Les Gets Ski Resort. Take in the nearby slopes with ski runs and ski lifts, or try out other outdoor activities such as snowshoeing and ice skating.
Visit our Samoens travel guide
View in a map
Popular Location

What's nearby

  • Jaysinia Alpine Botanical Gardens - 8 min walk
  • Samoens Ski Resort - 9 min walk
  • Base de Loisir des Lacs Aux Dames - 12 min walk
  • Grand Massif Express Gondola - 18 min walk
  • Morillon Ski Resort - 6 min drive

Getting around

  • Cluses Station - 18 min drive
  • AirportGeneva (GVA-Cointrin Intl.) - 52 min drive

Restaurants

  • Au Relais Septimontain - 5 min walk
  • Le Serac - 6 min walk
  • Mezzanine - 8 min walk
  • Le 8m Des Monts - 9 min walk
  • Le Savoie - 9 min walk

About this property

Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition)

4-star hotel with a free shuttle to the slopes
Jump on the free ski shuttle for a day on the slopes before returning to Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa. All 48 rooms feature kitchenettes with fridges, hobs, microwaves and dishwashers. Complimentary wireless Internet access and balconies are standard, as are flat-screen TVs with satellite channels.
Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) offers 48 forms of accommodation with a safe and free newspapers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Samoens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 17 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sledging

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage

Languages spoken

  • English
  • French
  • German

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Reflexology
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Fridge
  • Hob
  • Toaster

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 10 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc

Frequently asked questions

Can I cancel my reservation for free at Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) and receive a full refund?
Yes, Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) offers free cancellation on select room rates, because flexibility matters! Please refer to Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) cancellation policy on our site for more details about any exclusions or requirements.
Does Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition)?
This property doesn't offer parking.
What time is check-in at Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition)?
Check-in is from 3:00 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition)?
Checkout is at 10 AM.
Where is Chalet-Hôtel Neige et Roc, The Originals Relais (Hotel-Chalet de Tradition) located?
Located near the slopes, this Samoens hotel is situated in the mountains, within a 10-minute walk of Jaysinia Alpine Botanical Gardens and Samoens Ski Resort, and is convenient for winter sports, such as snowshoeing. Grand Massif Express Gondola and Morillon Ski Resort are also within 2 miles (3 km).
4.6
Wonderful
53 reviews
5 - Excellent
32
4 - Good
19
3 - Okay
2
2 - Poor
0
1 - Terrible
0

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel. Great location. Plenty parking. Lovely owners. Would book again. Only downside, breakfast very overpriced.
Stayed 8 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property! Close to everything and the staff bent over backwards to make sure the guests were taken care of.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding. Location, jacuzzi and sauna, food, service.
Stayed 7 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic new spar plus swimming pool. Very helpful staff and excellent food
Stayed 3 nights in Dec 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

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