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"This hotel was truly enjoyable. The view of the bay was breathtaking. The staff were overall great. One of the waitresses in the restaurant was not very good at her job and did not bring any of the requested items to the table during the complimentary breakfast. I requested for tea with milk, I was almost finished eating and had still not gotten it but I seen her serving other guest. Finally my fiancé got the attention of another waiter and he helped and brought it over. The front desk staff were very friendly and super helpful and accommodating. The were kind, empathetic and took the time to problem solve when needed. I wish I would have taken the name of the front desk lady and security guard who truly helped my fiance and I. They were calm, patient and came up with a solution in no time that was safe and helpful to everyone involved. If they sees this, thank you. My fiancé ordered food from the rooftop. The food and drinks are good but quite pricey in my opinion. Upon checkout, they accidently tried to charge us for a meal that we didnt not consume, however they did a quick investigation and did realize it was not my fiancé and I and removed it from our bill. The roof and walls on our balcony had some holes and that made us a little concerned about the overall structure of the building but we still would sit outside and enjoy the view of the bay. Also the rooftop was nice but there isnt enough seating (especially shaded seating or loungers) Overall, would come back. "

"This is our second stay at Hacienda Cucuyo. It is such a hidden gem overlooking Samaná Bay. It has a limited occupancy which makes it perfect for a retreat style stay. It is quiet, comfortable, and very connected experience. Daniela is an absolutely terrific hostess! She welcomed us warmly and is the perfect host as is Victor and the rest of the staff. Our only complaint was the tiny ants that showed up in our luggage and bed on the first night do to our ground level apartment and the rain the previous day. Other than that our stay was epic. Our apartment had a skinny “single lane lap pool” with a view of the whole Samaná Bay Area. The breakfast was simple yet delicious. Be forewarned that the drive up isn’t for the faint of heart but the views the whole way are breathtaking. We can’t recommend this place highly enough and are looking forward to staying next year! "

" This place exceeded my expectations. The staff were exceptionally friendly, and the bed was remarkably comfortable. The bathroom was immaculate "

"So nice! Great food!"

"Great location Clean hotel Friendly staff Good parking"

"Truly a beautiful place with the most spectacular view. Highly recommend the place, the chef and the honeymoon suite. Thank you Mirko!"

"Clean, close to excursion, I liked it "

"Pros: elegant hotel in a beautiful setting; courteous, well-trained staff who went out of their way to make us feel welcome and sent us a gift when they learned we were celebrating our wedding anniversary; our room was large and comfortable and had a balcony with a view of the harbor. Cons: we have stayed at many all-inclusives, and the food here was a real disappointment; some dishes were quite tasty, and the fruit at breakfast generous, but other selections were mediocre at best. The meal at the Mediterranean a la carte restaurant was hardly recognizable as such and was barely edible. Additional wait staff are needed, too. Food services in a four-star hotel should be at the same level as the rest of the services."

"Upscale venue. Much better than expected. Elegant atmosphere and very accommodating staff. I’m definitely returning. "